Covert Chrysler Dodge Jeep Ram

Service department is under staffed and has been for the last 5 years. Inexperienced technicians and it’s gonna take many trips to get your car repaired. And they will change you for unnecessary repairs. Yo last 5 years. Inexperienced technicians and it’s gonna take many trips to get your car repaired. And they will change you for unnecessary repairs. You will never be disappointed with this service department they will always mess things up and over change you More

Wow, what a fantastic experience! Called about a 2021 Pacifica Hybrid at 3:30p on a Wednesday and had it in my driveway at 1pm the next day in DFW. I was extremely impressed with Julian's help in sales. Pacifica Hybrid at 3:30p on a Wednesday and had it in my driveway at 1pm the next day in DFW. I was extremely impressed with Julian's help in sales. He was fast, efficient and clear in his communication. Peter in the finance office was also fast, respectful and knowledgable. The was the best car buying experience I've had. Highly recommended - especially for delivery! More

At this point if I could give negative reviews I would! They are NOT honoring our signed documents stating Certified & Max Warranty. Our vehicle has been there for 2 weeks, blame keeps getting passed aroun They are NOT honoring our signed documents stating Certified & Max Warranty. Our vehicle has been there for 2 weeks, blame keeps getting passed around with regards to a "Clerical Error" at the time of purchase TWO years ago! The only person who has even remotely tried to help us is Brittany in the service department and she can only do so much! My husband had to turn in the "loaner vehicle" she gave him and was given a "used vehicle" that was full of pet hair and only had a quarter of a tank of gas after he returned a freshly cleaned inside and out vehicle with a full gas tank. They are trying to Mickey Mouse scheme and not honor our signed documents from when we purchased the vehicle. This has to be illegal! I have contacted one of the multiple family member owners of this dealership via their linked In profile and made a complaint to the Better Business Bureau. Maybe NOW we will be taken seriously and our vehicle will be fixed under the Manufacturer or Extended Max Warranty (purchased for $2500) that is all signed and documented in our paperwork. Just for reference Dillon sold us the truck, Jason did our finance paperwork, Brittany in service has been helping to the best of her ability, and apparently Bart is the finance manager (whom hasn't once even reached out to my husband or myself regarding any of this). Oh an at one point it was mention that they were "changing the paperwork" to make it correct since it never should have been sold as a certified vehicle! good luck changing anything without our sigantures! More

David was great. Answered all our questions (including findint out how much tread was left on the tires) and made it easy to get in and buy the car. findint out how much tread was left on the tires) and made it easy to get in and buy the car. More

David was very helpful & very sweet! Made purchasing my first car easy! Very happy with my car & the kindness I was showed! Very nice dealership first car easy! Very happy with my car & the kindness I was showed! Very nice dealership More

Great experience buying a car from David Hassenmiller today. No going to the dealer or the DMV. He made it happen remotely and safely during the pandemic and we appreciate his guidance through the proces today. No going to the dealer or the DMV. He made it happen remotely and safely during the pandemic and we appreciate his guidance through the process. More

Excellent service over the phone with personal delivery. Excellent direct communication. I works recommend strongly to another buyer. Dave was my salesman and gave us excellent information v before v de Excellent direct communication. I works recommend strongly to another buyer. Dave was my salesman and gave us excellent information v before v delivering the mini van to our house and driving away with our drade More

David Hassenmiller by far made this experience fantastic. We drove up from San Antonio because He found the exact Rubicon I was looking for and helped my husband build his dream trackhawk! We will refer all We drove up from San Antonio because He found the exact Rubicon I was looking for and helped my husband build his dream trackhawk! We will refer all our friends and family to him. More