Covert Chrysler Dodge Jeep Ram

Chuck was incredible - customer service was beyond all expectations. Would highly recommend to anyone looking for a jeep expectations. Would highly recommend to anyone looking for a jeep More

Great service from the entire team, second time buying from Covert CDJR Austin, will return again when the need arises. from Covert CDJR Austin, will return again when the need arises. More

I recently had the unfortunate experience of dealing with covert jeep, and it was nothing short of a nightmare. From the moment I stepped foot on their lot, I was met with unprofessionalism and a complete la covert jeep, and it was nothing short of a nightmare. From the moment I stepped foot on their lot, I was met with unprofessionalism and a complete lack of customer service. First and foremost, the salesperson assigned to me seemed disinterested and unwilling to answer my questions. Instead of providing helpful information about the vehicles I was interested in, they appeared more focused on pressuring me into making a purchase. It was clear that their main objective was to make a sale rather than ensure customer satisfaction. Furthermore, the quality of the vehicles on offer was abysmal. I noticed several obvious signs of neglect and poor maintenance, ranging from scratches and dents to questionable engine sounds. It felt as if the cars were hastily prepared for sale without proper attention to detail or care. When I finally found a vehicle that seemed somewhat acceptable, the negotiation process was yet another disappointment. The dealer was incredibly inflexible and showed no willingness to work with me on the price. It felt like they were more interested in maximizing their profit margin than providing a fair deal to their customers. To add insult to injury, the after-sales service was non-existent. I encountered multiple issues with the car shortly after purchasing it, and despite numerous attempts to contact the dealer for assistance, my calls and messages went unanswered. It was apparent that once they had my money, they had no interest in addressing any problems that arose. Overall, my experience with this dealer was extremely frustrating and disappointing. Their lack of professionalism, poor vehicle quality, inflexible negotiation, and non-existent after-sales support make it clear that they prioritize their own profits over customer satisfaction. I strongly advise anyone considering purchasing a car to steer clear of this dealer and seek a more reputable and customer-focused establishment. More

Quick and Efficent No thanks No thanks No thanks What part of No do I not under? part of No do I not under? More

Adam Lewis was a very personable, respectful, kind and helpful salesperson. We appreciated the teams attention to our needs and communication. Adam was prompt, professional and attentive to our requests. helpful salesperson. We appreciated the teams attention to our needs and communication. Adam was prompt, professional and attentive to our requests. The team was knowledgeable and customer oriented as well. More

Quick online response. Greated quickly and effectively. Clean environment. Very helpful and straightforward. Very good deal Greated quickly and effectively. Clean environment. Very helpful and straightforward. Very good deal More

Good dealership, they got me a car and I’m satisfied. Will be back again. Will be back again. More

Jamie is the best! She helped us out so much and was so easy to work with. She really cares about her customers and advocates for them to get the best deal and exactly She helped us out so much and was so easy to work with. She really cares about her customers and advocates for them to get the best deal and exactly what they are needing! More

I appreciate Ryan and Irene for helping me get this great deal on my vehicle. Excellent costumer service ! deal on my vehicle. Excellent costumer service ! More

I had a great experience. Very warmly environment and friendly sales agents who understood my needs amd responded accordingly! Very warmly environment and friendly sales agents who understood my needs amd responded accordingly! More