
Covert Chrysler Dodge Jeep Ram
Austin, TX
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Exceptional Service Fred & Irene are awesome & provide great customer service. Fred knew what I wanted & made sure I drove off in what I was looking for. Two days later, Fred & Irene are awesome & provide great customer service. Fred knew what I wanted & made sure I drove off in what I was looking for. Two days later, an Amazon contractor was backing up & hit my brand new vehicle. I was dreading what my car was going to look like after it was repaired. Fred referred me to Dodge Collision for repairs. I never would have known to take it to Dodge collision. Thanks to Fred, my car will look good as new. I highly recommend everyone to visit Covert. More
Buck Ashcraft is AWESOME Five star service here. Buck Ashcraft was an amazing sales rep. He really walks you through all the details of the process. I didn't at any point feel Five star service here. Buck Ashcraft was an amazing sales rep. He really walks you through all the details of the process. I didn't at any point feel like I was being pressured to spend more than my budget and I felt like he worked hard to make money stretch as far as possible. If your in the market for a car I highly suggest going here. More
Very Helpful Buck Ashcraft was a great help when I came in for a trade in. He was friendly and funny, which helped pass the time quickly. I got a free state inspec Buck Ashcraft was a great help when I came in for a trade in. He was friendly and funny, which helped pass the time quickly. I got a free state inspection and brake pads, and a loaner car because they knew it would take several hours and I had to work. Overall a good experience! More
Extremely Exceptional Service Edgar was awesome! He actually listened to what I wanted n needed n He came thru for my family! 💥? I recommend everyone to covert. Edgar! Edgar was awesome! He actually listened to what I wanted n needed n He came thru for my family! 💥? I recommend everyone to covert. Edgar! More
Awesome purchase experience By far the best buying experience we’ve had! I filled out an online inquiry, received a call from the sales manager working a few minutes, worked out By far the best buying experience we’ve had! I filled out an online inquiry, received a call from the sales manager working a few minutes, worked out a great deal, then Fred in sales and Alfredo in finance got us taken car of right away. Would highly recommend these guys! More
Amazing Experience with Covert and Dylan Scott! I came in looking for a WRX after test driving a hatchback version that I ended up not liking at a used car lot. From the start Dylan was extremely he I came in looking for a WRX after test driving a hatchback version that I ended up not liking at a used car lot. From the start Dylan was extremely helpful and honest, and genuinely wanted us to have all the information available to us in case I decided to make a purchase. The WRX I came in for unfortunately had sold the day before, but there was a newer one in pearl white available for a test drive, and I fell in love with the car - it wasn't the color I initially thought I wanted, but it was a beauty, and really easy and fun to drive! I was almost sold on the car then, but the only problem was that it was just out of my price range. After talking numbers for a little while, Dylan asked me what I would like to pay out the door, which is what I was concerned about, rather than the monthly payment. I gave him a number, and he came back with an out the door price of exactly that number, including the trade-in. We went home after that to think it over, and I ended up deciding to purchase the car because I really liked it, and the price was right. At no point in the process did I feel pressured at all by Dylan - he was very respectful and genuinely wanted the best for me, whether I bought a car or not. I am very grateful that my first car buying experience went so smoothly, and without any of the negative things you typically hear about car salesmen. I would fully recommend Dylan Scott and Covert Dodge to anyone who is looking to buy a car! More
Wonderful experience here! Buck really made buying a new ride easy and fun! He was very well informed and easy to talk to. I will recommend this dealership to my friends and fam Buck really made buying a new ride easy and fun! He was very well informed and easy to talk to. I will recommend this dealership to my friends and family.:-) More
Seamless from start to finish! I was shopping for the best Jeep deal all over central Texas widening that search to Dallas, Houston, Marble Falls and San Antonio. All online because I was shopping for the best Jeep deal all over central Texas widening that search to Dallas, Houston, Marble Falls and San Antonio. All online because my time with family and work leave me very little time to be wasted at dealerships. Will Harrell reached out to me to make sure his team was doing what they were supposed to be doing like a good leader/manager should do. In my error of email chaos, I had dropped the ball replying to his dealership during my shopping process. I was set to drive the next day to just South of Dallas because no other dealers seemed to want my business or hold true to their marketing ads of “no dealer will be us”. I was pre-approved at my bank and knew what I wanted (special order) thinking I made someone an easy sell...all the work was done apples to apples yet none seemed to respond or want to work a deal when it came down to business. Will rolled up his sleeves and worked with me directly to earn my business before handing me over to one of his amazing team members Edgar Cruz. I only set foot in the dealership to submit my order and do paperwork in/out hassle free in about an hour! Edgar Cruz was very attentive and proactive keeping me up to date just about daily for about a month until delivery of my Jeep. Edgar’s attention to detail and professionalism is top notch. If you’re in the market, do yourself a favor and give Covert, Will, and Edgar a chance to earn your business. You won’t be disappointed. More
Easy and enjoyable This place is amazing, truly care about there customers. They were friendly and helpful. Go in and ask for Justin he gave me a great deal on my new ca This place is amazing, truly care about there customers. They were friendly and helpful. Go in and ask for Justin he gave me a great deal on my new car and with my trade in More
Excellent service and patience at closing time on a Saturday Edgar is an excellent salesman. He listen to my needs, show me a couple of vehicles that I did not choose. he was not discouraged and continue asking Edgar is an excellent salesman. He listen to my needs, show me a couple of vehicles that I did not choose. he was not discouraged and continue asking questions to find out exactly what my needs were. He found the vehicle that fit my needs. I am 58 and a first time buyer. He was patient with my question and always gave an answer to them. Edgar impressed me most after the sell. I need it add-ons he was knowledgeable on where to get the items I needed for my vehicle. again he was very patient and made sure I was satisfied. I recommend Edgar for your next vehicle and your friends vehicle and your family's vehicle basically he's a great salesman and I recommend him. More