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Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

Austin, TX

4.2
93 Reviews
Call Service Center (512) 900-6192

93 Reviews of Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

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April 04, 2025

Great service from the sales team all the way through service, Best staff around. I have bought several cars specifically because the service is so much better at this dealer than any other I have foun More

by lgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Legate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the incredible feedback! We're honored to hear that the team at Covert CDJR Bee Cave continues to earn your trust—from sales all the way through service. It means a lot to know that our commitment to customer care has brought you back time and time again, even across multiple purchases. We truly appreciate your loyalty and kind words. It’s guests like you that make what we do so rewarding. We look forward to continuing to provide the best experience possible, no matter what you drive! Best regards, Covert CDJR Bee Cave Team

March 23, 2025

Beth Kavanaugh, my Service Advisor, and everyone I had an interaction with, were and are always exceptional! Their Service Excellence in diagnosing and rectifying all issues, combined with their Customer More

by susie1782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Kavanaugh
Report | Print
Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the thoughtful review, Susan! We’re thrilled to hear that Beth Kavanaugh and the entire team at Covert CDJR Bee Cave delivered exceptional service once again. Beth truly goes above and beyond, and we’re lucky to have her leading the way when it comes to both technical expertise and outstanding customer care. We appreciate your continued trust and support—thank you for being part of the Covert family! 🚗🙌💫

March 09, 2025

Great overall service experience. Fixed all the problems the first time! Very professional service staff. More

by drbarbee0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth in Service. Would give her 5 stars.
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Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

We’re thrilled to hear that your service experience at Covert CDJR Bee Cave was smooth and professional—and even better that everything was fixed right the first time! That’s exactly the kind of experience we aim to deliver every visit. We appreciate your trust and look forward to serving you again down the road! 🔧🚗🙌

March 08, 2025

Beth is responsive and always pleasant. Easy to work with and diligent in getting answers to our service questions. More

by Sammyfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth is a 5 star
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Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the kind words, Sammy! We’re so glad to hear that Beth continues to provide such a responsive and positive experience. She’s a key part of what makes Covert CDJR Bee Cave special, and we’re lucky to have her taking such great care of our customers. We appreciate your trust and look forward to helping you again soon! 🚗🔧🙌

March 05, 2025

Second poor service experience with this organization. Seems DEI is a priority at this organization. More

by flyfishing76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Cavanaugh
Report | Print
Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We're sorry to hear that your experience did not meet expectations.

February 25, 2025

Beth at the service desk was very helpful and made the process of having my car service easy. More

by mendoza97isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
Report | Print
Feb 26, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience! We're so glad to hear that Beth made your service visit smooth and hassle-free. Our team at Covert CDJR Bee Cave is committed to providing excellent customer care, and we appreciate your kind words. We look forward to assisting you again in the future!

February 22, 2025

Horrible. They returned my car worse than what it was when I took it there for service. More

by cheri.texassouthernhospitality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Ishak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric-service
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Mar 04, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

We're sorry to hear about your experience. That’s certainly not the outcome anyone would want when bringing in their vehicle for service. We appreciate your feedback and hope you’re able to get everything resolved to your satisfaction.

February 18, 2025

Very much appreciate the service work and explanation of service provided. Everyone was very helpful. More

by janinelyckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Beth
Report | Print
Feb 21, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you! We’re so glad to hear that you appreciated the service work and the detailed explanations from our team at Covert CDJR Bee Cave. Providing clear communication and helpful service is what we strive for, and we’re happy we could deliver that for you. We truly appreciate your feedback and your trust in us. If you ever need anything, we’re always here to help. Safe travels! 🚗🔧

January 30, 2025

Chris Monroe, my service advisor, was very helpful. Met with me right away when I arrived, confirmed the services I was looking for, kept me updated on the progress, and finalized the payment and final More

by Joe C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Monroe
Report | Print
Feb 12, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We're thrilled to hear that Chris Monroe provided you with helpful and efficient service at Covert CDJR Bee Cave. Keeping our customers informed and ensuring a smooth experience is always our goal. We appreciate your trust and look forward to assisting you again in the future! 🚗🔧

January 24, 2025

Went in for a service and left with a new car! I loved the service and sales experience I had. More

by jrivas9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Puerto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Wow! We love hearing stories like this! We're so glad that your visit for service turned into an exciting new car experience. At Covert CDJR Bee Cave, we’re all about making every visit—whether for service or sales—a seamless and enjoyable experience. Thank you for choosing us, and congratulations on your new ride! If you ever need anything, we’re always here to help. Enjoy your new vehicle!

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