Covert Hutto

mr devin the sales person was so unprofessional quick to blown me away and forgot to give me his business car. the vehicle i had choosen it was not availble later i was told it was not saleable it had too blown me away and forgot to give me his business car. the vehicle i had choosen it was not availble later i was told it was not saleable it had too many things wrong with it would not pass inspection but i saw it again in the web available and for sale no mention of all this details wrongh with it this is worst dealer ever. the manager give his advice why should i buy a new car and the advantages he forgot the price tag thousands of dollars more. There webb advertisement have false advetising so they can get you to come and see vehicles that are not even in the dealer. I will sue them for wasting my time making drive from temple texas andall for their false advertising tactics they should be ashame to the manager that call me back are kidding me you think iam that sucker check all your recalls. More

I am very pleased and excited about my new-to-me Jaguar XFR. As soon as this car hit the lot we were contacted by Joseph Russell. He knew we may be very interested since we had previously owned a Jaguar. H XFR. As soon as this car hit the lot we were contacted by Joseph Russell. He knew we may be very interested since we had previously owned a Jaguar. He did thorough research and made sure it passed inspection to the highest level. He worked with us in every aspect of buying a car from the test drive, financing, and closing the deal with us. He was very knowledgeable, courteous and professional. The staff at the dealership were also very welcoming and professional. We are very satisfied customers. Thank you, Joseph! More

Joseph Russell made the buying experience effortless for a pre-owned car. He first made contact when an exotic car was traded in and thought I'd be interested. He continued to keep in touch after inspection a pre-owned car. He first made contact when an exotic car was traded in and thought I'd be interested. He continued to keep in touch after inspections and price was determined by the dealership. His professional salesmanship and knowledge brought me and my wife in for test drives. We loved the Jaguar XFR. Joseph took the time to demonstrate and explain all its features. We drove it home the following day. We're very happy with the car, the staff who also made the buying process easy, and the dealership. Thank you, Joseph for all your effort, courtesy, and going above and beyond for us! More

Ben made my new vehicle purchase a pleasant experience and is very knowledgeable in his field. Very courteous and professional! and is very knowledgeable in his field. Very courteous and professional! More

Derea Davila was great it was a fast process and found the exact car I wanted the exact car I wanted More

DO NOT go here for service. Mechanics are incompetent. Took our vehicle in to have the AC fixed. We were told three of five flab's were not working. $1015. Then told it would be Mechanics are incompetent. Took our vehicle in to have the AC fixed. We were told three of five flab's were not working. $1015. Then told it would be an additional $600 to put wiring back under dash. Then told it would be $4000 to actually fix, but we could take it as is because it blows. We just need to hit defrost for AC and then play with the buttons to get defrost or heat, etc., but don't hit too many buttons or whole system will break. So incompetent. Over $1600 and not fixed. Spoke with manager and head of service department. Was told there was no way to know that the box was defective. I'm not a mechanic, but even I know that is not accurate given what we told them it was doing when we brought it in (exactly what it's doing now!!!) More

Can’t say enough great things about Devin in sales! He’s definitely not your typical pushy “car salesman” he is super knowledgeable and helpful. He made the whole process of buying a car super easy. I He’s definitely not your typical pushy “car salesman” he is super knowledgeable and helpful. He made the whole process of buying a car super easy. I will be referring my friends to Devin in the future. Thanks, man!! More

MUST READ! !! The new 2022 Chevy Tahoe is a piece of junk. I have 4 Chevys in my driveway and I will not be purchasing another one. The new Tahoe has been nothin !! The new 2022 Chevy Tahoe is a piece of junk. I have 4 Chevys in my driveway and I will not be purchasing another one. The new Tahoe has been nothing but problems, it was throw together so fast there is zero quality assurance from the manufacture. It’s had electrical problems not starting, the dash intermittently doesn’t work, the radio will turn on when you open the back door while the car is not running, the heat shields rub against the rotors, the interior panels were not installed correctly, the window makes an awful noise when you roll them down, the lane assist and parking sensors don’t work properly, it completely stopped me driving 70mph down the highway with nobody within a 1/4 mile and the sensors won’t notify you if there is something in front of you. And this week we find out my Trunk isn’t installed straight so it won’t open and close properly. This vehicle has been in the service department longer than it’s been on the road. I had a 2018 Chevy Tahoe and deeply regret trading it in for a new one, all of these problems happened prior to the first oil change. I was sold a dream and received a $90k lemon and nobody at the dealership willing to help. The dealership keeps telling me to “contact the covert team for help” but you’ve obviously been contacted multiple times and my car is still in your service department while I make payments on it. Feel free to contact me, everyone in that office has my number. I’m sorry but that’s the last Chevy I will ever buy, I thought I was paying the Chevy premium for quality and reliability but those days are over. They charged more than a Mercedes’ and you get less than a Honda. My advice, shop elsewhere. Their response to these complaints continues to be ignoring the problem and telling me to “contact the covert team” but your team has been contacted over and over with zero results. I didn’t trade my old vehicle in to make payments on a new one to sit in your service department for months on end. I bought a new vehicle so my old one wouldn’t be in the service department and I could take my kids to and from where they need to go but you see how that worked out. You have my phone number if you choose to make it right, otherwise I have 90k reasons to repost this review everyday and no amount of employee reviews will bump this review down the list. Buyer beware of 5 star, 1 review Google accounts, most are sales associates and employees, the rest are customers the sales person wrote the review. Nobody’s first review ever is a 5 star for a car salesman, let’s be real. This is a horrible sales tactic to falsely increase their ratings. BTW Covert Team, this xxx Silverado 1500 with a flat tire you “generously” let my wife shove 3 kids in the back of is doing the same thing as the windows of my Tahoe that apparently nobody has ever seen before. More

After months of contemplating to trade my 2019FordF-150 for a car wasn't something I wanted to do; One thing for sure, I WAS GOING BACK TO Brandon Lopez at Covert Hutto. I lost count on how many vehicles for a car wasn't something I wanted to do; One thing for sure, I WAS GOING BACK TO Brandon Lopez at Covert Hutto. I lost count on how many vehicles I've bought from Covert Hutto, but never would I go to anyone else but this outstanding Salesman, Brandon Lopez. His knowledge of what he's selling to me is never left me wondering if 'he knows what he's doing', because it's very apparent that he self-checks himself on any vehicle he's going to sell or show me. I never have felt pressured or question myself on any of my purchases. If he doesn't know the answer, he will tell you and he will find it. He down-right listens to your every need and interest on the type of vehicle that best fits YOU! Brandon's customer service and sales experience makes him stand out among his peers to include complete knowledge about the self, product, company and the customer! Way to Go Brandon!!! More

I just had the best car buying experience that I ever had at Covert in Huttto. Marcus made everything easy at Covert in Huttto. Marcus made everything easy More