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Covert Hutto

Hutto, TX

3.6
419 Reviews
Covert Hutto is located outside of Austin, Texas with easy toll road access and offers great deals and a huge selection on new and pre-owned vehicles. Shop Covert of Hutto for new and pre-owned specials, great financing offers and a huge selection of New Fords and Pre Owned vehicles. Covert serves the Austin, Texas area including Hutto, Roundrock, Georgetown, Cedar Park, Leander, Kyle, Pfugerville, Buda, Manor and all of Central Texas. At Covert of Hutto, the friendly and attentive sales team will be happy to assist you in any way as you shop for your new or pre-owned vehicle. View our new and pre-owned specials and rebates to find great deals on our vehicles. If you are looking to finance your vehicle, order parts or service your vehicle, the Covert of Hutto staff can assist you with that as well. Stop by Covert of Hutto today to find your new Ford vehicle! On behalf of our entire staff, we would like to welcome you and thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you. Please click here to contact us. A little Covert History. In 1909, Frank M. Covert, Sr., a real estate and insurance businessman opened the first automobile dealership in Central Texas. Three years later, his son, Clarence Covert, Sr., joined him to form the Austin Buick Sales Company, which became the foundation for Covert Buick, Inc., the oldest Buick dealership in Texas today. Frank M. Covert Sr. was succeeded in the business by his two sons, Frank Covert Jr. and Clarence Covert Sr. Frank Covert, Jr. had one son, Dr. Frank M. Covert III, who chose not to join the family business and instead became a surgeon. He is now retired from the practice of medicine and resides in Austin. Clarence Covert, Sr. had three sons, Dan Covert, Clarence Covert, Jr. and George H. Covert, all of whom became active in the business between 1936 and 1981 as th
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1200B Hwy 79 E

Hutto, TX

78634

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Showing 419 reviews

January 21, 2025

I scheduled an service appointment to change the oil and rotate the tires. After over two hours I was told that it would be another ten minutes. I asked the advisor if it typically took that long and she sa More

by pdrop54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 23, 2025 -

Covert Hutto responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the extended time it took for your oil change and tire rotation at Covert Chevy of Hutto. While we strive to provide efficient service, we understand your frustration with the wait. We're glad to hear that our service advisor was helpful. If you have any further concerns or suggestions, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. - The Covert Ford Chevrolet Hutto Team

January 15, 2025

AJ went out of his way to make sure my deal fit my needs. AJ is very good at his job and truly cares about the customers he has a buyer as long as he works their More

by Darryltroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lad Bartosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly mercer in finance 5 stars
Jan 16, 2025 -

Covert Hutto responded

Thank you so much for your kind words! We're thrilled to hear that AJ went above and beyond to ensure your deal met your needs. At Covert Chevy of Hutto, we pride ourselves on providing exceptional customer service, and it's great to know that AJ exemplifies this commitment. We appreciate your support and look forward to serving you again! - The Covert Ford Chevrolet Hutto Team

January 05, 2025

Dropped our diesel truck off for a check for the engine light being on, oil change and inspection on 12/17/2024. They kept our vehicle for a total of 18 days before we got the truck back with NO repairs c More

by krumnow tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Ingmire
Jan 07, 2025 -

Covert Hutto responded

Thank you for sharing your experience with us. We understand your concerns regarding the lengthy process and lack of communication regarding your diesel truck’s service. At Covert Chevy of Hutto, we strive to provide timely and efficient service, and we appreciate your patience for the delay that occurred due to the holidays and our service department being backed up. Please feel free to reach out to us at your convenience if you would like to discuss your truck or the diagnosis fee further. Thank you again for reaching out. - The Covert Ford Chevrolet Hutto Team

