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Covina Volkswagen

Covina, CA

4.4
582 Reviews
Are you looking to get your next Volkswagen vehicle from a Volkswagen dealer in Covina that you can trust? Covina Volkswagen is a car dealer in Covina with over a hundred years of experience that takes care of our customers with professional and quick service for Claremont drivers. We understand what drivers are looking for when they're looking for a new or used Volkswagen for sale in the Covina area, offering great options like vehicle trade-ins and payment calculator. We know we'll be your preferred Volkswagen dealership once you experience our quality service! Are you looking for Volkswagen service? Then come to a Volkswagen service center that you can rely on and schedule your service with Covina Volkswagen online. Our staff can perform routine maintenance on your Volkswagen vehicle and recommend regular maintenance schedules. From oil to alignments, our staff can take care of your Volkswagen's wear and tear. There are other Volkswagen dealers in Southern California, but Covina Volkswagen offers our customers over a hundred years of automotive experience. We've been in the game for a long time, and we know what our customers are looking for. Stop by today and browse our vast inventory to find the perfect vehicle for you. And don't forget to check out our financing center before your visit!
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528 S Citrus Ave

Covina, CA

91723

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Showing 582 reviews

January 23, 2025

Great service! Great Tech's! Love the Video's! Wouldn't go anywhere else! Love getting my vehicle serviced here! Thanks! More

by castrojrrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Service advisor communicated my concerns and the technician was able to accurately address them. I was surprised that the technician was able to duplicate and address the issue so quickly! I’ll be s More

by Risa0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles, Ruben, and Bryan Martinez.
Jan 23, 2025 -

Covina Volkswagen responded

Thank you for your kind words! We appreciate your trust in Covina Volkswagen. It's wonderful to hear that our service advisors and technicians met your needs efficiently. Your support means a lot and we look forward to assisting you with your vehicle's future needs.

January 21, 2025

Charles was an amazing consultant. I look forward to my next appointment which consists of an oil change. More

by JONATHANZIV85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 23, 2025 -

Covina Volkswagen responded

Thank you, Jonathan, for your kind words about Charles and your experience at Covina Volkswagen. We're delighted that you're pleased with our service. Looking forward to your next oil change appointment!

January 16, 2025

Had an easy experience with Alejandro Monterroso would recommend. Thanks again everybody from Volkswagen Covina. More

by artypaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro M and Laura M
Jan 17, 2025 -

Covina Volkswagen responded

Thank you so much! We're glad that Alejandro made your experience at Covina Volkswagen smooth and enjoyable. We appreciate your kind words and look forward to your next visit.

January 16, 2025

Great customer service along with great customer hospitality. They ensure an estimate and provide other services that are convenient to most people. More

by marco.cajero42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Covina Volkswagen responded

Thank you, Marco! We're glad to hear that our service at Covina Volkswagen met your needs. Your recognition of our customer service and hospitality means a lot. We look forward to seeing you again!

January 16, 2025

My service appointment was cancelled twice on the same day of seevice, first time they don’t have enough staff, second time they don’t have the piece. I get a call 5 minutes before my appointment to cance More

by SAMIHAYEK82
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donno the name
Jan 21, 2025 -

Covina Volkswagen responded

Sami, it's our goal to always provide reliable service and we want to ensure your experience with us is nothing short of exceptional. To better understand and resolve the issue, please message us your contact information so that we can reach out. We appreciate your business and the opportunity to make things right.

January 15, 2025

Left our window down overnight during up to 100 mph Santa Ana winds. Car was filthy inside. When I was pointed out, they made some attempt to clean it, but it certainly wasn’t as clean as when we took it in. More

by AGILDOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles L.
Jan 16, 2025 -

Covina Volkswagen responded

Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us identify areas for improvement. We’re sorry to hear about the issues you experienced, particularly with the condition of your vehicle after service and the fuel level of the loaner car. This is not the standard of service we strive to provide, and we apologize for any inconvenience caused. However, we’re glad to hear you appreciated having a loaner car available. To address your concerns about the recall repairs, please don’t hesitate to reach out to us directly. Alternatively, if you prefer, you can send us your contact information, and we’ll be happy to reach out to you.

January 13, 2025

No follow through. Found a list of issues/damages some one identified verified and they were never corrected. Brought it up to the sales person and they said they’ll co More

by GARCIAJONATHAN1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Muniz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Khasdaei
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nouri Eldick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Covina Volkswagen responded

Jonathan, we take your concerns seriously and are reviewing your case to understand what went wrong. A member of our team will be reaching out to you shortly to resolve these issues. If there’s any additional information you’d like to provide, please don’t hesitate to contact us directly. Your satisfaction is important to us, and we are committed to making this right. Thank you for bringing this to our attention.

January 10, 2025

The dealership is great. They have a good selection of cars, and the people are all friendly. The parts and service crew are top notch! More

by DAD2TYAID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Munguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Sandoval
Jan 12, 2025 -

Covina Volkswagen responded

We're grateful for your positive feedback about Covina Volkswagen. It's wonderful to hear our friendly team and top-notch parts and service made an impression. If there's anything more we can do to enhance your experience, please feel free to share. We look forward to your next visit!

January 10, 2025

Patience and offered different ways to get the car. Anoushe was very nice and supportive More

by AMAHERVOG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Khasdaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nouri Eldick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Covina Volkswagen responded

We at Covina Volkswagen appreciate your kind words about Anoushe! Your feedback is valuable to us. If there's anything else we can do to enhance your experience, please let us know.

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