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Covert Chrysler Dodge Jeep Ram
Austin, TX
1,400 Reviews
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July 07, 2018
"Five Reasons Why People Don't Buy From You" Back in the mid-80's, I was a national training consultant with the Zig Ziglar corporation. Zig and I provided sales training for professional sales p Back in the mid-80's, I was a national training consultant with the Zig Ziglar corporation. Zig and I provided sales training for professional sales people across our country. Often, the following would be included in the sales training presentations. "Five Reasons Why People Don't Buy From You" ... (1) No Want. (2) No Need. (3) No Money. (4) No Hurry. (5) No Trust. Which of the five reasons causes most sales transactions to never come to completion? NO TRUST. July 6, 2018, my wife and I purchased a 2018 Jeep Grand Cherokee from Covert Covert Chrysler Dodge Jeep Ram. Why did we make this $40,000 buying decision? One of the main reasons, TRUST in Edgar Cruz and Bart Gunkel. They were professional sales people in all the right ways ... but, most important, we trusted them. Build Trust = Build Sales More
by Bill Siegrist
Employees Worked With
Every professional sales team, should have a Mitchell Sowa as a co-worker., Bart Gunkel, Edgar Cruz
July 07, 2018
Wonderful guy to buy FIRST new car from! Edgar was recommended by.a few people to buy my first new car from. He did a great job locating the Jeep Grand Cherokee I was looking for and when it Edgar was recommended by.a few people to buy my first new car from. He did a great job locating the Jeep Grand Cherokee I was looking for and when it arrived at the dealership, he made sure it was in pristine condition. After signing all the paperwork, he went over all of the Jeep's bells and whistles.....even set up my iPhone to connect it with the Bluetooth so I didn't have to figure it out on my own. What really impressed me was when Edgar parked his own vehicle in the parking are to show me how my Jeep self parks.....not many people would do that unless they had total confidence in the self park assist. He was a terrific person to deal with and very friendly. As for Edgar when you go to Covert, you will not be disappointed!!! More
by Raquel
Employees Worked With
Edgar Cruz
July 04, 2018
Such a great experience with Edgar, made car buying a breeze Edgar and Covert made our experience so pleasant. We had shopped and shopped and we just walked in and told them what we wanted and what we could do Edgar and Covert made our experience so pleasant. We had shopped and shopped and we just walked in and told them what we wanted and what we could do and they made it all happen. Thanks to all of you at Covert!!!!! More
by craigjeep
Employees Worked With
Edgar Cruz
June 30, 2018
Best first car buying experience I just bought a used Jeep from Covert, and I couldn't be happier with the experience. This was my first time buying a car, and I was nervous (you hear I just bought a used Jeep from Covert, and I couldn't be happier with the experience. This was my first time buying a car, and I was nervous (you hear horror stories). I worked with Buck Ashcraft, and it was like buying a car from a friend (not a salesperson); there was no pressure, he had answers to all questions, knew all the ins and outs of the Jeeps, and gave the "good" and "bad" of every car, all while staying realistic to what can be achieved with the price/car I had in mind. I ended up with my dream car (a 2-door Jeep Wrangler), a friend, and a dealership I would recommend. More
by DrDoney
Employees Worked With
Buck Ashcraft
June 30, 2018
Easy fast and no BS Edgar listened to what I wanted done had several great options available when I arrived. He didn’t try to push me into something more than I needed an Edgar listened to what I wanted done had several great options available when I arrived. He didn’t try to push me into something more than I needed and gave me a great deal. I would highly recommend him and the Covert team!! More
by Kdc213
Employees Worked With
Edgar Cruz
June 29, 2018
Best car buying experience This is the 2nd vehicle we purchase from Edgar, and for the future ones we will be coming back to him! He really makes an effort to help and has excee This is the 2nd vehicle we purchase from Edgar, and for the future ones we will be coming back to him! He really makes an effort to help and has exceeded my expectations in customer service! He really tries to get you in the best car for your budget and liking and doesn’t pressure to get in a car that you don’t like just to make a sale. More
by butch10
Employees Worked With
Irene porras , Edgar Cruz
June 24, 2018
Used car buying experience Overall this dealership and Edgar worked hard to make me happy. I do feel that whatever l bring up to them that if it is within reason they will fix i Overall this dealership and Edgar worked hard to make me happy. I do feel that whatever l bring up to them that if it is within reason they will fix it. As we had not purchased a car in quite a few years, we were not thrilled about the task. Edgar made this an enjoyable experience by cutting out the hassles I was dreading. Thank you for doing your best to negotiate the price we wanted and going above and beyond by letting us take the vehicle home for a few days. More
by Jgonzales
Employees Worked With
Jereme, Edgar Cruz
June 22, 2018
Jeep Purchase with Buck My husband and I purchased a 2017 Jeep Grand Cherokee in November of 2017 and I would definitely recommend Buck to anyone who wants to buy a vehicle! My husband and I purchased a 2017 Jeep Grand Cherokee in November of 2017 and I would definitely recommend Buck to anyone who wants to buy a vehicle! After the test drive, Buck took the time to go over all of the features in the Jeep with me to make sure I knew how everything worked. I was very impressed with his eagerness to go above and beyond to make sure I was happy with my purchase. When we were leaving the dealership that day he said, “My service doesn’t stop here, please do not hesitate to reach out if there is anything I can do.” He followed up multiple times just thank me for my purchase and making sure I was still happy with my Jeep. Even months down the road, when I had questions he was there to help me out. He genuinely wants to make sure that his customers are happy and love their new vehicle. I truly could not have asked for better service! More
by Bertling.teresa
Employees Worked With
Buck Ashcraft
June 20, 2018
Bought 2 cars in 2 months Jacob was very helpful even though I came in at 6:30 on a Saturday after a bad experience with another dealer. I had such a great experience that I br Jacob was very helpful even though I came in at 6:30 on a Saturday after a bad experience with another dealer. I had such a great experience that I brought my mom in a month later to purchase her new Jeep Cherokee More
by KG43018
Employees Worked With
Jacob Paredes
June 19, 2018
Buck= AWESOME Buck was great and very helpful throughout the whole process. He speaks Spanish fluently which my parents appreciated greatly. Would recommend to anyo Buck was great and very helpful throughout the whole process. He speaks Spanish fluently which my parents appreciated greatly. Would recommend to anyone who is looking for new or used vehicles. More
by giles22
Employees Worked With
Buck Ashcraft