Jan 08, 2025 -

krumnow tj responded

First of all, the following is what you advertise on your Covert Chevrolet Hutto’s Website: • “Quality service and maintenance with a real Texas accent” on Texas-style professionalism “For us, one of the most important ways we can help you have a great ownership experience is by making it easy to get the Chevrolet factory-recommended maintenance that your vehicle needs.” How dare you use Texas as a comparison to your style of professionalism! They are not even close! Texas is proud and great, and well, you are just the opposite. Your service department is anything but professional or easy. You lie about timelines, you put warranty work last, and in our case, it cost us our $3,000 extended warranty coverage of our vehicle. In November 2024, Chris Ingmire, Service Advisor, was standing right in front of my husband when he confirmed by phone that our extended warranty would cover the necessary repairs on our truck. However, Mr. Ingmire said we could not leave the vehicle with you to do the work at that time due to your service department running behind on work. So we waited a couple of weeks and brought the vehicle back on 12/17/2024. There was no communication given to us about our truck until 1/2/2025, when I received a text message from Mr. Ingmire requesting us to contact him. We called back, left a message, but did not hear back from him until 1/3/2025, around 4:19 PM, after multiple text messages and seven phone calls to the service department, one finally to Chris Matthews, Service Manager. And what do you know, Mr. Ingmire now stated that the extended warranty that covered our vehicle in November was now expired! Mr. Ingmire never ever said anything to us about it expiring soon. • Covert Chevrolet Hutto: a Texas-sized commitment to quality in Hutto “We know we have to earn your business every day with the kind of exceptional service you want from your Chevrolet dealer. That's why we're committed to giving you an ownership experience that will keep you coming back year after year.” Again, how dare you use Texas as a comparison to your commitment to exceptional service! You most certainly did not provide us with an experience that will keep us coming back to your Covert Chevrolet Service department. Your service department did just the opposite—they ran a loyal customer away for life due to their untrue timelines, lack of communication and unexceptional service. We lost the coverage of a $3,000 Extended Warranty that we paid for but were not allowed to use, and we lost over 2.5 weeks of use of our vehicle because of your incompetence and lack of quality service. Then we were charged for the diagnostic check that was finally done on 1/3/2025, over $320, to get our truck back. • “We don't sell cars: we create lifetime relationships” “Our #1 objective at Covert Chevrolet Hutto is to serve you so well you'll become a customer for life. Above all, we're committed to making every encounter with us rewarding and enjoyable.” Our experience with Covert Chevrolet Hutto’s service department was NOT rewarding or enjoyable, and we do not plan to return FOR LIFE! • “At Covert Chevrolet Hutto, we want to treat everyone who walks through our doors like they're part of our family. As far as we're concerned, you are.” We certainly were not treated like family! We were treated very poorly and basically forgotten about. We lost our $3,000 extended warranty coverage, lost use of our truck for 2.5 weeks, and were out several hundred dollars only to get the truck back NOT repaired.

December 23, 2024

Bought my previous truck here and was very satisfied with the purchase experience and service dept. it was great working with Sr to get my new truck. More

by kbraswell1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Lemmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lad Bartosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eggleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sr
Dec 25, 2024 -

Covert Hutto responded

Thank you for your wonderful review! We’re thrilled to hear that you were satisfied with your previous truck purchase and had a great experience working with Sr for your new truck at Covert Chevy of Hutto. We appreciate your loyalty and look forward to assisting you again in the future! - The Covert Ford Chevrolet Hutto Team

December 22, 2024

Great salesperson, mangers and finance person. All around easy and helpful experience. Nothing pushy, simple. More

by apell6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Eggleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Covert Hutto responded

Thank you for your wonderful review! We at Covert Chevy of Hutto are thrilled to hear that you had an easy and helpful experience with our team. We pride ourselves on being straightforward and approachable, and are glad this was reflected during your visit. We appreciate your feedback and hope to see you again soon! - The Covert Ford Chevrolet Hutto Team

December 19, 2024

Very friendly staff and quick service! They were very thorough and didn’t add on a bunch of extra services. More

by mindifuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer at the Svc Dpt
Dec 21, 2024 -

Covert Hutto responded

Thank you for your wonderful review! We’re thrilled to hear that you found our staff at Covert Chevy of Hutto friendly and our service quick and thorough. We strive to provide transparency without unnecessary extras. We appreciate your feedback and look forward to seeing you again! - The Covert Ford Chevrolet Hutto Team

December 05, 2024

Huge thank you to Felician and the Covert Ford of Hutto team. They made the car buying process smooth and painless. From viewing cars, test driving all the way through financing. I wish I remember the fina More

by branscum7284
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felician
Dec 06, 2024 -

Covert Hutto responded

Thank you for your wonderful review! We're thrilled to hear about your smooth and painless car buying experience with Felician and the Covert Chevy of Hutto team. It's great to know that we met your expectations during the process and were able to secure a favorable financing rate for you. We can't wait to assist you again in the future for all your vehicle needs. Thank you for choosing Covert Chevy of Hutto! - The Covert Ford Chevrolet Hutto Team

November 15, 2024

Terrible Experience and Deceptive Practices I recently brought my car into this service center for a simple check engine light diagnostic, and the experience has been nothing short of a nightmare More

by chelsey.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Andrew, Christopher
Nov 16, 2024 -

Covert Hutto responded

Our team has acknowledged this review.

November 10, 2024

I am happy with my new 2024 Silverado purchased at Covert in Hutto. We have purchased numerous vehicles from Covert . More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Eggleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Covert Hutto responded

Thank you so much for your wonderful review! We’re thrilled to hear that you're happy with your new 2024 Silverado and that you’ve trusted Covert Chevy of Hutto for your vehicle purchases over the years. We look forward to serving you again in the future! Safe driving! - The Covert Ford Chevrolet Hutto Team

October 30, 2024

Covert Ford of Hutto is my new preferred dealership. From my first encounter with Salesman Hunter Cash to my dealings with Sales Manager Adam North and Finance Manager Randy Robinson, I felt like a val More

by Kevin Templin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam North, Hunter Cash, Randy Robinson
Nov 01, 2024 -

Covert Hutto responded

Thank you for your wonderful review, Kevin! We're thrilled to hear that your experience at Covert Chevy of Hutto was so positive, especially with Hunter, Adam, and Randy. It's fantastic to know that you felt valued and received consistent communication throughout the process. We truly appreciate your recommendation and look forward to assisting you with your future purchases! Safe travels, and see you next time! - The Covert Ford Chevrolet Hutto Team

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