Covert Hutto

Service advisor did a poor job. Invoice indicates I declined air filters replaced but I was not told I need them changed. Invoice indicates I declined air filters replaced but I was not told I need them changed. More

Amazing Customer service. The employees keep you well informed of every process with your vehicle and greet everyone as they enter. Best dealership I’ve been to so far The employees keep you well informed of every process with your vehicle and greet everyone as they enter. Best dealership I’ve been to so far More

I’m always pleased with the great customer service and timely delivery of getting my vehicle back. timely delivery of getting my vehicle back. More

I bought a Ford thru the Chevy salesman. My daughter and son both were buying a vehicle thru them. I test drove the Mustang Mach E, but I wanted a certain color that I didnt see on the My daughter and son both were buying a vehicle thru them. I test drove the Mustang Mach E, but I wanted a certain color that I didnt see on the lot. I found one in Waco, which is around where I live. By the time my kids signed their paperwork they were about to close and it was dark outside. The salesman told me he had one the color I wanted and he would go get it. Since I live over an hour and half away I told him I wanted to deal with one of my local dealerships. Salesman was persistent and gave me pretty much what I was asking for, so I bought it. I get in the car to leave and realize there is almost 5K miles on this new car I just signed for. I went right back in and questioned it. I was told a salesman had driven it. He also told me that someone had stolen the back windshield wiper holder (it was snapped right off) and if I came back the next day they would replace. Why didnt he say that when he was talking me into buying it?? I drove over an hour and half back there the following day and the salesman looked at me like I was crazy. He forgot that he told me to come back! I also noticed a chip in the windshield. He said he would call when the part came in and they would fix both issues. While I was in their parking lot charging my car a Ford salesman stopped and told me to make sure I got my at home power source, that it was free and the installation was nearly free. I called NUMEROUS times (so many times the receptionist recognized my voice and would apologize) with no call back for the issues. He did, however call me to ask if I would give him a good review on FB. I of course brought up my issues and inquired about my free power package. He said I was not eligible. Not sure why they are advertising it if you cannot get it. I ended up calling the Ford sales manager and he got my car in to get a new windshield wiper kit and to seal the chip in my windshield. Unfortunately you can still see the chip. One month later my wiper came off. I went to the automotive store to get a new one. They ordered one for my make and model. It did not fit. He said the wiper kit the dealership put on it was not even for my car and that is why it fell off. DO NOT BUY FROM THIS DEALERSHIP. If I had bought from the dealership I wanted, I would have a car with less miles, no chip, the correct wiper kit, and most importantly my home power package. Just the equipment is over $500 and that does not include the money towards the installation I was eligible for. I also would not have had to drive over an hour and half ONE way just to get the crappy service job I received. I was also told my added warranty covered chips in windshield and in paint. I was not given paperwork on that, but when I went to the website and provided all my info the company I have the warranty thru sent me all the details. I do not have coverage for chips and door dings like I was told. Love my car, but HATED the experience. I will stick to my local dealerships. I did notice the standard replies to these reviews. I had to laugh when they said to contact them to get it corrected. Good luck getting ANYONE to call you back!! More

Covert has a great team I Bought 3 new trucks from Covert Chance Covert is awesome Chance Covert is awesome More

Everyone at Hutto dealership were friendly and professional. Love my new car!! Thanks Ryan Stathos. professional. Love my new car!! Thanks Ryan Stathos. More

From my first encounter with David Hernandez, service advisor was less than impressive. He seemed less than concerned with my issue and seemed as though what he was working on was more important. As far advisor was less than impressive. He seemed less than concerned with my issue and seemed as though what he was working on was more important. As far as explanation of the part needed was none. I ordered the part and was given no ETA only said it was coming from Ft.Worth. Well I had to call and check status and was told that my ETA was Sept 11, 2025 and that is more than 2 weeks away. The svc department said that he should have been notified. Well he never called to advise. I had to call and ask the status. This is poor customer service. I will be going back to Rush Chevrolet in Elgin where they are at least concerned. More

We made an appointment with Mireya, and she was awesome! She was very friendly, knowledgeable, and patient with us. I highly recommend Covert Chevy of Hutto for your next vehicle and make sure to ask for Mi She was very friendly, knowledgeable, and patient with us. I highly recommend Covert Chevy of Hutto for your next vehicle and make sure to ask for Mireya! More

Covert Hutto is a top notch dealership. This last purchase was our second new car from Covert Hutt. We will definitely be back when we have future car needs. This last purchase was our second new car from Covert Hutt. We will definitely be back when we have future car needs. More

We recently purchased a used King Ranch Ford truck from Covert Ford Hutto and had a terrific experience. Travis Etie, our sales person, was professional, courteous, and diligent in making sure the car buyi Covert Ford Hutto and had a terrific experience. Travis Etie, our sales person, was professional, courteous, and diligent in making sure the car buying experience was enjoyable. Although we had a slightly higher offer on our trade in from a national online dealership, we felt shopping local was a better option. The local companies like Covert employ many people in the area and its important to keep our local economy vibrant. The Covert price point on our King Ranch Truck was unmatched. We are thrilled to have gotten such a great deal! Covert Ford-Hutto has definitely earned our business from now on. Shop confident, shop local, shop with the best in the Austin area, shop Covert Ford-Hutto! More