Covert Chrysler Dodge Jeep Ram
Austin, TX
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I started with this dealership and then started looking at another dealership just for comparison shopping. A third dealership in another town pretty much ghosted me even though I hardly asked any question at another dealership just for comparison shopping. A third dealership in another town pretty much ghosted me even though I hardly asked any questions. I went back and forth for a while trying to decide and ended up deciding on the other dealership. After I was in financing at the other dealership, there were some extra costs that were necessary to be able to use a warranty. These costs were never disclosed. I reached out to Chuck while at the other dealership expressing my concern and told him I would definitely buy my next vehicle from him at Covert. He said he would come pick me up and still had the vehicle I wanted. I stopped the process at the other dealership, thanked them for their time, and went outside where Chuck came to pick me up in a nice Jeep Gladiator. He drove me to Covert since my ride to the other dealership had already left. At Covert I was able to get the vehicle I wanted at a fair price with the utmost professionalism. It took hardly any time, and now my son and I have a great Jeep. My son will be taking it soon as his own, and I will go directly to Covert when I need to get another vehicle for myself. Chuck has reached out to check up on how the vehicle is and how we like it. He also has answered multiple questions before, during, and after the purchase. Chuck will be the person I purchase my next vehicle with when the time comes. A couple of sales managers also reached out letting me know my options. Covert is close to where I live, has great vehicles, and even better personnel helping make vehicle dreams come true. Thank you Chuck and the other team members for all your help and patience. More
Tanner was super helpful and friendly. He made the entire experience smooth and easy. I would definitely recommend him to anybody looking for a new vehicle. He made the entire experience smooth and easy. I would definitely recommend him to anybody looking for a new vehicle. More
We felt valued throughout the entire process and did not feel as though we were ever pressured into buying a vehicle. Christian was very professional! feel as though we were ever pressured into buying a vehicle. Christian was very professional! More
Tanner and Jessica we're excellent to work with. The process was efficient and pleasant. Dealership was easy to navigate and clean. VERY happy with the whole experience The process was efficient and pleasant. Dealership was easy to navigate and clean. VERY happy with the whole experience More
Great customer service! Chuck was very professional & knowledgeable about the vehicle he showed me. He exceeded my expectations to make sure he got me a deal I wanted! Would Chuck was very professional & knowledgeable about the vehicle he showed me. He exceeded my expectations to make sure he got me a deal I wanted! Would definitely recommend! More