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Covina Volkswagen

Covina, CA

Overview
Employees
Reviews
Vehicles
4.6
559 Reviews
Are you looking to get your next Volkswagen vehicle from a Volkswagen dealer in Covina that you can trust? Covina Volkswagen is a car dealer in Covina with over a hundred years of experience that takes care of our customers with professional and quick service for Claremont drivers. We understand what drivers are looking for when they're looking for a new or used Volkswagen for sale in the Covina area, offering great options like vehicle trade-ins and payment calculator. We know we'll be your preferred Volkswagen dealership once you experience our quality service! Are you looking for Volkswagen service? Then come to a Volkswagen service center that you can rely on and schedule your service with Covina Volkswagen online. Our staff can perform routine maintenance on your Volkswagen vehicle and recommend regular maintenance schedules. From oil to alignments, our staff can take care of your Volkswagen's wear and tear. There are other Volkswagen dealers in Southern California, but Covina Volkswagen offers our customers over a hundred years of automotive experience. We've been in the game for a long time, and we know what our customers are looking for. Stop by today and browse our vast inventory to find the perfect vehicle for you. And don't forget to check out our financing center before your visit!
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528 S Citrus Ave

Covina, CA

91723

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Showing 559 reviews

November 24, 2024

Very friendly staff. Good selection and worked hard to get me what I wanted. Worked WI try hin my budget. More

by gaylet1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Khasdaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Hojjat
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Nov 26, 2024 -

Covina Volkswagen responded

Thank you for taking the time to share your feedback! It means so much when our customers share their experiences, and we’re glad that we were able to surpass your expectations! Take care and we look forward to working with you again in the future!

Dec 03, 2024 -

Covina Volkswagen responded

We at Covina Volkswagen are grateful for your kind words, Gaylet. Our team is always ready to assist with your needs. We're glad we could meet your expectations and look forward to serving you again!

November 23, 2024

Ruben and entire staff very helpful and courteous. Love the new new vw bus we saw being unloaded More

by LDW2LDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Covina Volkswagen responded

Thank you! We care for our customers and it’s exciting to know this passion shines through Ruben and the team! If you’re ever in need of future automotive assistance, all of us here at Covina Volkswagen are here to help. Safe travels and have a wonderful day!

Dec 03, 2024 -

Covina Volkswagen responded

We are truly grateful for your 5-star review! We're glad that Ruben and the team made your experience pleasant. Your kind words about our new VW bus are appreciated. We look forward to welcoming you back to Covina Volkswagen.

November 20, 2024

Don't buy any car here i purchased my vehicle back in October 16 and it's in the shop bad maintenance wish I could give no star raiting they don't even deserve a star! More

by jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Covina Volkswagen responded

Jimmy, we are very disappointed to see your review of us here at Covina Volkswagen. It's very concerning to learn about your situation. We’d like to address your concerns and work toward a resolution. Please reach out to our Service Manager Manny, so we can review your situation and assist you further. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you. Manny Montanez: mmontanez@covinavw.com

November 19, 2024

Super helpful, the were very supportive and understanding of ou needs. We knew what we wanted and they helped us get my wife's new car. More

by Samuel Maldonado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Salazar
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Nov 21, 2024 -

Covina Volkswagen responded

Hi Samuel, thanks for the 5-star review of Covina Volkswagen! We love to hear our team could be so helpful and supportive in your car buying journey. Thanks for choosing Covina Volkswagen, we hope you guys enjoy!

Dec 03, 2024 -

Covina Volkswagen responded

Hi Samuel, we appreciate your 5-star review! Our team at Covina Volkswagen is pleased to hear that we were able to assist in finding the right car for your wife. We're grateful for your trust in us and look forward to seeing you again in the future.

November 18, 2024

It is always a pleasure to visit Covina Volkswagen, their customer service is truly the best! Awesome , service manager Manny, his service advisors, Jesse, Ruben, and Charles. Most importantly the knowledgea More

by ELVESPARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Munguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny, Jesse, Ruben, Charles, Pete, Chris, and Emilio! Great job guys!!
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Nov 21, 2024 -

Covina Volkswagen responded

Hi there, thank you so much for sharing your 5-star experience with Covina Volkswagen! We’re thrilled to hear that every visit has been a positive one. Providing exceptional service is always our goal, and we’re so happy to have earned your trust. We look forward to continuing to serve you—keep enjoying your Volkswagen!

November 18, 2024

The service was great & the employees are super helpful. It’s definitely a family oriented place with awesome service. Thank you to all, especially the technician. More

by ELVESPARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Munguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Pete Esparza
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Nov 21, 2024 -

Covina Volkswagen responded

Hi there! Thank you for this review of Covina Volkswagen. We’re so glad to hear that you had a great experience with our team and found our service to be helpful and family-oriented. We’ll be sure to pass along your thanks to the technician and the rest of the team. We truly appreciate your feedback and look forward to serving you again in the future! Thanks for choosing Covina VW.

November 17, 2024

Helpful staff vey clean and organized service waiting area great communication Detailed information on the invoice More

by AK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Covina Volkswagen responded

Hi there, we appreciate your 5-star review of Covina VW. We’re delighted to hear that our staff was helpful and that you appreciated our clean and organized waiting area. It’s great to know the communication and detailed invoice met your expectations. Thanks for stopping by, we hope to see you again soon!

November 16, 2024

I bought the car from this dealership, and I felt comfortable with the sales people and the dealing process. Took it to my first service and car was ready within the time I was told it would be ready More

by saraviarobert6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Munguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Khasdaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Covina Volkswagen responded

Hello, thank you for this 5 star review of Covina Volkswagen. We’re so glad to hear that you felt comfortable with our sales team and the purchasing process. It’s great to know your first service visit also went smoothly and your car was ready as promised. We appreciate your feedback and look forward to continuing to provide excellent service in the future! Thanks for choosing Covina VW.

November 15, 2024

I am not surprised, I always expected that VW dealers were amazing. I have just confirmed that. Incredible service, they received the car immediately. Car was delivered on time and in perfect shape. More

by SOUTHLANDMOSILITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Covina Volkswagen responded

We’re thrilled to hear that we exceeded your expectations and delivered the incredible service you’ve come to expect from Volkswagen. It’s wonderful to know your car was received promptly and delivered on time in perfect condition. Your recommendation is greatly appreciated and if there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

November 13, 2024

Front tires were extremely low, and sensors weren't on , not sure car was properly inspected, also was told i had to purchase warranty for deal to go through More

by alberticus20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Muniz
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Munguia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Khasdaei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nouri Eldick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Covina Volkswagen responded

Hello Albert, thank you for sharing your review. At Covina Volkswagen, we pride ourselves on delivering exceptional service. Your feedback has been shared with our team to ensure any concerns are addressed promptly. If there’s anything specific you’d like to discuss further or a way we can make this right, please don’t hesitate to reach out. We value your business and look forward to the opportunity to exceed your expectations in the future.

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