Covina Volkswagen

Just love everyone at Bozzani. Thank you for making our buying experience so pleasant, we appreciate it. Sales person helpful and work on getting us the best deal. The financing was really easy and did n buying experience so pleasant, we appreciate it. Sales person helpful and work on getting us the best deal. The financing was really easy and did not take much time. We really felt like Bozzani dealership cares about their customers. We also appreciate that we did not feel pressured into buying a VW. Our new Jetta is so nice,very beautiful design. Thank you all! Jeanne and Paul More

Came in for my first service - no appointment - I was taken right in and car was ready before promised. Afterwards one of the technicians sat in my car with me and pointed out various features I was not taken right in and car was ready before promised. Afterwards one of the technicians sat in my car with me and pointed out various features I was not familiar with. Super helpful. More

Hello, I am not going to go into a long list of comments as it is late and I did complete an inquiry from VW recently. That said ,I have read some of the other reviews and they pretty much express mine. Re as it is late and I did complete an inquiry from VW recently. That said ,I have read some of the other reviews and they pretty much express mine. Reviews are best when they point to some area for improvement. However I can not think of an area that was not perfect. Samantha was also most helpful in an area not inquired about, that is after sales service. We have called her twice with questions about some feature of our car and she was prompt and helpful with answers. Longer than I intended but I due ramble. This is a great dealership and thanks for being there! Ed and Fifi Taves More

Called in the morning on December 31 asked to make an appointment and they said to come on in around 2PM. That would be the best time because they had a smaller crew due to the holiday schedule. They t appointment and they said to come on in around 2PM. That would be the best time because they had a smaller crew due to the holiday schedule. They took my car right away showed me to the waiting room offered me coffee and donuts. I was out in just under an hour for the 1st 10k mile service on my 2013 Jetta Sportwagen TDI. What more can I say! More

I've used different VW service departments in the area, and I have too say Bozzani has given me the best of both worlds! I received great service and a fare affordable price. This is where I send a area, and I have too say Bozzani has given me the best of both worlds! I received great service and a fare affordable price. This is where I send all of my friends to get their volkswagen's serviced! More

I had a great experience here at bozzani. Very friendly and helpful staff. I've been here for service and parts. Today I was in for parts. The parts counter is on point and had the parts I needed in stock. and helpful staff. I've been here for service and parts. Today I was in for parts. The parts counter is on point and had the parts I needed in stock. Thank you bozzani Adrian C More

They made it clear they didn't want my business. After negotiating a price, I showed them the paperwork from my lender which required a little more work. Things they could have done, such as faxing After negotiating a price, I showed them the paperwork from my lender which required a little more work. Things they could have done, such as faxing copies of odometer reading, book out sheet and Purchase order. They told me if I wanted the car I would have to it myself even though my lender would pay them a $300.00 fee to complete the paperwork. I said that was unreasonable and they showed me the door. At least I figure out their customer service range before I had to deal with warranty service issues. Paul F San Diego, CA More

Quick stop to exchange Touareg floor mats...Great Job!!! The lock downs were different and I receive superior service. Thanks again for your caring attitude. The lock downs were different and I receive superior service. Thanks again for your caring attitude. More

The parts employee seemed he could care less if I was there to buy anything. He provided the wrong part for my Jetta. "See the cashier," was his thank you, the cashier was not friendly or unfriendly, ju there to buy anything. He provided the wrong part for my Jetta. "See the cashier," was his thank you, the cashier was not friendly or unfriendly, just indifferent. she had to manually enter my CC into the system because she said, "the CC swiper broke some time ago, and has not gotten fixed." What upsets me the most, besides provided the wrong part for my car (A Windshield Wiper, no less) was the indifferent attitude of both the saleperson and the cashier. They charged me $17 plus, for one windshield wiper! You would think at those prices the customer should be treated like royalty! More

The customer service team works Excellent and makes recommendations easily. No pressure felt. Prompt and efficient. From the phone call to arrival. Good operation in place. recommendations easily. No pressure felt. Prompt and efficient. From the phone call to arrival. Good operation in place. More