
Covert Chrysler Dodge Jeep Ram
Austin, TX
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2011 Camero Cowboy responded immediately to my request for information on the 2011 Camero. From the time I spoke with him to the time we closed was under 2 hours. Cowboy responded immediately to my request for information on the 2011 Camero. From the time I spoke with him to the time we closed was under 2 hours. He was upfront on all the details, and made every effort to reduce my interest rate even though I had already secured financing. I was able to get a better rate on an great car. It was great experience and I would highly recommend Cowboy to anyone looking for an honest dealer and some who is looking out for the buyer, not just a commission. More
Fast , friendly and no hassles We started out driving from San Antonio about 415 and didn't arrive at the dealership till about 715 due to the famous Austin traffic. Fred had the ca We started out driving from San Antonio about 415 and didn't arrive at the dealership till about 715 due to the famous Austin traffic. Fred had the car ready and by the door . We test drove the car. Went back to his office . We were out the dealership by 830 with our 2012 Dodge Durango, They were fast and friendly . Thank you for your awesome service Fred. More
Enjoyable, informative easy The reason I selected this dealership was great location for me, nice selection. Great sales staff that was very knowledgeable about the vehicles they The reason I selected this dealership was great location for me, nice selection. Great sales staff that was very knowledgeable about the vehicles they are selling. Great communication throughout the looking/buying process. More
Fabulous!!! Covert Dodge customer service was so great. They were so patient with my family with small children, they were accommodating, and very professional. T Covert Dodge customer service was so great. They were so patient with my family with small children, they were accommodating, and very professional. The finance department was also friendly and classy. Thank you for the great, easy truck buy. More
Excellent I really enjoyed the people they were very nice and was willing to do anything to make sure you were comfortable and getting the best deal. I really enjoyed the people they were very nice and was willing to do anything to make sure you were comfortable and getting the best deal. More
Great Experience at Covert! I had a great experience buying a Jeep at Covert! Specifically, I dealt with Cowboy who was patient, answered all of my questions, and took the time t I had a great experience buying a Jeep at Covert! Specifically, I dealt with Cowboy who was patient, answered all of my questions, and took the time to ensure I was getting the best deal. I'd definitely recommend Covert and Cowboy! More
Impossible to get any service other than oil change done I have been calling since November 2015 in order to get an error that comes and goes checked in our 2014 Durango. All I got was a "We'll call you lat I have been calling since November 2015 in order to get an error that comes and goes checked in our 2014 Durango. All I got was a "We'll call you later" response and nobody called back ever. I finally decided to call back and, similar to another posting, I was told very nicely that they will need to keep the car for 1-2 weeks and that the list for a loaner was 25 deep, so good luck if you have only that one car. It will basically sit on the lot waiting instead of blocking time with an appointment and see the car. It is just a diagnostic at this point, not sure why they'll need to keep the car up to 2 weeks for that. Mark has been the only person to even provide significant feedback. More
Honest, hassle free buying experience Our experience at Covert Dodge & Jeep was very pleasant and straight forward, especially in comparison to other dealerships in the area. We spent a lo Our experience at Covert Dodge & Jeep was very pleasant and straight forward, especially in comparison to other dealerships in the area. We spent a lot of timing researching what the best midsized suv was for our needs, and spent our first day looking at vehicles. When we met with Cowboy, he was receptive to our requests and did not try to sell us something we did not want or need. A few days later we decided to trade in our old vehicle for a Jeep Grand Cherokee, and test drove a few at a few other dealerships in town. Although they had the cars that we were for, there customer experience and desire to haggle on price lead us out the door. When we went back to covert, Cowboy was able to quickly find the Grand Cherokee we were looking for and was able to give us a very fair price for our car! He even went as far as to have the car detailed and fueled up while we were filling out the paperwork. All in all, I would highly recommend working with the Covert family and Cowboy for your next vehicle. You will not be disappointed! More
Good buying experience We had already made the deal over the phone the week before. When we arrived to pick up jeep, it was fueled up and detailed. Took a test drive, wait We had already made the deal over the phone the week before. When we arrived to pick up jeep, it was fueled up and detailed. Took a test drive, waited for paperwork to be done. Once we got into finance department it took about 5min, a few places to sign and we had our keys heading out the door. No pressure for add ons. More
Fair and simple It was very refreshing to purchase a new vehicle from Covert Dodge. I told the salesman what I wanted, he gave me a fair price. We closed the transact It was very refreshing to purchase a new vehicle from Covert Dodge. I told the salesman what I wanted, he gave me a fair price. We closed the transaction in minimal time. I am very satisfied and will continue to business with the salesman and the dealership. More