Covert Chrysler Dodge Jeep Ram
Austin, TX
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Stellar service! They helped me get just the vehicle I needed! Everyone was very helpful and courteous, making what could have been a stressful event into something m They helped me get just the vehicle I needed! Everyone was very helpful and courteous, making what could have been a stressful event into something much better. More
Patricia was kind, courteous and fast at getting everything I needed set up. She made sure that I understood the whole process and answered all of my questions. everything I needed set up. She made sure that I understood the whole process and answered all of my questions. More
Walt was incredibly helpful and exhausted every option to find me a loaner car while my Jeep was being worked on. My manufacturer warrantee was about to expire and I had to leave my Jeep in order to be worke find me a loaner car while my Jeep was being worked on. My manufacturer warrantee was about to expire and I had to leave my Jeep in order to be worked on. We are a single car family and as such cannot afford to not have a vehicle. Loaner vehicles were backed up until the end of the following month but Walt was able to get me a borrowed Jeep comparable to my current one for NO COST! The entire process was seamless and easy, my Jeep was fixed quickly, and my family wasn't slowed down at all without our vehicle. Thank you Walt, Bart, and Buster for all your help and effort to take care of me and my vehicle. Highly recommend this team! More
Very long wait time after dropping of van with an appointment before it was looked at or parts were ordered. Once they looked at it normal service time. This was warranty work and no loaner was offe appointment before it was looked at or parts were ordered. Once they looked at it normal service time. This was warranty work and no loaner was offered. Ram app still states routine service needed. this frustrating as it doesn’t identify what service is needed. SA said not to worry about it ☹️ More