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Covert Chrysler Dodge Jeep Ram
Austin, TX
1,389 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,389 reviews
October 11, 2016
overly excited Walked out feeling that we made the best decision for our family. Didnt feel stressed or pressured. Awesome job Cowboy. Forever DODGE FAMILY. LOVE ou Walked out feeling that we made the best decision for our family. Didnt feel stressed or pressured. Awesome job Cowboy. Forever DODGE FAMILY. LOVE our 2016 Dodge Charger. More
by gilbert
Employees Worked With
Cowboy Goodman
October 03, 2016
Quick Deal! Great experience. I currently live in San Antonio, TX and I basically purchase my first car through the phone, how cool is that? Mr. Cowboy was very Great experience. I currently live in San Antonio, TX and I basically purchase my first car through the phone, how cool is that? Mr. Cowboy was very informative and I felt that the sales process was smooth and the deal was fair to be a first time buyer. I would definitely recommend this dealership to friends and people reading this review. And as far as Mr. Cowboy there is no doubt he will find the best deal for you. Thank you Cowboy! More
by LouisCattaneo
Employees Worked With
Cowboy Goodman
October 02, 2016
A great experience! This has been one of the best experiences with a dealership that I've had. I had been looking for a vehicle & was currently out of state. Had been in This has been one of the best experiences with a dealership that I've had. I had been looking for a vehicle & was currently out of state. Had been in touch with Cowboy for roughly a couple of months as I was not ready to buy. I had been hesitant about dealerships as most have not been on the up and up. Cowboy recommended reading some of his reviews which I did & the reviews did not lie. He is one of the most customer centric car salesmen I have met. Very pleasant to speak with, knowledgeable, on the ball. Although I did not end up getting this challenger, he went so far as to obtain a vehicle from another dealership for me. Will and Mitchell were also very pleasant to work with. Everything went like butter from the decision, to the paperwork, to driving off the lot. I want to thank everybody at Covert Dodge for making this experience excellent!! I couldn't ask for more from a dealership! I will definitely be bring my business back to them!! The Challenger is awesome and thanks so much for being who you are!! You guys are the best!!! More
by Exact78
Employees Worked With
Mitchell , Will Harrell, Cowboy Goodman
October 01, 2016
Quick and friendly Jonathan Alcalá was/is the best. I'm two days he sold us two great trucks. He made the trade in process quick and harmless. He listened to what we wan Jonathan Alcalá was/is the best. I'm two days he sold us two great trucks. He made the trade in process quick and harmless. He listened to what we wanted and not once attempted to sale us something we didn't want. He was patient and friendly. He treated us like friends and not customers. Overall great service. If you are considering a new vehicle you HAVE to ask for Jonathan, you will not regret it. More
by MayraDDB
Employees Worked With
Jonathan Alcala
September 29, 2016
Add Us to the Covert and Cowboy Fan Clubs My wife and I just purchased a 2016 Grand Cherokee from Covert Jeep Dodge Chrysler and Cowboy Goodman was our sales person. Don’t know what I can add My wife and I just purchased a 2016 Grand Cherokee from Covert Jeep Dodge Chrysler and Cowboy Goodman was our sales person. Don’t know what I can add to the great reviews about Covert and Cowboy except to tell you that they are all true. We have never had such an enjoyable vehicle purchase before, and we have bought many cars. This was the end of the 2016 season and 17’s were already on the lot, so we pretty much had to take what was available. We had a wish list of features and Cowboy told us not to worry, because he would find the right vehicle, even if it was not on the Covert lot. Amazingly he got on his computer and found our perfect match somewhere in Texas. Cowboy was able to get the most important items on our wish list and even save us money. In negotiations, my wife always takes the lead and I just sit back and watch her work. Cowboy calls her “Boss Lady.” We are going back to only owning one car and had two trade in’s for our deal. Covert appraised our cars, but when “Boss Lady” presented Cowboy with other appraisals we had brought, they were immediately considered. “Boss Lady, I never want to play poker with you!” was Cowboy’s reply. He marched back to Bart, the sales manager, with the figures and Bart was able to match our evaluations. No hassle, no fuss. Our sale was finalized and we are now simply happily waiting for our new Jeep Grand Cherokee to come in. It’s really hard for us to imagine purchasing a vehicle in the future from anybody except Cowboy and Covert. Alan and “Boss Lady” Joan More
by Alan and Joan
Employees Worked With
Cowboy Goodman
