Covert Hutto

Outstanding from every angle This was the best buying experience my wife and I ever had. Jason and Mark made this the easiest process possible, stood up to everything we discusse This was the best buying experience my wife and I ever had. Jason and Mark made this the easiest process possible, stood up to everything we discussed...and made me feel like I received a great deal. Car and truck buying always has my guard up where it seems to be confusing at times, these two were transparent and were able to make me understand everything about my truck, the cost, features, etc. I couldn't have asked for any better assistance learning about my new truck. I had visited a few other dealers and none of them were able to give clear facts, clear prices or make me feel as comfortable about buying a new truck as Jason and Mark did. Great job. Keep up the outstanding service you provide. I have to mention the lady in the finance department as well, she was top notch. I have had several car buying experiences go well up until the point of the finance person...she sure changed my view on that, she was outstanding! I'm hoping if this is used, they look her name up and include it on this review for her and others to know, she was the icing on the cake! More

Corvette Owner!!! Covert worked very hard to make my Corvette dream a reality! Thank you Dan Covert for helping make it happen! I am one happy driver! Covert worked very hard to make my Corvette dream a reality! Thank you Dan Covert for helping make it happen! I am one happy driver! More

New Purchase I was shopping for a new pickup and really picked the right place to shop. Sean helped us look at what we wanted, worked hard to help find vehicles w I was shopping for a new pickup and really picked the right place to shop. Sean helped us look at what we wanted, worked hard to help find vehicles with different options and smiled the whole time. I like a "Can Do" knowledgeable person when it is time to shop, and we found him! More

Someone knowing what knowing what you are talking about. Best service advisor I have ever had anywhere hands down. Called and told her my problem, she told me to get it there when I could. Just wanted to s Best service advisor I have ever had anywhere hands down. Called and told her my problem, she told me to get it there when I could. Just wanted to say thanks to Mindy Keith. Thanks Mindy, Bryan Brooks More

Ease of buying and no dealer nonsence Went to Hutto Covert yesterday to see a car that was on the internet at a great price. Seen many dealers place long sold units in adds. Was pleased to Went to Hutto Covert yesterday to see a car that was on the internet at a great price. Seen many dealers place long sold units in adds. Was pleased to see the car there and my wife and I looked it over sat in it and talked about if this was the car we needed. We were very pleased that as we arrived we were not stampeded by a gaggle of wild eyed sales folks. After 5 or so minutes our sales person Roberto Nieto came over and talked about all the standard featured on the car. my wife and I decided to go in and see if we could get a good deal. Roberto was so easy to work with and we received a very good deal and a fair trade for our trade in. Went back today to deliver our pink slip and he helped me set up the phone blue tooth and a few other things I knew little about. The Mrs. and I are in our 70's so all this is a new adventure. Thank you Covert Ford And big thanks to Roberto Nieto Charles and Judith Hummel More

Service Department I own a company with a small fleet of F250 trucks located very close to the Hutto dealership. I keep trying to patronize the service center for 2 rea I own a company with a small fleet of F250 trucks located very close to the Hutto dealership. I keep trying to patronize the service center for 2 reasons, first because I believe a Ford dealership should have the highest trained mechanics in the industry and I should receive the best repair service as a result, but also because my business is so close to their location. After my last visit however I don't believe I will return, opting instead to drive much farther to a dealership I trust. One of our vehicles failed inspection because the parking brake did not engage, it needed a new fuel cap and a brake light bulb. We dropped off the truck and let them know what was wrong with the vehicle and asked for an estimate to repair. The repair came back way higher than expected at $2,500 and we immediately found an alternate estimate for half of what Ford quoted so we declined to accept the estimate. Once the estimate was declined Ford billed us $283 for diagnostic work. When I questioned the bill I was told that there was a diagnostic fee for looking at the parking brake, which I could understand and expected because it was a dealer location, but then was told there was also a diagnostic fee for identifying that we needed a new gas cap (already knew that) and another for identifying that we needed a new bulb (already knew that). When I questioned the excessive charges I was told that these charges were necessary because the technicians had to get paid. Eventually after spending about 20 minutes on the phone and talking to a variety of people who all laughed with me about how ridiculous the charges were I was handed off to one of the service managers who said the charges were necessary but agreed to only charge me $99. I would not have had any issues if this had been the charge from the beginning but do not appreciate being gouged. More

Customer buying experience I bought an f150 from Covert today, and I want to brag on Lad the sales manager and Brad the finance manager. They went above and beyond to provide me I bought an f150 from Covert today, and I want to brag on Lad the sales manager and Brad the finance manager. They went above and beyond to provide me with the truck that I wanted. They even delivered it to my house. I highly recommend them!!! More