Covert Chrysler Dodge Jeep Ram
Austin, TX
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Patricia and the team are the absolute best. Great communication and great service, which is why I only take my vehicle here for service. Thank you! Great communication and great service, which is why I only take my vehicle here for service. Thank you! More
I was very pleased with the dealership. The costumer service was great, and they made sure to find the best possible deal for me. I have absolutely no complaints, and would definitely use t The costumer service was great, and they made sure to find the best possible deal for me. I have absolutely no complaints, and would definitely use them for my next purchase! More
Walter took GREAT care of me, let me know what was happening all through the work that was being done on my truck. From the General manager to the cashier every body was helpful. Thanks happening all through the work that was being done on my truck. From the General manager to the cashier every body was helpful. Thanks More
I brought my vehicle in on a Friday to get my passenger door fixed. Upon making my appointment I was told that services were backed up and the shop will most likely need to keep my vehicle through the week door fixed. Upon making my appointment I was told that services were backed up and the shop will most likely need to keep my vehicle through the weekend. This I was okay with and had no issues at all with because of the communication up front. What I did not expect was for my vehicle to not be ready until the following Wednesday and the shop not updating me at all. I had to call several time just to get an update for what I was told was an extremely easy fix, not something a customer wants to hear when they haven't had their car for almost a week for an "easy fix". Lastly, the issue was not fixed. I needed my car back to travel for my job and was in a rush to simply get my vehicle back that it wasn't until the next day I realized the door still did not work properly. And when I texted the shop back after they texted me asking how pleased I was with the service I still have not heard back for them. So, I now have paid for a service when the problem was not fixed. Normally I have great service here, which makes me sad how this was extremely poorly communicated service, and with no resolution at all. More
Very easy process for a buyer that already has what they want identified. Not a pressured sales environment. Brought our own financing, so that process was pretty cut and dry. want identified. Not a pressured sales environment. Brought our own financing, so that process was pretty cut and dry. More