Covina Volkswagen

Service was excellent across the board!!! I live in San Diego but when I was looking to buy a car (3 years ago) Bozzani was the only dealership that had the exact car I wanted so I drove the 2 I live in San Diego but when I was looking to buy a car (3 years ago) Bozzani was the only dealership that had the exact car I wanted so I drove the 2 hours and bought the car I wanted. Fast forward 3 years later - my car dies in the middle of a busy intersection in San Diego. I do the research to find out what the issue is, then call numerous dealerships in the area to see how they will fix it. Mind you, at this time I'm just outside of the warranty period but the issue I incurred was an issue that VW was well aware of. So, thinking that it might fall under the warranty, I call Bozzani. I didn't even have to convince them that it should be covered under the warranty. Jesse knew exactly what the issue was and stated, that if I could get the car up to their shop, they would get it fixed for little to no cost to me. Bingo - music to my ears - someone who wasn't going to play the 'gee we won't know until we see it' game. Due to this one interaction, i will be forever loyal to Bozzani - I'm more than willing to drive a couple of hours to get quality service. Thank you Jesse for being such a great partner in this with us!!!! More

Can't say enough nice things about these people I bought my Volkswagen Rabbit from Bozzani approximately eight years ago and I have never regretted my decision. The sales personnel were helpful, and I bought my Volkswagen Rabbit from Bozzani approximately eight years ago and I have never regretted my decision. The sales personnel were helpful, and friendly but the reason I keep coming back to Bozzani? The service department. I can't say enough nice things about these people...whether it was an emergency or a scheduled appointment Jesse and Rueben have always been courteous, helpful, knowledgeable, and willing to go the extra mile to make sure my car is running at maximum efficiency. Unlike some repair shops, I don't leave feeling like I've been talked down to, overpaid, or did not have my car serviced to my satisfaction. My next car will be bought and serviced at Bozzani. More

Great Buying Experience I was interested in buying a VW Tiguan and glad I bought one at Bozzani. Jay was very informative about the car and took the time to listen to my que I was interested in buying a VW Tiguan and glad I bought one at Bozzani. Jay was very informative about the car and took the time to listen to my questions about the car. The customer service at Bozzani is excellent. Overall, it was a very painless buying experience and I would recommend this dealership to my friends and family. More

Service with a smile This is the only place that I take my Beetle for service! Not only do I get great customer service, the service is done right the first time! They nev This is the only place that I take my Beetle for service! Not only do I get great customer service, the service is done right the first time! They never push any unnecessary services, but will recommend them. I send all my family and friends to them! More

great service the service center was very swift and they fixed everything very promptly and even gave me a rental for one day so they can take care of everything. I the service center was very swift and they fixed everything very promptly and even gave me a rental for one day so they can take care of everything. It was all under warranty also. More

Great sales and service From the initial contact in Sales by Samantha to my first service call I received friendly competent service . Samantha's product knowledge was except From the initial contact in Sales by Samantha to my first service call I received friendly competent service . Samantha's product knowledge was exceptional and my special service needs were dealt with personally by Alex. The selection of VW's here is terrific and the facility is clean and convenient. On every visit I have been asked if I would like coffee or water. I hope to buy another VW soon and I will start here. More

New Jetta Sportwagen TDI Whole purchase experience was pleasant, not painful. Surrounding dealerships should take a visit to Bozzani and see how it's supposed to be done. I Whole purchase experience was pleasant, not painful. Surrounding dealerships should take a visit to Bozzani and see how it's supposed to be done. I did my homework before walking in the front door. I was treated respectfully and got a great deal on my 2014 TDI. This is my second new car from Bozzani VW in 15 months. Would highly recommend. More

Great prices, great service (and donuts). When I was looking for a new car, a VW Jetta Sportwagen was in the top 3 of the vehicles I was considering. After the test drives, the VW was in first When I was looking for a new car, a VW Jetta Sportwagen was in the top 3 of the vehicles I was considering. After the test drives, the VW was in first place. Then after price shopping, Bozzani had the best price around, hands down, and unlike other dealerships I was never fed a line or lied to. I used to sell used cars, so I know the game; but unlike other dealerships I've been to, I actually trusted these guys! I have all my services done at Bozzani and when I needed a warranty issue taken care of, they provided a rental car for me. They have a comfortable lobby with donuts and coffee, or you can wander the showroom to look at new VWs or some of Bozzani's classics. Would I buy another VW? Likely. If I bought another VW would I buy it from Bozzani? Definitely. More

Fantastic! I have purchased many vehicles over the years from Bozzani, I keep coming back because the customer service is fantastic! I will continue to buy from I have purchased many vehicles over the years from Bozzani, I keep coming back because the customer service is fantastic! I will continue to buy from Bozzani. More

Great first time service experience. First time at VW Bozzani for service on my 2006 Passat. From now on my dealer of choice when servicing my car, thanks to their prompt, courteous serv First time at VW Bozzani for service on my 2006 Passat. From now on my dealer of choice when servicing my car, thanks to their prompt, courteous service, as soon as I arrived Ruben was waiting right by my door ready to help me, I have been to many other VW dealers for service but have never received world class customer service such as the one that Ruben provided me. I waited for my car and it was ready as promised, in the mean time Ruben always kept me informed in the progress, offered me coffee, water, tea, he made me feel at home. I will definitely be coming back to Bozzani for service on my VW's and will recommend them to my friends and family. More