Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Covert Chrysler Dodge Jeep Ram
Austin, TX
1,399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,399 reviews
August 01, 2024
This place is unprofessional the manager Bart is unprofessional. As long with all the employees, Dallas is been promising me things that he cannot keep since the moment that I walk into the dealersh unprofessional. As long with all the employees, Dallas is been promising me things that he cannot keep since the moment that I walk into the dealership Mr. B is the most rudest person that I ever met. He always trying to offend his customers they are lacking of customer service. I'm waiting for two months for a spare key. They promised me and even the manager doesn't have a way to help. They promised me so many things and each time when we go to close the deal, they act like they didn't promise anything until I walk out of there and they come running after me and say they can fix it then I found out they sold me a car with bad tires even though that my car is certified, they check it before they give it to me and they say the tires were OK but I noticed that the tires were very very old and I need to change them when I asked him about that they said they only need to make sure that I can ride home. This place is sleazy and it's the worst kind of dealership that you can ever go to stay away. There are better places. More
by Jennifer
Employees Worked With
Dallas , Mr B, Bart Gunkel
June 15, 2024
I just purchased a 2023 Challenger from Covert Dodge. I completed the purchase while overseas. They held the car until I returned. Covert Dodge then delivered the vehicle to my home in Houston at th I completed the purchase while overseas. They held the car until I returned. Covert Dodge then delivered the vehicle to my home in Houston at their cost. So that was awesome touch. I took delivery of the vehicle sight unseen which might seem high risk but it was a new car, I have owed a Challenger before, and wanted to get a "last call " vehicle. I could not find any defects in the car when it arrived. It rides smooth, the engine pulls hard, and the exhaust sound is hypnotic. I am very pleased with my purchase. The sales experience could not have been better or easier. My salesman Josh was great. More
by thomas.scott
Employees Worked With
Delivery driver Will, on time, friendly, professional. , Jose Mina
Verified CustomerOctober 15, 2023
Ryan and Covert were both attentive and understanding in our search for the right car. We are thrilled with the purchase of our new Jeep Wrangler. our search for the right car. We are thrilled with the purchase of our new Jeep Wrangler. More
by alexfamilysports
Employees Worked With
Bart Gunkel, Ryan Sugrue
