Covert Chrysler Dodge Jeep Ram

Worst dealrship ever!! Man ive came to this dealership 3 times already and they still cant fix my car these techs suck. Todd is the worst advisor ever. Whos mans is this??? Man ive came to this dealership 3 times already and they still cant fix my car these techs suck. Todd is the worst advisor ever. Whos mans is this??? Missfire after missfire smh they only replace parts for 1 cylinder thats like replacing 1 bad spark plug with 1 new one and leaving the other 7 in there. . You are suppose to replace all 8 so they can all wear at the same time. Amateurs Fr 💯 wouldnt recommend anyone. I know the game they are trying to play and im not with it i know my car has other problems they just want to fix it so it can break again and again till my warranty goes out so i will have to come out of pocket but they got me twisted im goin somewhere else. More

Good Experience Updated Review: J is great and so different than any other car salesman I have experienced during my long hstory buying cars. After making a simple in Updated Review: J is great and so different than any other car salesman I have experienced during my long hstory buying cars. After making a simple inquiry with John Hawthorne in the service department about my interest in upgrading from a 2012 300 to a newer model. I received a call from J within 20 min. After all was said and done, in less than 24hrs I was driving home in my new Chrysler 300. He along with Conrad made the process smooth and we were literally in and out of the dealership in less than an hour. He took the time to show me features of my new car; never rushed and making sure I was satisfied. After the sale I did come across some issues (which I am still awaiting full resolution), but so far J has been responsive, patient, friendly, knowledgable and truly understands what it means to deliver a good customer experience. If you need a car ask for J. This is my sixth purchase from the Covert family. While I am giving J well deserved 5-stars and am only giving Covert 4 (actually 3+) overall given their managers terrible lack of/no response to emails or phone calls. But thank you J (and John)! More

Highly Recommended!!! I visited a number of dealers in my search for a new truck, and J at Covert was by far the best sales rep I encountered. By the time we met, I had al I visited a number of dealers in my search for a new truck, and J at Covert was by far the best sales rep I encountered. By the time we met, I had already decided on a 2017 Ram 2500, and I had very specific requirements regarding how I wanted it configured. J worked to find the closest match available in Texas, had it brought in so I could see it, and once I confirmed it was the right one for me he worked with Covert's service department to arrange a change that made it perfect. The entire process was easy-going, with no pressure whatsoever, and we quickly arrived at a deal I could be happy with. After the sale, J followed up to ensure I was still pleased with the truck and the transaction. I am. My experience with J and Covert went well beyond my expectations, and I love the new Ram. I can confidently recommend to anyone looking for a new vehicle to pay Covert a visit and ask for J, you won't be disappointed. More

Great Experience! J was a great cars salesman and really made my first car buying experience stress free! He was friendly throughout the whole process and made sure I w J was a great cars salesman and really made my first car buying experience stress free! He was friendly throughout the whole process and made sure I was happy with my purchase. More

Dream car I had a great experience here all thanks to J and his patience (with my dad)! You got me my dream car J! Hard work pays off! Thank you :) I had a great experience here all thanks to J and his patience (with my dad)! You got me my dream car J! Hard work pays off! Thank you :) More

Amazing Service from Cowboy Goodman! This good ol boy Cowboy Goodman is a no BS kind of guy. He will get you into the right car and make sure that it will be a good value for you! This wa This good ol boy Cowboy Goodman is a no BS kind of guy. He will get you into the right car and make sure that it will be a good value for you! This was the easiest car buying experience, and the most entertaining one at that! Thank you Cowboy for the excellent service. More

Thumbs up Had a great experience with J in finding a new vehicle. No pressure and answered all my questions. He even detailed my old truck, almost made me not w Had a great experience with J in finding a new vehicle. No pressure and answered all my questions. He even detailed my old truck, almost made me not want a new car. ;-) More

Awesome Covert has always been the top car buying place for me. Always great service, nice folks, decent prices. I have worked with several of their sales p Covert has always been the top car buying place for me. Always great service, nice folks, decent prices. I have worked with several of their sales people, most recently J. He was been one of the best people to work with - nice guys, listens to what you want, and doesn't try to get you into a car you cannot afford. Great experience, thanks J. More

Striaght To The Point ! I walked in with a budget and low expectations of getting the vehicle I wanted. J, wasting no time gave me my options and after a little negotiating I walked in with a budget and low expectations of getting the vehicle I wanted. J, wasting no time gave me my options and after a little negotiating we were there. He didn't try to give me the typical salesman gimmick and had me out the door a few hours after I arrived. This was the one of, if not the best car buying experience I've had. More

Great car buying experience!! Shopping for a new vehicle can be over whelming . Between all the diffrent options of vehicles the numerous sales reps pressuring you to buy buy buy i Shopping for a new vehicle can be over whelming . Between all the diffrent options of vehicles the numerous sales reps pressuring you to buy buy buy it can drive you crazy. The salesman at dodge jay was awesome in helping us get a great deal. He suggested for us to get a certified dealer loaner vehicle . Practically brand new only 6k miles and an awesome 100000 mile power train warrenty at a great price. If you are looking to get a good deal covert dodge is the place and jay is the man you need to talk to. 10 /10 More