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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,389 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,389 reviews

August 31, 2016

Fair Deal and Good Customer Service I worked with Cowboy Goodman at Covert to buy my Jeep Grand Cherokee. He helped me to find exactly what I wanted and made it as easy as possible. Afte More

by michelle8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Aug 31, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you so much for the great review and recommendation, Michelle! Cowboy is a great asset to our team, and we are happy to hear that he was able to find you the vehicle you wanted! Our team is very proud of our fast and hassle-free service, and they'll be happy to hear that they continue to achieve that. We appreciate your business and look forward to seeing you again soon. Best, Bart Gunkel, General Sales Manager, 512-730-3311

August 22, 2016

Brilliant service I came in to get a Jeep, I knew the one that I wanted, Cowboy worked with me to get me into the exact car in a very speedy amount of time. Great exper More

by Zmmcdowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Read, Cowboy Goodman
Aug 22, 2016 -

Covert Chrysler Dodge Jeep Ram responded

We are so glad to hear about your great experience! We will let Cowboy know about your kind words. We also want to congratulate you on your new Jeep! We look forward to seeing you again for the next car you plan to purchase.

August 16, 2016

sales rep; customer care, concerns polite honest knowledgabl What my family and I look for in a car dealership in Austin is not only the vehicles, but the sales representatives friendliness, patience and knowled More

by palacios,teresoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Aug 16, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Hello, thank you so much for your kind review. We are so glad that you found the sales representatives to be friendly and patient. We appreciate you coming in to see us, and please let us know if you need anything else.

August 13, 2016

Very helpful, no pressure! I had a great experience with Cowboy and Will at Covert Jeep. They were very helpful, laid back and best of all there was no pressure! Great team! I'm More

by Txjeepguy81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Harrell, Cowboy Goodman
Aug 15, 2016 -

Covert Chrysler Dodge Jeep Ram responded

We are pleased to hear Cowboy provided you with an excellent experience. He is indeed a great man who enjoys going the extra mile for all his customers and will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

August 13, 2016

Great dealership and customer service!! The best car experience I ever had and I didn't have to spend all day there. I was in and out with a new Jeep within two hours I even test drove a jee More

by stephaniegarza2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Sowa, Jonathan Alcala
Aug 15, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thanks for the review Stephanie! We're dedicated to giving you a great experience in efficient time. We look forward to helping you find another car in the future.

August 11, 2016

Great customer service and wonderful new car! We purchased our Jeep Cherokee from Covert Chrysler Doge Jeep Ram. Our salesman was Justin Gann. Normally buying a car can be nerve racking but Ju More

by rachaelP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gann
Aug 12, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Rachael! We're proud to hear that Justin provided you with such excellent service. Our team always strives to give our customers an enjoyable, hassle-free experience. Congratulations on your new Jeep Cherokee, we hope to see you again!

August 09, 2016

Terrible service department. Always have to wait one or two weeks to get an appointment. Obviously dealership sells way more vehicles that they can reasonably service. Even whe More

by Frustrated
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
service Consultants
Aug 16, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Hello, thank you for your feedback. Our goal is to provide excellent service that keeps your car on the road and fixes any issues. We can understand why not knowing what's wrong after a visit would be frustrating. I'd love to discuss this issue with you and see what we can do. If you have a moment, feel free to reach out. Thank you, Dustin Prien at 512-730-3311

August 07, 2016

Best car buying experience I've had in a long time! Or ever. Excellent, Quick & Easy, Low Pressure. Negotiated in good faith, and kept his word. Listened to what I needed and wanted and made it happen without an More

by Bill S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Aug 08, 2016 -

Covert Chrysler Dodge Jeep Ram responded

We are glad to know that your experience at our dealership went well! Thank you for taking the time to share your review. We appreciate your business and look forward to serving you again in the future!

August 07, 2016

Great! Cowboy killed it for me! So happy to find my dream jeep. He definitely went above and beyond to find exactly what I wanted, which was not easy. Than More

by Michelle Mowry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Aug 08, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Congratulations Michelle on your dream Jeep and welcome to the Covert Chrysler Dodge Jeep Ram family! We will always go above and beyond for our customers to ensure that you are happy with your purchase! Cowboy will be ecstatic to read your message! Thank you again Michelle, and we look forward to seeing you again soon! Bart Gunkel, General Sales Manager

August 04, 2016

Berry good It was a great experience I would definitely go back and tell friends about the dealership and also about Cowboy and the rest of the employees More

by David1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Aug 05, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Hello, David! Thank you for your review! It puts a smile on our faces to know that you had such a positive experience with us! Thank you so much for visiting us we look forward to working with you again! Bart Gunkel, General Sales Manager

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