Covert Chrysler Dodge Jeep Ram

Dealership is good but car salesman not I had called earlier in the day about a Jeep I saw online and wanted to come by later that day to check it out. I had talked to Edgar Cruz and I let h I had called earlier in the day about a Jeep I saw online and wanted to come by later that day to check it out. I had talked to Edgar Cruz and I let him know I was on the way. He had the Jeep ready for me to test drive when I arrived. After test driving and then also appraising my vehicle for a trade in, he brought some numbers to me and they were way off from the price I saw online. Come to find out he had brought me the wrong Jeep. So, I waited some more and he brought the right Jeep and looked identical but with less miles so ok not a huge deal. I was ok with it and had asked all the same things I did earlier. I also asked does it have Sirius radio and Edgar said yes. We go back inside and I wait some more while they are looking at my old car to trade in and the loan person, Chris came and asked me what car I was trading in. Come to find out later when I was talking with him he had the wrong car for my trade in, assuming that Edgar gave him the wrong information or another client file. During the whole experience Edgar was all over the place and felt like he was so scattered brain and all he needed to do was slow down and focus on one thing at a time. After finalizing the deal, I’m putting my thing in my new Jeep and Edgar is showing me basic things like radio, etc and I asked where is the Sirius and he said oh actually I guess it doesn’t have it. Again, frustrating that he didn’t know about the Jeep and take time to listen what I was saying and asking instead of trying to hurry my sale. I was at the dealership for 3 hours. I was disappointed in the customer service from edgar and not paying attention to the things I was asking/saying. More

Great experience Repeat covert customer. Adam was my salesman and great guy who I would highly recommend. He had to to out of town after the sale and arranged for Edga Repeat covert customer. Adam was my salesman and great guy who I would highly recommend. He had to to out of town after the sale and arranged for Edgar to handle delivery the next day. I was really impressed how Edgar handled my calls and eventual delivery of the new truck with dealer installed options despite not actually selling it to me. Thats why I am a repeat covert customer. Great folks working here! More

Fantastic Dylan was awesome and made buying vehicle for us painless and so easy. We are customers for life. I will always go to Dylan for future vehicle purcha Dylan was awesome and made buying vehicle for us painless and so easy. We are customers for life. I will always go to Dylan for future vehicle purchases. More

Highly recommend Dylan Scott! We bought a new truck yesterday and I have to say it was the BEST EXPERIENCE I have ever had at a dealership! After going to several other dealership We bought a new truck yesterday and I have to say it was the BEST EXPERIENCE I have ever had at a dealership! After going to several other dealerships, we arrived at Covert and were greeted by DYLAN SCOTT. He immediately asked questions to get as much information, upfront, that he could. Instead of running all over the dealership looking at vehicles, that would never work for our situation, he narrowed down the search to 2 vehicles and we found exactly what we wanted. Thank you so much Dylan for your wonderful customer service! I highly recommend visiting Dylan if you are in the market for a vehicle. More

Vehicle #12 with Edgar I just purchased vehicle #12 with Edgar and Covert. He's always been superb in tracking down the right vehicle and making sure everything was perfect I just purchased vehicle #12 with Edgar and Covert. He's always been superb in tracking down the right vehicle and making sure everything was perfect for me. I can't recommend working with Edgar enough! More

Used truck purchase I purchased a used truck from Covert and Edgar was my salesman. He was very knowledgeable, responsive, and was able to answer all of my questions. The I purchased a used truck from Covert and Edgar was my salesman. He was very knowledgeable, responsive, and was able to answer all of my questions. The purchase went quick and easy. More

Drove from Corpus to get a better deal. Did deal over the internet. Shopped many dealers. They responded quick and when i drove from Corpus to Austin. There were no gimmicks. It was exactly Did deal over the internet. Shopped many dealers. They responded quick and when i drove from Corpus to Austin. There were no gimmicks. It was exactly to the penny. More

Thank you Covert Chrysler Dodge Jeep Ram and Mr. Adam Gordon for excellent customer service and great prices. I appreciate the direct approach. They made the process as easy and convenient as and Mr. Adam Gordon for excellent customer service and great prices. I appreciate the direct approach. They made the process as easy and convenient as possible. More

The price is the reason Edgar was excellent as always When I was trying to finish the deal Irene at finance did not wanted to help me, she was indifferent and felt like she Edgar was excellent as always When I was trying to finish the deal Irene at finance did not wanted to help me, she was indifferent and felt like she wanted to go home (because it was late afternoon) Next day I spoke to Jonathan at finance and he was much more friendlier and was able to get me a better deal. You could have lost the sale because Irene. You give good prices, that is the main reason I came back More

Buy with Ty I had the pleasure of purchasing a 2015 Chevy Cruize from Ty he is an awesome salesman and has great customer service he listened to what i wanted in I had the pleasure of purchasing a 2015 Chevy Cruize from Ty he is an awesome salesman and has great customer service he listened to what i wanted in a vehicle and delivered just that if you’re ever in the Austin area looking to buy a car think Covert and think Ty More