
Covert Chrysler Dodge Jeep Ram
Austin, TX
Filter Reviews by Keyword
By Type
Showing 1,400 reviews
J made my vehicle search easy. I knew what I wanted and was willing to wait to get it. J impressed me in the fall by being the only person at any Austin-Area Chrysler dealership to I knew what I wanted and was willing to wait to get it. J impressed me in the fall by being the only person at any Austin-Area Chrysler dealership to know anything about the Hybrid Pacifica. He checked in every once in a while, and when I was in the position of trying to avoid the time waste of getting normal service on my current vehicle, he helped track down the perfect Pacifica Hybrid at a dealership in OK, negotiate a trade, and get me into my new vehicle without having to wait for a custom order. Beyond just that, J was a great communicator, easy to deal with, and didn't waste my time, earning him a loyal customer. More
Thanks, J! I contacted all of the local Jeep dealers just prior to placing an order for a new Wrangler JL and after being contacted by all of them, Covert and J I contacted all of the local Jeep dealers just prior to placing an order for a new Wrangler JL and after being contacted by all of them, Covert and J stood out as the most knowledgeable and professional of the group. We are so glad that we chose to work with J and Covert as they exceeded our expectations every step of the way. Being out of town at the time, most of our communication was originally through email but J was on it with prompt and clear responses to each of my requests. After placing the order, it was a grueling 7 week wait but J kept us informed on the progress of the build each step of the way. From order to delivery, it was the best dealership experience that we have ever had and we would work with Covert and J again in a heartbeat. More
Best dealership experience ever. We LOVE our new Wrangler! J and Covert made the whole process so easy. It’s rare to run across someone like J who ensures everything is done to perfec We LOVE our new Wrangler! J and Covert made the whole process so easy. It’s rare to run across someone like J who ensures everything is done to perfection, and who obviously cares about making buying a new car an exciting experience. Thank you. More
Amazing!!! Jacob is the person you need to see! He helped us the second we walked in the door, which was at 5 pm on a Saturday!! Not once did he makes us feel ru Jacob is the person you need to see! He helped us the second we walked in the door, which was at 5 pm on a Saturday!! Not once did he makes us feel rushed and took the time to help us make the best decision! He was amazing, friendly and extremely knowledgeable about the process!! I've never felt more at ease about buying a car! We left with our new car and an amazing experience, thanks to Jacob and Chris "the wizard"!!! They have earned out trust and business for life! Thank you so much!!!! More
2018 Jeep Grand Cherokee We drove from Okc to Austin after my husband made a deal with J over the phone on our new jeep. My husband is not an easy sell but J was extremely pa We drove from Okc to Austin after my husband made a deal with J over the phone on our new jeep. My husband is not an easy sell but J was extremely patient and went above and beyond to find the perfect unit for him. He was the most personable and professional salesman we have encountered in a very long time. We would not hesitate to drive 500 miles again to make a deal with J and Covert! More
Jesse Breidor- 2017 Durango Jesse rocks! Simply put. First let me say that I do not like the process of purchasing a car. It is quite dreadful to me. But with Jesse it was a Jesse rocks! Simply put. First let me say that I do not like the process of purchasing a car. It is quite dreadful to me. But with Jesse it was a completely different experience. Pleasurable! The service that he provides was awesome. Extremely knowledgeable. He focused on my wants/ needs instead of the sale. A year later and he still checks up on me to see how I am and how the car is. My spouse wanted to buy a particular used car and we checked to see if it was at his dealership first. Just an overall good guy. More
2017 Ram 1500 I had a wonderful experience with J at the dealership. He was so personable and truly went above and beyond for us! I would recommend him in a heartbe I had a wonderful experience with J at the dealership. He was so personable and truly went above and beyond for us! I would recommend him in a heartbeat! More
2017 Jeep Compass I just bought my first car from Edgar this week! He helped me find my dream car and made the experience so easy and enjoyable. I would definitely reco I just bought my first car from Edgar this week! He helped me find my dream car and made the experience so easy and enjoyable. I would definitely recommend buying a car at Covert. Why isn’t this guy in management?! More
Quick and Painless Purchase I was very comfortable and impressed with Edgar Cruz and the Covert dealership as a whole. I began communicating with Edgar via text before finally dr I was very comfortable and impressed with Edgar Cruz and the Covert dealership as a whole. I began communicating with Edgar via text before finally driving to Austin to make the purchase. Edgar was very attentive & knowledgeable, answering all of my questions, sending pictures and info on multiple vehicles, and was patient with me when I changed my mind about what exactly I wanted. When I got to the dealership he had a vehicle pulled up and ready for me to view. He was very personable and never pushy. I never felt bullied or tricked into anything I didn't want, by him or the finance dept. Overall, a very positive experience. I will definitely recommend and buy from Covert again! More
Jacob Parades Jacob Parades continued to stay in contact with my husband during our search for the perfect vehicle our family needed. He made sure we were getting t Jacob Parades continued to stay in contact with my husband during our search for the perfect vehicle our family needed. He made sure we were getting the vehicle we specifically requested. He gave us his personal number in case we had any questions after we left. That itself was worth a lot considering all the new updated technology in the vehicle. More