Covert Hutto

This was unbelievable. I felt like they were trying to take advantage of me. Adding a 3900.00 protection package on to the price was completely ridiculous. Dropping it to 1 I felt like they were trying to take advantage of me. Adding a 3900.00 protection package on to the price was completely ridiculous. Dropping it to 1100.00 was equally insulting and the original 15k offered for my trade in proved how much they were trying to take advantage. The whole process of going back and forth over the price and wearing me down to finally accepting the deal in front of me was a terrible experience. I took possession of the truck and the signed paperwork on a Friday night but was unable to pay as promised on the following monday due to a breach in my bank account. Although this breach has been a pain it has kept me from purchasing a vehicle from a less than reputable dealer. I came in monday to let them know I would not be able to keep the vehicle until I figured out this breach but they had already shipped my car off to auction. Before money had even exchanged hands my car was gone. I do believe they were willing to let me leave without transportation if I had not insisted that they needed to give me something to drive. I finally got my car back minus registration and plates and was told I would need to take care of that myself. Luckily Henna Chevrolet did not like me driving a vehicle with no plates or tags and offered me a loaner until I was able to make my purchase. Today the bank got everything cleared up and I purchased a brand new truck from Henna Chevrolet with no overpriced protection package and an offer for my tradein that is in-line with kbb. The whole process was fast and painless. Fyi:I have purchased three vehicles from covert hutto in the past and never felt like this. I also used the covert tool to price my tradein and it gave me a tradein value that was much higher than what the salesman was trying to push through. Henna chevy is the place to go if you want to be treated with respect and not a bunch of nonsense. Covert has lost my business forever as well as my sister and my son who will both be purchasing new vehicles in the next couple months. More

Thank you Brenda G. for all your hard work and dedication once again in getting me and my family into the perfect car. Your excellent customer service is why we decided for all your hard work and dedication once again in getting me and my family into the perfect car. Your excellent customer service is why we decided to come back to Covert ! We will continue to be apart of the Covert family as long as you are there! More

Great service, Chris Huff got me in and out in the vehicle I wanted the same day, my first buying experience worked out well. Very professional and efficient! Thank you!! vehicle I wanted the same day, my first buying experience worked out well. Very professional and efficient! Thank you!! More

My wife and I went to Covert Chevrolet Hutto to look for a vehicle. I was approached by sales associate Brian Brown who was very courteous and friendly. He immediately asked us the right questions like typ a vehicle. I was approached by sales associate Brian Brown who was very courteous and friendly. He immediately asked us the right questions like type of car, price range etc. He knew of several vehicles right away and said he could also check inventory in the computer. He took us to the Vehicles and we went for test rides in several vehicles. Brian answered all our questions on each vehicle in a very professional way. I could tell he knew so much on the various makes. We found a beautiful car that was perfect for our needs. Brian worked up a very good price and we agreed to it. Brian got all the paperwork ready quickly and we closed the deal without taking a long time. We were very satisfied with our experience purchasing a vehicle at this dealership and the excellent help from Brian. More

Joshua Alvarado was very compassionate, patient, but very professional in helping us find our SUV on January 16,2022. We were so impressed by his caring personality and felt very confident about our purcha professional in helping us find our SUV on January 16,2022. We were so impressed by his caring personality and felt very confident about our purchased at Covert Hutto that we returned to this dealership a week later . On January 23, once again Joshua Alvarado worked diligently to help my husband find a truck that he was comfortable with . We made our second purchase from Joshua!! Thank you so much for all your assistance Joshua Alvarado and finance staff at Covert Hutto !!!! More