Covert Hutto

I truly had a great experience with my first time vehicle purchase working with John at Covert Ford. He took time to explain my options and finding me a great deal that was affordable and headache free! I wo purchase working with John at Covert Ford. He took time to explain my options and finding me a great deal that was affordable and headache free! I would recommend this dealership to all who are in the market for a new car! More

Chad Cox is awesome. He sold me the SUV I wanted for the price I wanted and spent so much time making sure I was happy with my purchase and trade in. He spent a lot of time with me in my new care explainin price I wanted and spent so much time making sure I was happy with my purchase and trade in. He spent a lot of time with me in my new care explaining how everything worked and told me to call or come by when I have questions, which I will! More

Chad Cox was friendly, courteous, and most of all HONEST! He made you feel important and just like one of the family. He worked hard to get the numbers RIGHT! Thank you Chad! He made you feel important and just like one of the family. He worked hard to get the numbers RIGHT! Thank you Chad! More

Have over a million miles under my belt driving/owning everything from achy-breaky trucks to premium sedans both foreign and domestic. Have seen and heard just about all when it comes to sales reps and t everything from achy-breaky trucks to premium sedans both foreign and domestic. Have seen and heard just about all when it comes to sales reps and their techniques. I stumbled onto Brian Brown making a casual inquiry about a type of car I was searching for via the internet (cars.com/cargurus.com). When I called and asked for a sales rep, I got Brian. Right out the gate this guy was courteous, professional and made me feel like I was talking to a next door neighbor. I use the word "stumbled" because Brian and I didn't have an ounce of tension between us from the word 'go'. Let's not forget how much of the communication can be lost or misinterpreted on a telephone - no body language or eye contact to assess. The art and science of listening is a dying technique with too many sales reps these days. The deal moved at the perfect pace. No pressure, no b__s___. Everything happened like it was supposed to. Brian was sincere and started handling the sale and trade-in process like I was a a favorite cousin he hadn't seen in months. Brian went above and beyond anything my wife and I have experienced in years. May the good Lord help the competition if all of the sales reps are as easy to deal with as Brian. Recently bought another premium auto up in the Dallas area back in November. They were nice but fell short on several areas of the transaction that my wife and I consider crucial points and close to deal-breakers, but we wanted the car. Brian and the Covert team could put these guys to shame (and probably out of business) in 8hrs. Kudos, cool points, and shout outs to Brian and the team down at Covert. Real good experience. More

Lad and Jason worked to get us a deal with no pressure and a great price. These guys go the extra mile to make you feel that they want your business and have time to serve you. When we finalized the deal and a great price. These guys go the extra mile to make you feel that they want your business and have time to serve you. When we finalized the deal Lad stayed super late to help us. Covert is #1 in my book! More

Buying a car is a stressful task, but you guys made it easy for us. thanks again. we love Chevy's and Fords......so im sure we will be back. Mike English easy for us. thanks again. we love Chevy's and Fords......so im sure we will be back. Mike English More

Hab a great buying experince. Neal Rozell made it an easy experience and worked hard to answer all my questions and was patient while I did a lot of comparing models and packages. easy experience and worked hard to answer all my questions and was patient while I did a lot of comparing models and packages. More

This is the second car I have purchased from Lad with Covert Chevrolet. Both experiences have been excellent. All service has been the very best and I have found that I am treated with respect and all Covert Chevrolet. Both experiences have been excellent. All service has been the very best and I have found that I am treated with respect and all of my concerns have been addressed. I would certainly recommend this dealership and Lad to any friends or family interested in buying a vehicle. More

Clearer communication would have alleviated any misunderstandings. Make the deal. Make it clear. The problem with lack of clarity is that a customer can leave feeling like something ain't right. We misunderstandings. Make the deal. Make it clear. The problem with lack of clarity is that a customer can leave feeling like something ain't right. We all make mistakes…On the other hand, the customer has the responsibility to not get confused when he/she sees a series of numbers. Agree on a price. Verify the rebates. Double verify the rebates. Be sure there is no misunderstanding. The truth shall set you free. I would have erased this ratings altogether, but the program wouldn't allow me that function. More

Once we decided what car we wanted to buy, we called around to several dealerships in the area and Covert Ford had the best price. Neil, our salesman, was very helpful. It was a great experience. around to several dealerships in the area and Covert Ford had the best price. Neil, our salesman, was very helpful. It was a great experience. More