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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

4.3
148 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 148 reviews

September 05, 2024

An overall perfect experience. Great inventory, a friendly, helpful and knowledgable staff that took the pain out of purchasing a car! More

by MACSHACK2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Washington, finance 5 stara
Sep 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a perfect experience at Covert CDJR Bee Cave. It’s wonderful to know that our inventory, along with our friendly, helpful, and knowledgeable staff, made the car-buying process smooth and enjoyable for you. Your satisfaction is our top priority, and we’re here to make every visit exceptional. If you need any further assistance or have more questions, please don’t hesitate to reach out. We look forward to seeing you again!

September 04, 2024

He was very helpful and kind. Answered all of my questions and was patient. New the differences of all jeep types. Went through all the controls. More

by bibianomilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive review! We’re delighted to hear that Bryan provided helpful and kind service at Covert CDJR Bee Cave. It’s great to know that he answered all your questions, was patient, and thoroughly explained the differences between the Jeep types and their controls. Your satisfaction is our priority, and we’re glad Bryan could make your experience a positive one. If you have any more questions or need further assistance, please feel free to reach out. We look forward to seeing you again!

September 04, 2024

Everyone at the dealership was very attentive to what my husband and I was asking for. Very professional service. More

by smithryan473
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teo Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Ryan, Thank you for your wonderful review! We’re pleased to hear that everyone at Covert CDJR Bee Cave was attentive to your needs and provided professional service. It’s our goal to ensure that every customer receives the attention and care they deserve. If you or your husband have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

September 03, 2024

Dealership and inventory was good, the only not so good part was the salesperson. He in my opinion didn’t worked with us as I would have liked it. More

by JCARDIEL73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Flores
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback. While we’re glad to hear you were satisfied with the dealership and our inventory, we’re sorry to learn that your experience with the salesperson didn’t meet your expectations. We strive to provide excellent service to all our customers, and it’s disappointing that we missed the mark in this instance. We appreciate your input and will use it to improve our service. If you’d like to discuss this further or if there’s anything we can do to assist you, please feel free to reach out.

September 03, 2024

Amazing experience, Jaime did a great job. Thank you and we have found our new CJDR family. More

by daviddmorin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Behl
Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

David, Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with Jaime at Covert CDJR Bee Cave. It’s fantastic to know that you feel like part of our CJDR family now. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We look forward to seeing you again and continuing to provide excellent service!

September 03, 2024

Everyone was very friendly. The dealership was very clean and professional. The salesman was very professional and polite. Financial department was very easy and understanding. More

by RUSTYHIGDON
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Rusty, Thank you for your wonderful review! We're thrilled to hear that your experience at Covert CDJR Bee Cave was positive. It’s great to know that our team’s friendliness, professionalism, and the cleanliness of our dealership made a good impression on you. We’re also pleased that you found the finance department easy and understanding. Your feedback means a lot to us, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

September 03, 2024

service was top notch and quick. Beth was on it and very polite. Will recommend to friends in need. More

by fish0065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your wonderful review! We’re delighted to hear that you had a top-notch and quick service experience at Covert CDJR Bee Cave. Beth is indeed a valuable member of our team, and we’re thrilled to know that her politeness and efficiency made a positive impression on you. We appreciate your recommendation and look forward to assisting your friends and family. If you need anything else, please feel free to reach out. Thanks again for choosing us!

September 02, 2024

cancelled my order without my knowledge and did nothing about it. prices very high for work no willingness to work on price More

by bradwdear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guayo Guimbarda
Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Brad, Thank you for sharing your feedback. We’re sorry to hear about your concerns, but we don’t have any record of an order being placed with us. It’s possible there may be some confusion with another dealership. We take customer service seriously and aim to provide transparent and fair pricing. If you’d like to discuss this further or if there's anything else we can assist you with, please reach out directly so we can address any issues you might have.

September 02, 2024

Amazing customer service. I’ll be back for my next Jeep once I pass this one to one of the kids. More

by BRANDON@DRIPPINDREAMS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Puerto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Brandon, Thank you for your great review! We’re thrilled to hear that you had an amazing experience with us at Covert CDJR Bee Cave. We look forward to assisting you with your next Jeep purchase when the time comes. If you need anything in the meantime, feel free to reach out. Safe travels with your current vehicle!

September 01, 2024

All the Service members were great. Cost was excessive, however Beth tried to lower it More

by tadjad1989
Recommend Dealer
Yes
Employees Worked With
Beth
Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We're pleased to hear that you had a positive experience with our service team at Covert CDJR Bee Cave. We understand that cost is a significant factor, and we’re glad Beth did her best to help with it. We appreciate your input and hope to continue providing you with excellent service in the future.

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