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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,399 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,399 reviews

April 12, 2025

Good people At maintenance and Claudio the best at costumer service they always on Point and fast to get everything done. More

by chuyrobles95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudio Meza
Apr 14, 2025 -

Covert Chrysler Dodge Jeep Ram responded

Chuy, we're delighted to hear that Claudio and our maintenance team at Covert Chrysler Dodge Jeep RAM provided you with excellent service. Thank you for the kind words!

April 11, 2025

Chandler S was awesome to work with in sales. He may be new, but he is honest and friendly and was always willing to put in the work to find us the perfect truck. Never felt pressured or anything More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan D Chandler S
Apr 14, 2025 -

Covert Chrysler Dodge Jeep Ram responded

Ryan, it's fantastic to hear that Chandler and Ryan D made your experience at Covert Chrysler Dodge Jeep RAM so positive. We're glad they could help you find the perfect truck without any pressure. Thanks for choosing us!

March 27, 2025

Patricia is the best advisor I have had in a long while! She is one of the main reasons we keep bringing our Jeep back to Covert. 🙂 More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Gunkel, Patricia Malmgren
Mar 28, 2025 -

Covert Chrysler Dodge Jeep Ram responded

Doug, we're delighted to hear that Patricia has been such a standout advisor for you at Covert Chrysler Dodge Jeep RAM. Thank you for your continued trust in us!

February 18, 2025

RUN! ! We bought a CPO 2021 Jeep from these guys and have had nothing but problems since meeting the finance department, despite being a cash customer. More

by elementaltoad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennise Camacho
Mar 26, 2025 -

Covert Chrysler Dodge Jeep Ram responded

It's disheartening to hear about your experience, and I apologize for the frustration you've encountered. We strive to provide transparent and reliable service, so it's concerning that this wasn't reflected during your visit. Please reach out directly as we would like to address these issues with you personally and ensure a resolution is found. Thank you, Bart Gunkel - General Manager - 512-730-3300

January 12, 2025

Exceptional service and professionalism. Quality work and done right the first. Clean and friendly atmosphere. More

by Monie Ulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bickel
Jan 13, 2025 -

Covert Chrysler Dodge Jeep Ram responded

Monie, thank you for highlighting the exceptional service and professionalism at Covert Chrysler Dodge Jeep RAM! We're delighted to know you enjoyed your experience with us.

November 26, 2024

Kudos to Tony for excellent communication skills and professionalism. He was very detailed in what the service consisted of and gave a timeline of when the truck would be ready. More

by funnies.infix.05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bickel
Nov 26, 2024 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for recognizing Tony's excellent communication and professionalism at Covert Chrysler Dodge Jeep RAM. We're glad to hear he provided detailed information and a clear timeline for your service. We appreciate your feedback!

October 31, 2024

Very helpful sales man Jose Velasco who attended me did his best to get me approved and no only that his team I the finance department get me the best interest rate that I could get for being a 3rd time bu More

by Htiu80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mina, Jim Thomas
Nov 01, 2024 -

Covert Chrysler Dodge Jeep Ram responded

We're delighted to hear that Jose and our finance team at Covert Chrysler Dodge Jeep RAM provided you with excellent service and a great interest rate. Thank you for being a loyal customer, we look forward to seeing you again!

October 26, 2024

This dealership worked hard to earn my trust and respect, and my trust is well deserved. Their customer representative, Kyle, was very persistent in understanding my repair needs and working with the techni More

by John T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Campbell
Oct 28, 2024 -

Covert Chrysler Dodge Jeep Ram responded

John, it's fantastic to hear that Kyle and the Covert Chrysler Dodge Jeep RAM team earned your trust with their dedication and transparency. We appreciate your kind words and look forward to serving you for many years ahead!

October 19, 2024

My experience with dealership was great I give it an outstanding 10! My helper was iPatricia L Malmgren my service help was @Covert Chrysler Dodge Jeep RAM. I will gladly leave a review about my rece More

by Paulalcleto22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Malmgren
Oct 21, 2024 -

Covert Chrysler Dodge Jeep Ram responded

We're delighted to hear about your outstanding experience with Patricia and the team at Covert Chrysler Dodge Jeep RAM, Paula! Your feedback means a lot, and we're thrilled that you received awesome service. Thank you for taking the time to share your positive experience!

October 08, 2024

I would be happy to leave a positive review, but I am unable to do so at this time. I have been in communication with this dealer for some time regarding the cancellation of the warranties that were incl More

by Carlos Carrero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bernardo Vasques
Oct 08, 2024 -

Covert Chrysler Dodge Jeep Ram responded

Carlos, I'm sorry to hear about the difficulties you're experiencing with canceling your warranties. This isn't the level of service we aim for, and I apologize for any miscommunication or delay in response. I'd like to step in and assist you right away. I will take a look for your information, but in the event I cannot reach you, I've listed my number below. Thank you, Bart Gunkel - General Manager - 512-730-3300

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