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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
167 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 167 reviews

August 20, 2024

Very good Very good Very good Very good Very good Very good Very good Very good More

by Fredbrilmanre
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Recommend Dealer
Yes
Employees Worked With
Jaxcen
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Aug 21, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Fred, Thank you for the enthusiastic feedback! We’re delighted to hear that you had a very good experience at Covert CDJR Bee Cave. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

August 20, 2024

Super easy and pleasant experience and I appreciate all they did for us with finding a car for my daughter. More

by STEPHCARBY
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis johnson
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Aug 21, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that you had a super easy and pleasant experience at Covert CDJR Bee Cave. It was our pleasure to help find the perfect car for your daughter. If you need any further assistance or have any more questions, don’t hesitate to reach out. We look forward to assisting you again in the future!

August 19, 2024

Amy, my service advisor was friendly and honest. She kept me posted throughout the visit. More

by AMYEVILEYE
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Recommend Dealer
Yes
Employees Worked With
Amy Shamblott
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Aug 20, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your experience! We’re pleased to hear that Amy, your service advisor, provided you with friendly and honest service while keeping you informed throughout your visit. At Covert CDJR Bee Cave, we strive to ensure every customer receives the best care possible. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again!

August 19, 2024

Corey provided us with exceptional service. He was courteous and made the purchasing experience smooth. I would recommend him to anyone searching for a new vehicle. More

by wramirez7527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Ford
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Aug 20, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your wonderful review! We’re thrilled to hear that Corey provided you with exceptional service and made your purchasing experience smooth. At Covert CDJR Bee Cave, we’re dedicated to offering top-notch service, and it's great to know Corey made such a positive impression. We truly appreciate your recommendation and look forward to assisting you with any future vehicle needs!

August 18, 2024

I called this dealership and they quickly got me appointment, did diagnostics, did servicing and did follow up under a warranty repair. They were diligent getting my issue resolved with all the issu More

by Armando G
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Recommend Dealer
Yes
Employees Worked With
Diego Moreno
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Aug 19, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Armando, Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Covert CDJR Bee Cave was so positive. It’s great to know that Diego provided excellent communication and professionalism throughout the process. We’re glad we could resolve your issue efficiently and handle your vehicle’s maintenance to your satisfaction. If you need anything further or have any more questions, please don’t hesitate to reach out. Thank you for choosing Covert CDJR Bee Cave!

August 17, 2024

Diego was great in getting me an appointment and had vehicle ready when promised. Video of service was appreciated too More

by mtdewrph
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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Aug 19, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback! We’re pleased to hear that Diego at Covert CDJR Bee Cave provided excellent service by getting you an appointment and having your vehicle ready as promised. We’re also glad you appreciated the service video; we aim to keep our customers well-informed throughout the process. If you need any further assistance or have additional questions, please feel free to reach out. Thanks again for choosing Covert CDJR Bee Cave!

August 17, 2024

The service department bay was hard to locate. Once I finally pulled my truck in, I sat in the car for about 5 minutes before anyone came out. I was a bit confused as I didn't see anyone at first More

by ogodinez1tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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Aug 19, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. I’m glad to hear that once you were checked in, the service process at Covert CDJR Bee Cave went smoothly and that you found the waiting area pleasant and clean. I apologize for any confusion and the delay in initial assistance. We appreciate your comments and will use them to improve our service process. If you have any further concerns or need additional assistance, please don’t hesitate to reach out. Thank you for choosing Covert CDJR Bee Cave!

August 16, 2024

Every one was nice but the sales people didn’t follow through and we had to go back multiple times and finally get kind of obnoxious to get everything fixed. I really don’t like being that type of custo More

by BOWILLYARD
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Noah, Sarah
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Aug 19, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

I’m sorry to hear about the difficulties you faced with our sales team. It’s unfortunate that follow-through was lacking and that you felt the need to escalate the situation to get the necessary issues resolved. We strive to provide a seamless and respectful experience for all our customers, and it’s clear we did not meet those standards in your case. Your feedback is important, and we will use it to address these concerns and improve our processes. If you’d like to discuss this further or have any additional comments, please feel free to reach out. Thank you for bringing this to our attention.

August 16, 2024

I went for a recall update for my Dodge Ram. The person who greeted me was courteous and got my truck in line for the update right away. Waiting was comfortable and quiet. Repairs were done More

by carolkfreeman
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
unknown
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Aug 16, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Carol, Thank you for sharing your experience! We’re delighted to hear that Beth provided courteous service and that your Dodge Ram’s recall update was handled efficiently at Covert CDJR Bee Cave. It’s great to know that you found the waiting area comfortable and that the repairs were completed swiftly. We appreciate your feedback and look forward to assisting you with any future needs!

August 16, 2024

Fast and efficient service best customer service ever, friendly and very professional in all aspect More

by johnnyarroyo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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Aug 16, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Johnny, Thank you so much for your kind words! We’re thrilled to hear that you experienced fast, efficient, and professional service at Covert CDJR Bee Cave. Our team strives to deliver the best customer service, and it’s great to know that their efforts made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

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