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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
148 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 148 reviews

September 16, 2024

Great work. Did what they promised and work was as expected. U recommended them for sure More

by jc-peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Behl
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Sep 16, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the positive review! We’re thrilled to hear that the team at Covert CDJR Bee Cave met your expectations and delivered on their promises. Your recommendation means a lot to us. If you need any further assistance or have any questions in the future, please feel free to reach out. We look forward to serving you again!

September 16, 2024

Dealership as a good selection of vehicles and had one with most of the features I wanted. Better selection than a lot of local Dodge dealers I have dealt with in past. Some added fees to the initial purc More

by shane.smeins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Shane, Thank you for your feedback and for choosing Covert CDJR Bee Cave! We’re glad to hear you found a vehicle with most of the features you wanted and appreciate your patience regarding the added fees. I’m pleased to let you know that your $50 Amazon gift card for coming in to test drive a vehicle has been approved for distribution today. If you have any other questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!

September 15, 2024

I received an email saying that this dealership has worked with me to resolve my concerns. Lies! I didn’t get the two free oil change. The salesman promised me. I was overcharged for the vehicle. I was More

by mrmichaellarkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Michael, Thank you for sharing your concerns. We're sorry to hear about your experience and understand your frustration regarding the promises made and the financial aspects of your purchase. It’s important to us that our customers feel informed and satisfied with their decisions. We take your feedback seriously and would appreciate the opportunity to discuss these issues further. Please feel free to reach out directly so we can work towards a resolution. Thank you for bringing this to our attention.

September 13, 2024

I had a great experience working with Noah at Bee Cave. They were kind and professional, and I love my used vehicle. More

by aldonegan5
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience working with Noah at Covert CDJR Bee Cave. It’s fantastic to know that you’re happy with your used vehicle and that our team provided you with kind and professional service. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new ride!

September 12, 2024

Not good service the people not fix it the cars Damage not trust on this guys More

by hernandezjulio19833
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We’re sorry to hear about your experience, but we don’t have a record of working with a customer by your name. It’s possible there may be some confusion with another dealership. If you believe this feedback is intended for us, please reach out directly so we can address your concerns. We strive to provide excellent service and would like the opportunity to resolve any issues you might have.

September 12, 2024

Lifetime warranty transmission replacement took longer than expected. Three days to diagnose, 4 weeks to obtain new transmission, three weeks to install. Engine overheated when attempting to pick up vehi More

by mphellrung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Sep 13, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience. I’m sorry to hear about the extended timeframe for your transmission replacement and the additional issues with your vehicle. We understand how frustrating such delays can be and appreciate your patience throughout the process. While it’s good to know the warranty was honored and everything is working now, we will use your feedback to improve our efficiency and communication. If you have any further concerns or need assistance, please feel free to reach out.

September 11, 2024

The dealership has very friendly and helpful employees who will go out of their way to make sure you leave happy!! More

by ERINMMCQUITTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Legate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Erin, Thank you for your wonderful review! We’re thrilled to hear that our team at Covert CDJR Bee Cave went out of their way to ensure you had a great experience. Our goal is always to provide friendly, helpful service and make sure you leave with a smile. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to seeing you again soon!

September 11, 2024

Guayo went above and beyond to ensure I had everything I wanted and needed. Looking to swap out by October 31 More

by ms.s_young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guayo Guimbarda
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Sep 11, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive feedback! We’re delighted to hear that Guayo at Covert CDJR Bee Cave went above and beyond to meet your needs. We’re here to help with your vehicle swap by October 31, so just let us know how we can assist in making the process smooth and enjoyable. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again soon!

September 11, 2024

Very competent and expert technicians and service department. Communications were sketchy at times. Responses to voicemails were unpredictable. More

by tdguckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with the Service Dept
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Sep 12, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback and for recognizing the expertise of our technicians and service department at Covert CDJR Bee Cave. We’re glad to hear you were satisfied with the quality of the service. However, we apologize for the inconsistencies in communication and response times. We’re actively working to improve this aspect of our service to ensure a smoother experience for all our customers. Your feedback is invaluable, and we appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out directly.

September 10, 2024

Every one was great, I came from East Texas five hours away and it was worth the trip. More

by kimmbo814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for making the long trip from East Texas to visit us at Covert CDJR Bee Cave! We’re thrilled to hear that your experience was worth the journey and that everyone here provided you with great service. If you need anything else or have any more questions in the future, we’re always here to help. Safe travels, and we look forward to seeing you again!

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