September 20, 2016
Great buying experience with Covert I've purchased my last 2 vehicles from Covert and would highly recommend them to anyone looking for a new/used vehicle. I have also used their servic I've purchased my last 2 vehicles from Covert and would highly recommend them to anyone looking for a new/used vehicle. I have also used their service department and would recommend them as well.. More
by Jake Dodson
Employees Worked With
Edgar Cruz
September 19, 2016
Great buying experience I was looking to do a trade-in for a Pre-Owned Jeep Grand Cherokee Altitude. I had just come from another dealership (Not Covert) which ended up not I was looking to do a trade-in for a Pre-Owned Jeep Grand Cherokee Altitude. I had just come from another dealership (Not Covert) which ended up not have any pre-owned vehicles in stock. I was there for an hour while they collected information and tried to get me to purchase new, before even offering to take me out to the parking lot to show me vehicles. It was not a good experience. I told them I was going up to Covert next to check what they had. I knew as soon as I walked into the Covert dealership and was greeted by Cowboy that it was going to be a better experience. He listened to exactly what I was looking for and did not try to tell me what I wanted. I was looking at vehicles on the lot within minutes of parking. It was AMAZING. No pressuring, no hassle. Just straight to the point. I would recommend Covert to my Friends & Family and suggest they ask for Cowboy for an overall great car buying experience. More
by ryan007
Employees Worked With
Cowboy Goodman
September 05, 2016
'13 F150 It was pretty much the easiest car buying experience that I've ever had. Cowboy and his team were very professional and very friendly. The family and It was pretty much the easiest car buying experience that I've ever had. Cowboy and his team were very professional and very friendly. The family and I couldn't be more pleased with the truck and will be back the next time around! More
by BlkF150
Employees Worked With
Cowboy Goodman
September 03, 2016
Most honest and straightforward car salesperson ever My wife and I are planning to trade in her Durango at some point in the next few months because we're both going to be commuting while I go back to sc My wife and I are planning to trade in her Durango at some point in the next few months because we're both going to be commuting while I go back to school for another degree. We went before we were really ready to move on it just to get an idea of what we'd be looking at; and we even took the title with us just in case the numbers worked out. While we weren't actually able to come to an arrangement that made sense for us to trade the Durango early, we were so impressed with Cowboy that - A. We are going to be trading the Durango in to him whether we get the other car from their dealership or not. B. I am desperately trying to set something up so I can only deal with Cowboy even if I have to get the car I want from a different dealership. C. When we are ready to buy another Durango or possibly a pickup (wife saw a Ram she really liked on the lot), we are going back to him for that as well. Although he politely asked early on if we were looking to trade the vehicle for anything else, after we told him we weren't at that time, he did not pressure us even once into making a separate purchase. This is the sales person you want to deal with when you're making a major purchase. He is just flat out honest and straightforward. If the numbers can't be made to work they can't be made to work and he'll just tell you and never string you along. This man will never waste a minute of your time - although you may end up wanting to waste an entire day of his because he's also just wonderful to talk to. I can't possibly think of any reason not to talk to Cowboy if you're looking for a car. More
by Rob Vance
Employees Worked With
Philip Robinson, Cowboy Goodman
August 31, 2016
My 2017 Pacifica Purchase Wow!! What a wonderful experience I had purchasing my new 2017 Pacifica. Cowboy Goodman helped me with this purchase. He listened to me and explain Wow!! What a wonderful experience I had purchasing my new 2017 Pacifica. Cowboy Goodman helped me with this purchase. He listened to me and explained everything about my Pacifica. He help me order my Pacifica and knew everything about each feature I asked about. He was kind, knowledgeable, and gave me all the time I needed to ask questions. I never felt like I was rushed or unimportant. Covert is lucky to have such a dedicated employee. A month early from this purchase, I purchased a 2016 Jeep for my teenage daughters and Cowboy assisted us with that purchase as well. That too was an awesome experience - so much so I became a loyal customer and purchased my Pacifica from Cowboy. I highly recommend Covert Dealerships and Cowboy Goodman. Thank you Cowboy!! We love our vehicles!! More
by Leslie H.
Employees Worked With
Bart Gunkel, Cowboy Goodman
