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Covina Volkswagen

Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
582 Reviews
Are you looking to get your next Volkswagen vehicle from a Volkswagen dealer in Covina that you can trust? Covina Volkswagen is a car dealer in Covina with over a hundred years of experience that takes care of our customers with professional and quick service for Claremont drivers. We understand what drivers are looking for when they're looking for a new or used Volkswagen for sale in the Covina area, offering great options like vehicle trade-ins and payment calculator. We know we'll be your preferred Volkswagen dealership once you experience our quality service! Are you looking for Volkswagen service? Then come to a Volkswagen service center that you can rely on and schedule your service with Covina Volkswagen online. Our staff can perform routine maintenance on your Volkswagen vehicle and recommend regular maintenance schedules. From oil to alignments, our staff can take care of your Volkswagen's wear and tear. There are other Volkswagen dealers in Southern California, but Covina Volkswagen offers our customers over a hundred years of automotive experience. We've been in the game for a long time, and we know what our customers are looking for. Stop by today and browse our vast inventory to find the perfect vehicle for you. And don't forget to check out our financing center before your visit!
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528 S Citrus Ave

Covina, CA

91723

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Showing 582 reviews

January 10, 2025

Seems like my car is fixed. Not sure what they did, but it seems like it's fixes More

by DAD2TYAID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Munguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nouri Eldick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Sandoval
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Jan 12, 2025 -

Covina Volkswagen responded

Thank you for sharing your recent experience with us. We're glad to hear your car is running smoothly. We'd appreciate the opportunity to discuss the services we provided in more detail. Please message us your contact details so we can connect. Your satisfaction matters to us.

January 10, 2025

Service & professionalism were excellent and job was completed in a timely manner! Very pleased with the work completed! More

by hmgmceagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Covina Volkswagen responded

We're truly grateful for your kind words. At Covina Volkswagen, we pride ourselves on our professional service and timely work completion. We're delighted you're pleased with the outcome. Please visit us again!

January 10, 2025

My wife took in my daughters car for an oil leak. I bought the extended used car warranty and of course the job is not covered by the warranty. They diagnosed it as an oil separating unit. Every seal More

by kaiserslaveray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Montanez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Covina Volkswagen responded

Thank you for bringing this to our attention. Our goal is to deliver top-quality services at a fair cost and it is disappointing to learn that we have left the wrong impression. We would never intentionally mislead or take advantage of our customers. We value your trust and would appreciate the opportunity to address your concerns directly. Please give us a call or share your contact information so that we can reach out and work toward a resolution. We look forward to reconnecting with you.

January 09, 2025

Kevin is good to manage but the sales Anoush Sahakyan is not, when my new VW Jetta had problem to call, she did not respond to assist. More

by CECILIAHUYNH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anoush Sahakyan
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Jan 12, 2025 -

Covina Volkswagen responded

We appreciate your feedback, Cecilia. It's good to hear Kevin was helpful, but we regret to know about your experience with Anoush. We welcome any further comments you have so we can provide a better service experience at Covina Volkswagen.

December 31, 2024

Great service. I bought two cars from here and have been a customer for 11 years. I always look forward to bringing my car in for service. Everyone is very nice a More

by GRANDAUGHTER3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nouri Eldick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Covina Volkswagen responded

We're truly grateful for your continuous support over the years at Covina Volkswagen! It's always a pleasure to assist you with your car service needs. We look forward to continuing this relationship for many more years to come.

December 30, 2024

I brought car in for an issue with having no response when leaving a stopped position. They could not find any thing wrong. The car still does not respond when leaving from stopped position. Also being a More

by GKMACHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Covina Volkswagen responded

We appreciate your feedback. At Covina Volkswagen, we aim to deliver a flawless experience. We're glad to hear our service department was friendly. We value your input about the car washing, and we're here to help with your car's response issue. Please feel free to reach out anytime with further comments or concerns.

December 29, 2024

Great service, I am very impressed with the service and dealership. Thank you so much for your help. More

by FRAMEMART779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Covina Volkswagen responded

We're truly grateful for your positive feedback. At Covina Volkswagen, we strive to provide excellent service. Your kind words are much appreciated. We look forward to serving you again in the future.

December 29, 2024

The service we received was mediocre. We got what we needed, but there wasn’t any effort to show compassion for our situation of needing a tire, which was an unexpected expensive cost. We More

by Carlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
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Dec 31, 2024 -

Covina Volkswagen responded

Thank you for sharing your experience with us, Carlie. While we're glad that we could assist with your tire repair the same day, we’re sorry to hear that the level of compassion you experienced didn’t meet your expectations. Our team is always praised for providing exceptional service and what you've described does not align with our values. We're grateful for your feedback and if there's anything else you feel we should know, please give us a call or message us your contact information so that we can reach out.

December 28, 2024

Great people. Been getting the car serviced there for almost 10 years, again great people More

by TMADIESELTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Covina Volkswagen responded

We're grateful for your loyalty to Covina Volkswagen over the past decade. It's always a pleasure to provide you with top-notch service. We look forward to serving you for many more years. Thank you!

December 26, 2024

Jesse is a trustworthy employee that I appreciate being able to work with over the past decades. More

by AIMACIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Charles, Ruben
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Dec 27, 2024 -

Covina Volkswagen responded

We greatly appreciate your kind words about Jesse at Covina Volkswagen. It's wonderful to hear you've had such positive experiences over the years. We look forward to continuing to serve you in the future!

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