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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,400 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,400 reviews

July 22, 2018

Impressed Beyond Words I am genuinely impressed with the level of professionalism, industry knowledge and hospitality I received at Covert. Dylan Scott was the sales profess More

by Omarrcantu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Greer, Dylan Scott
Jul 22, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Hi Omarr, thank you for sharing your five-star experience with us! We're delighted that you were impressed by the customer service that you received from our team, especially Dylan and Jeff. Congratulations on your dream truck! Please let us know if we can assist with anything else.

July 20, 2018

One week and no word A week ago I brought my car in for a recall and some other electronic issues. Before I brought the vehicle in I was told that there was little wait a More

by MichaelRobles
Customer Service
Recommend Dealer
No
Employees Worked With
Brian service advisor, Mark Weber service manager
Aug 17, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Mr. Robles, My apology for the poor communication from our team. We are struggling to keep up with the volume of work our customers need performed with the growth in Austin; however, there is no excuse for poor or no communication with a customer. I have discussed your comments with both Brian and Mark, and we will continue to work on better, consistent communication as well as scheduling our workload. Sincerely, Bill Scheid Service Director

July 19, 2018

Buck Ashcraft gave great service I bought a 2019 Ram Truck from Buck Ashcraft. I was very impressed with his knowledge of the features and the differences between the myriad packages More

by Laramie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Sutton, Buck Ashcraft
Jul 20, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Laramie, thank you so much for your great review! We are truly pleased to learn you received outstanding service from Buck. We can't wait to share your kind feedback with him. It was a pleasure working with you. We hope to see you again in the future!

July 14, 2018

Jeep JKU Sahara Edgar was very helpful and knowledgeable, without being pushy. I would certainly buy another vehicle from him. The “finance department” left a bit to More

by Gshammonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Jul 15, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for reviewing us! We will make sure to pass on this review to Edgar and let him know he did a great job helping you. If you have any additional feedback or questions, feel free to give me a call at (512) 730-3350. Thank you, Bart Gunkel General Sales Manager (512) 730-3350

July 14, 2018

Minivan Mom I am a mother of three kids ages 4 and under. I have been looking at minivans for the last year. I was looking online and there it was a Honda Odyssey More

by Thecheat2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck Ashcraft
Jul 15, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review and congrats on the new minivan! We will be sure to thank Buck for being an amazing help to you throughout your car-buying experience. Let us know if there is anything else we can help you with. We definitely look forward to your next visit!

July 13, 2018

Highly recommend Buck! Buck was super awesome! He was very thorough and worked with me until I found the right Jeep, which could be a challenge for a picky person like mysel More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck Ashcraft
Jul 13, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Hi Leah! Thank you so much for the amazing five-star review! We are so happy to hear that Buck was able to help you find the perfect Jeep. Please do not hesitate to let us know if there is anything else we can do for you. Congratulations on your Jeep and welcome to our family!

July 11, 2018

Great customer service Edgar is awesome guy easy to work with and really understandable, and had a lot of patience with me definitely recommend him to others spouse More

by 5David12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Jul 11, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for your review! We think Edgar is an awesome guy as well and he is definitely a very personable guy, you're right! We appreciate your recommendation and business and hope to see you in the future! Thanks again!

July 11, 2018

Buck your salesman jumped in when Egar was a no show and I c Buck your salesman jumped in when he could tell I was upset to find out the person who I made a 2:00 apt. Was not available. I am so happy he did. He More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in fiance. , Buck Ashcraft
Jul 11, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We also think Buck is amazing and will make sure to commend him on a job well done. If you ever need anything else, feel free to contact us. We appreciate your business and recommendation and hope to see you again.

July 10, 2018

Buck helped me get what I wanted at a fair price! I've bought quite a few cars from Covert Ford over the years. I keep going back though because of my salesperson though. This time was my first visi More

by Jim Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck Ashcraft
Jul 11, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for your review, Jim! We are so pleased to hear that you had an amazing experience with us. We will be sure to pass on your kind words to Buck for providing you with friendly, professional, and knowledgeable service. We hope to see you again!

July 10, 2018

Couldn’t be happier I’ve been looking at Jeeps for a while. We discovered Covert by a simple Ad posted online which then directed us to Buck. Upon meeting Buck he was ver More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck Ashcraft
Jul 11, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are delighted to hear Buck made your experience amazing and that you felt your visit was painless and easy. That's fantastic to hear! If you ever need anything else, don't hesitate to reach out to us at any time. Thank you!

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