
Covert Chrysler Dodge Jeep Ram
Austin, TX
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Great Place to Buy a Truck We have bought 4 ram trucks from this dealership and Justin. I am a difficult customer but Justin Gann is always able to find me the right vehicle at We have bought 4 ram trucks from this dealership and Justin. I am a difficult customer but Justin Gann is always able to find me the right vehicle at the right price! He relentlessly searched until he would find me the exact truck I was looking for within the price I was willing to spend. Over the years I have bought dozens of new vehicles where the dealership always tried to "pawn off" their inventory whether that was the vehicle you want or not and always tried to get a few more bucks out of you when you have told them your limitations on monthly payments. Not Justin. He would work until he found me the exact vehicle I wanted and within my price range! Excellent customer service. This is the way every car or truck buying experience should be done! Irene in finance also made the paperwork effortless. Thank you Justin and Covert Dodge Ram! More
Covert’s Jacob Paredes and J. Breidor For The Win!!! Bottom of the 9th, Game 7, down by 3..... 3 on, 2 outs, 3-2 count........and the pitch..It’s outta here!!! Grand slam!!!!!!! This is how I would desc Bottom of the 9th, Game 7, down by 3..... 3 on, 2 outs, 3-2 count........and the pitch..It’s outta here!!! Grand slam!!!!!!! This is how I would describe the quality of service that Covert Jeep’s Jacob and J. gave my wife Hannah and I last weekend. The scenario is a metaphor to the quality of service, but rest assured it was not as stressful at all! What some, (I’m guilty) call new car purchase a grueling experience, I’m here to tell you that these guys exceeded every single stereotype or wives tell involved. We were treated like kings and queens, no stone left unturned, no detail too deep for these guys. Initially interested in other brands of vehicle, after 10 minutes with these guys, we swore off anything or any place else. Jacob and J. worked with is for at least 2hours finding and locating EXACTLY what we wanted. Things went as easy and calm as the day is long and we’re so excited to join the Jeep team. Going into this, we weren’t sure we’d ever be able to get what we wished for, however, we met true game changers and life changers in Jacob, J., and the Covert Staff. Their communication and follow up has been amazing. Conrad Rodriguez, business management, is also quite the deep bullpen closer on a team that we’ll keep in touch with from now on. Thank you Covert, Jacob, J. And Conrad for going above and beyond to help 2018 for the Brightwell’s start an amazing journey with our new vehicle. And that’s Ballgame!! Sincerely, Lance and Hannah Lake Travis, Austin, TX More
Best Salesman Ever!!!! John is one of the best salesman ever!!! He took the time to find what I wanted. We never felt pressured. John is great at his job. Best experience ev John is one of the best salesman ever!!! He took the time to find what I wanted. We never felt pressured. John is great at his job. Best experience ever at a dealership and the process of purchasing my challenger didn’t take forever!!!! More
Great experience, J was a rockstar. Highly recommend! Great experience here, salespeople are easy to deal with and honest. My salesperson, J, was very relatable and extremely knowledgeable. He goes above Great experience here, salespeople are easy to deal with and honest. My salesperson, J, was very relatable and extremely knowledgeable. He goes above and beyond to enhance customers' experience, even months after you've made a purchase. More
Jeep Purchase Justin Gann knows his Jeeps and Put us in a nice one. Thanks to Justin and Car Pro and Covert finance CHRIS McDaniel. Thank you. Justin Gann knows his Jeeps and Put us in a nice one. Thanks to Justin and Car Pro and Covert finance CHRIS McDaniel. Thank you. More
Shady practices and bad extended warranty sale I brought my vehicle into the service department for a sensor replaced and after 2 months of doing so many other things to my vehicle that was operati I brought my vehicle into the service department for a sensor replaced and after 2 months of doing so many other things to my vehicle that was operational when I brought it to them, they say that my engine is shot. I told them that I wanted no out of pocket expense due to having the extended warranty and they declined stating that Chrysler stated it is not covered. I have spoken with Chrysler and they state that their is no power train on file and that they have not been contacted. The dealership is stain that I need to pick up my vehicle, with my engine in pices or I have to pay them to put it back to the way it came to them. The service manager Mark Weber said that is the way it is. More
Bought a new Jeep - quality customer service The process was efficient, and we were able to quickly come to a conclusion on model and price. I would recommend this dealership in the future. The process was efficient, and we were able to quickly come to a conclusion on model and price. I would recommend this dealership in the future. More
Great Buying Experience My wife and I had a great buying experience here. Cowboy is amazing. He made the process so easy and simple for us. He got exactly what we were lookin My wife and I had a great buying experience here. Cowboy is amazing. He made the process so easy and simple for us. He got exactly what we were looking for. Loved the overall experience - very professional and friendly. More
J Breidor Makes it Easy to Purchase a New SUV I had the pleasure of working with J Breidor in purchasing my Grand Cherokee Trailhawk. J is not your typical salesperson. He listened to what I wa I had the pleasure of working with J Breidor in purchasing my Grand Cherokee Trailhawk. J is not your typical salesperson. He listened to what I was interested in and looking for in a new SUV. We talked about the pro's and con's of all the others I had test drove and compared them to the Trailhawk. He did not "put down" the other vehicles I had looked at and compared them to the merits of the Trailhawk - options versus performance versus price. My son and I spent about 45 minutes with him on a Saturday afternoon. I called him Monday morning stating I wanted to purchase the vehicle, sent him an email stating what I was comfortable paying, we finalized the price on the phone/email and I picked up the Trailhawk on Friday. Since I had my financing already set up, it took me 5 minutes to sign the paperwork. J had the SUV detailed and ready at our agreed upon time, patiently went over all the options, how to use and had already set it up for me. He then introduced me to the service area and one of the service managers gave me her card and told me to call her cell phone if I needed anything. In short, professional salesperson in J, easy to buy from Covert and J, and everyone was customer focused. If looking for a new vehicle, check out Covert Jeep and ask for J and his sales person in training, Joe. More
J beridor is awesome and covert are lucky to have a guy like him he made our shopping for car really easy he is a very friendly and knowledgeable about the cars and he has and covert are lucky to have a guy like him he made our shopping for car really easy he is a very friendly and knowledgeable about the cars and he has an experience in the field I was so lucky to work with him and I'm going back for sure if I want to buy another car and I will definitely go back and see Jay thank you very much and you are the best thank. And also I want to thank covert because every time I go and buy a car from them they welcomed me and work with me and see what I need what fits my budget thanks again and keep up the great work you guys do More