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Covert Chrysler Dodge Jeep Ram
Austin, TX
1,400 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 03, 2018
Dylan Rocks! Excellent customer service from Dylan! He is the reason we are returning customers and are now a 2-Jeep family! First Jeep purchase was a year and a Excellent customer service from Dylan! He is the reason we are returning customers and are now a 2-Jeep family! First Jeep purchase was a year and a half ago. We were so fortunate to get Dylan. He went out of his way to find the exact Jeep we wanted. We never felt pressured. He was very knowledgeable and truly cares about the customers. Just recently we decided to buy another Jeep and there was no question who we were going to call! Our needs were different for this purchase and once again Dylan got us exactly what we wanted. We are forever customers!! More
by Steve
Employees Worked With
Dylan Scott
March 03, 2018
Very simple process Very easy dealer to work with. J was very professional and made for an easy process of buying a new truck. Finance did not play any games and got us i Very easy dealer to work with. J was very professional and made for an easy process of buying a new truck. Finance did not play any games and got us in and out. They did exactly what they said they would do and did it in a timely manner. I would recommend this dealership to friends and family in the future and will give them a first shot for the next car I buy. More
by Earl Allen
Employees Worked With
J Breidor
March 02, 2018
Great Experience Edgar and Conrad made our car buying experience a great one. Edgar was very knowledgeable and also took the time to show us different makes and model Edgar and Conrad made our car buying experience a great one. Edgar was very knowledgeable and also took the time to show us different makes and model and to assure we got the perfect fit for our family. Corad worked out the deal to make sure we got the best value for our dollar. Thanks again!! I’ll be back next time I’m in the market for a new vehicle. More
by Philip
Employees Worked With
Conrad Rodriguez , Edgar Cruz
March 02, 2018
Love my new Hyundai Accent Purchasing our car at Covert Dodge Jeep Ram was a Great Car Buying experience! From the first phone call all the way thru! Edgar Cruz made the proces Purchasing our car at Covert Dodge Jeep Ram was a Great Car Buying experience! From the first phone call all the way thru! Edgar Cruz made the process smooth. I got a great deal on my car and it the price was negotiated to something affordable to us. There was no long wait and I felt my time was valued. I would definately reccomend this dealership and Edgar Thanks Carly G More
by New Car
Employees Worked With
Edgar Cruz
March 01, 2018
Jeep Wrangler Edgar was very helpful and showed me how to use all the functionalities of the car. Extremely friendly and gave great pointers as I am a new member of Edgar was very helpful and showed me how to use all the functionalities of the car. Extremely friendly and gave great pointers as I am a new member of the Jeep family and also new to the car buying experience. He made it quick and easy! I highly recommend Edgar More
by Jffrance
Employees Worked With
Edgar Cruz
March 01, 2018
Poor customer service! I took my car in to have my steering wheel replaced two weeks ago. Larry said the steering wheel had to be ordered and he would call me when the part I took my car in to have my steering wheel replaced two weeks ago. Larry said the steering wheel had to be ordered and he would call me when the part arrived. He never called. I called and spoke to Tim and he couldn't find the order so he said he would talk to Larry about my request. He said he would call me back "in a few minutes " but he never called me back. This was my first visit to this dealership Also, this part is covered under warranty. More
by Bea
Employees Worked With
Larry Mitschke
February 28, 2018
Great experience!! We purchased a vehicle from Covert yesterday and were blown away by our positive experience. We were not pressured by any staff while at this dealersh We purchased a vehicle from Covert yesterday and were blown away by our positive experience. We were not pressured by any staff while at this dealership. We ended up purchasing a vehicle and getting the maximum amount on our trade in. Our salesman Edgar Cruz was a pleasure to work with. The pressure washer was broken and my vehicle was not detailed prior to driving off the lot. However, Edgar was nice enough to let us get our vehicle detailed else where and reimburse us. Come see Edgar if you're looking for a new vehicle. More
by Ryan
Employees Worked With
Edgar Cruz
February 27, 2018
Great sales service from Edgar I contacted the dealer late at night to inquire about a used vehicle, Edgar responded quickly, we set up an Appointment for the following day, we put I contacted the dealer late at night to inquire about a used vehicle, Edgar responded quickly, we set up an Appointment for the following day, we put together a good deal and I bought it. Fantastic experience. THANKS Edgar. More
by Paul
Employees Worked With
Edgar Cruz
February 27, 2018
We are incredible happy with Covert Chrysler Dodge Jeep Ram My husband and I are a young couple and this was the first tome we both went to buy a car independently. We are so happy with our new Ram!!!!!!! John My husband and I are a young couple and this was the first tome we both went to buy a car independently. We are so happy with our new Ram!!!!!!! John and Conrad were so wonderful and they helped us out immensely. We cannot thank them enough. John was such a sweet man and our experience was smoother than we expected. Conrad was very honest and helpful when finalizing the sale. We both recommend Covert greatly. Thank you so much!!! More
by AlinaG
Employees Worked With
Conrad Rodriguez, John Read
February 26, 2018
What just happened? My head is still spinning a bit and I'm not quite sure what happened, but all I know is that I went out for groceries and came home with a mustang. I My head is still spinning a bit and I'm not quite sure what happened, but all I know is that I went out for groceries and came home with a mustang. I can't say for sure what sort of dark magic lives within that blue stud in J's ear, but it was powerful enough to lure me onto the lot and before I knew it, I was signing on the dotted line. In all seriousness, J was great to work with. I buy a lot of cars, but few from dealers mostly because of the shady sales people. J does not fit this mould. He was very straight forward to deal with, didn't waste my time and went out of his way to make the process as easy as possible. Couldn't have asked for more, would buy from him again. More
by Graham
Employees Worked With
J Breidor
