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Covert Hutto - Service Center

Hutto, TX

2.0
75 Reviews

75 Reviews of Covert Hutto - Service Center

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May 23, 2019

Service and Scheduled Maintenance Mindy was able to get me in right away and did a great job keeping me updated on my vehicle. The cashier was not as friendly. More

by MattD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy
May 24, 2019 -

Covert Hutto responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - Covert Ford Chevrolet Hutto Team

May 23, 2019

Great service as usual Covert Hutto always has great service. We use them for all of our vehicles The employees are always very helpful and understanding, if we ever have an More

by kmecey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Reed
May 24, 2019 -

Covert Hutto responded

Thank you so much for your review! We really appreciate your business and are so happy that we could always provide great service to you and your vehicle. We look forward to serving you again! - Covert Ford Chevrolet Hutto Team

May 17, 2019

Great job service Mindy has been fabulous and helpful . She always makes sure to call and let me know the status of my car daily! Thank you for your hard work More

by Bransyswa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Keith
May 20, 2019 -

Covert Hutto responded

Thanks for your outstanding review! We are very happy to hear that MIndy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - Covert Ford Chevrolet Hutto Team

May 02, 2019

Multiple Great Experiences My wife and and I have both purchased our vehicles from Covert Chevy and Ford. No pressure sales staff and very patient. When ever we have any servi More

by Daniel B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Keith, Brian Brown, Dan Covert
May 05, 2019 -

Covert Hutto responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. - Covert Ford Chevrolet Hutto Team

April 30, 2019

Always a pleasure to obtain service at Covert Chevrolet! Just a friendly group of people who offer great service in a timely manner! Super fast, friendly team in the service department! They aim to please! More

by Slambert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep and the cashier
Apr 30, 2019 -

Covert Hutto responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. - Covert Ford Chevrolet Hutto Team

April 24, 2019

Regular maintenance Clint Reed in the service department is always amazing to deal with - he takes his time explaining all options, considers your current financial situa More

by justindepriest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Reed, Gary Reed, Mark Reiland
Apr 24, 2019 -

Covert Hutto responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - Covert Ford Chevrolet Hutto Team

April 18, 2019

Service department needs some attention There had been previous issues, but I went back because car (actually 2 cars) was under warranty. I will only talk about the last issue. My husband's More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember, was a young lady. And manager of service dept. I'd have to find the paperwork.
May 01, 2019 -

Covert Hutto responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. - Covert Ford Chevrolet Hutto Team

May 02, 2019 -

DB responded

Who should we contact? We already talked to the service advisors with no luck. We then escalated to the service manager on duty, he assured us it would be taken care of. No luck. I don't have time to chase this around. Let me know who to directly contact that will take ownership of the issue and get it done in a timely manner. Thank you.

April 15, 2019

Excellent customer service Covert Hutto has always been an excellent customer experience. Have purchased 3 trucks here and won't buy anywhere else. Always on top of their game More

by Racecar678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint in Service, Tim Jones
Apr 15, 2019 -

Covert Hutto responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you have always enjoyed your experiences with us. We appreciate your business and look forward to seeing you again in the future. Have a great day! - Covert Ford Chevrolet Hutto Team

April 15, 2019

Very Professional He explained everything in detail including the cost and kept me apprised of what was going on every so often. Great job. I definitely would bring t More

by Roscoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hamilton
Apr 15, 2019 -

Covert Hutto responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. - Covert Ford Chevrolet Hutto Team

April 13, 2019

Always Great Service Mr Wilson got me in early and informed me of any issues they found. As usual it took about 90min to get the keys to the truck, even though the truck w More

by Cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Wilson
Apr 15, 2019 -

Covert Hutto responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. - Covert Ford Chevrolet Hutto Team

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