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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,389 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,389 reviews

January 23, 2016

2011 Camero Cowboy responded immediately to my request for information on the 2011 Camero. From the time I spoke with him to the time we closed was under 2 hours. More

by Dshannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jan 26, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you so much for the review, we appreciate any and all feedback. Cowboy is also thrilled to hear you had such a positive car buying experience and found the perfect vehicle for you. We love hearing about satisfied customers and we look forward to working with you again in the future!

January 22, 2016

Fast , friendly and no hassles We started out driving from San Antonio about 415 and didn't arrive at the dealership till about 715 due to the famous Austin traffic. Fred had the ca More

by timdelahunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Anguiano
Jan 22, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Tim, Thank you so much for the review. We truly appreciate your feedback and your business. We are thrilled to hear that your had such a positive experience at Covert CDJR and we look forward to seeing you again. Congratulations on the Durango!

January 20, 2016

Enjoyable, informative easy The reason I selected this dealership was great location for me, nice selection. Great sales staff that was very knowledgeable about the vehicles they More

by Mjc352002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jan 21, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thanks so much for the review! We are glad you had such a positive experience and we are looking forward to seeing you again soon.

January 18, 2016

Fabulous!!! Covert Dodge customer service was so great. They were so patient with my family with small children, they were accommodating, and very professional. T More

by Mjschmidt84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thomas
Jan 19, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Jeffrey, Thanks so much for the review! We appreciate any and all feedback and we are thrilled you had such a stress free and positive experience. Congratulations on the new truck and we look forward to seeing you again!

January 15, 2016

Excellent I really enjoyed the people they were very nice and was willing to do anything to make sure you were comfortable and getting the best deal. More

by Randall6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Greer, Cowboy Goodman
Jan 15, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We appreciate your business and hope to see you again in the future.

January 12, 2016

Great Experience at Covert! I had a great experience buying a Jeep at Covert! Specifically, I dealt with Cowboy who was patient, answered all of my questions, and took the time t More

by mollyac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Gunkel, Mike Minchich, Cowboy Goodman
Jan 13, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Congrats on your new Jeep! We're thrilled to hear Cowboy provided you with a great car-buying experience. We'll be sure to let him hear your kind words. We appreciate your business and hope to see you again.

January 05, 2016

Impossible to get any service other than oil change done I have been calling since November 2015 in order to get an error that comes and goes checked in our 2014 Durango. All I got was a "We'll call you lat More

by Pipil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark
Jan 21, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Pipil, Thank you for bringing this issue to our attention. We always appreciate feedback as it allows us to better refine our service for you in the future. Our goal at Covert Chrysler Dodge Jeep Ram is to provide the highest quality service for our customers and we apologize for not meeting that standard. Your business means a lot to us and your feedback helps us improve. Please feel free to call if you feel there is anything more that we can do. Thank you.

December 31, 2015

Honest, hassle free buying experience Our experience at Covert Dodge & Jeep was very pleasant and straight forward, especially in comparison to other dealerships in the area. We spent a lo More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jan 04, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Andrew, Thank you so much for the review and we are thrilled to hear that you had such an enjoyable experience at Covert CDJR. We are glad you found the vehicle you were looking for and we will make sure Cowboy knows you mentioned his service. We look forward to seeing you again!

December 27, 2015

Good buying experience We had already made the deal over the phone the week before. When we arrived to pick up jeep, it was fueled up and detailed. Took a test drive, wait More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Dec 28, 2015 -

Covert Chrysler Dodge Jeep Ram responded

Doug, Thank you so much for taking the time to leave us some feedback. We are thrilled you had such a positive experience purchasing your vehicle and look forward to working with you in the future as well. Enjoy the new car.

December 24, 2015

Fair and simple It was very refreshing to purchase a new vehicle from Covert Dodge. I told the salesman what I wanted, he gave me a fair price. We closed the transact More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Dec 28, 2015 -

Covert Chrysler Dodge Jeep Ram responded

Lucas, thank you so much for taking the time to give us some feedback. We appreciate it. We are thrilled to hear that you had an enjoyable car buying experience and we look forward to the next time we get to work with you.

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