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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
159 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 159 reviews

August 30, 2024

Service team went WAY out of their way to make sure my issue was handled well! It was a tough one, but they really came through, especially Braeden Litchfield. I will always take my '21 Wrangler back for More

by smatt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Litchfield
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your fantastic review! We’re delighted to hear that our service team at Covert CDJR Bee Cave went above and beyond to handle your issue, especially Braeden Litchfield. It’s great to know that you’re so pleased with our service that you’ll continue to bring your '21 Wrangler to us for all your needs. We appreciate your trust and look forward to serving you again!

August 29, 2024

Didn’t properly rotate my tires and they don’t stock simple parts in the service department and wanted me to come back the next week when the valve stem came in. Went to Firestone that day and got it r More

by JDSCHMIDT74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can’t remember, wasn’t impressed
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We’re sorry to hear about your recent experience and the inconvenience it caused. We strive to ensure all service needs are met promptly and efficiently, and it seems we fell short in your case. Your input is valuable, and we will use it to improve our service. If there’s anything else we can assist with, please let us know.

August 29, 2024

Great experience with staff and very convenient since I live right across the way from it More

by tamurey8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Aug 30, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your great feedback! We’re thrilled to hear that you had a wonderful experience with our staff at Covert CDJR Bee Cave and that our convenient location worked well for you. If you need any further assistance or have any questions, feel free to reach out. We’re here to help and look forward to seeing you again!

August 29, 2024

I had a wonderful experience. Thank you to everyone who went the extra mile for me. More

by TAITER_TAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth, Eric
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Aug 30, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We’re delighted to hear that you had a wonderful experience at Covert CDJR Bee Cave. It’s great to know that our team went the extra mile to ensure your satisfaction. If you need any further assistance or have any more questions, don’t hesitate to reach out. We look forward to serving you again in the future!

August 28, 2024

Bad communication. They will not call back or answer text. I had to go stand in their service center to get answers. More

by brianchaffe142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valarie Wheeler
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Aug 28, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Brian, I’m sorry to hear about your recent experience. We strive to provide prompt and effective communication, and it’s clear we missed the mark this time. Your feedback is important, and we will address this issue with our team to improve our response times and customer service. If you’d like to discuss this further or need assistance, please feel free to contact us directly. Thank you for bringing this to our attention.

August 28, 2024

Service was excellent I was keep informed of the action being taken on my csr More

by lhulan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradenlitchfield
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Aug 28, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive feedback! We're glad to hear that you had an excellent service experience at Covert CDJR Bee Cave and that you were kept informed throughout the process. Keeping you updated is a key part of our commitment to providing great service, and it’s wonderful to know we met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!

August 28, 2024

Dealer ship did a good job make sure everything was good to go and working well. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Tyler, Corey, Diego, Marcus.
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Aug 28, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Daniel, Thank you for your feedback! We’re pleased to hear that our team at Covert CDJR Bee Cave ensured everything was in excellent working order for you. Providing top-notch service and making sure everything is good to go is a priority for us. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again in the future!

August 28, 2024

Overall an acceptable experience for a car dealership. Too pushy on warranties, took too long for them to listen to me when I said I wasn't paying for random extra crap. But, we made a good deal all the w More

by JDIACOGIANNIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gueyo
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Aug 28, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback with us. We're glad to hear that you found the overall experience at Covert CDJR Bee Cave acceptable and that Gueyo made a positive impression. We apologize for any discomfort you felt regarding the warranty and additional options—your feedback is invaluable, and we will use it to improve our approach. If you have any further concerns or need assistance, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

August 28, 2024

Amazing welcoming experience every visit, they love dogs and always have the best snacks and cold water. Smiles go a long way at covert ⚡ More

by brad.feltner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay,Chelsea, Ryan F.
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Aug 28, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Brad, Thank you so much for the fantastic review! We’re thrilled to hear that you enjoy the welcoming atmosphere at Covert CDJR Bee Cave. It’s great to know that our love for dogs and our little touches like snacks and cold water make your visits even better. We believe that a smile and a friendly environment can make all the difference, and we’re delighted that it shows in your experiences with us. We look forward to welcoming you and your furry friends back soon!

August 28, 2024

Jamie and Irene took great care of me! Great people to do business with! Will buy again! More

by JEREMYCHRISTOPHER84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie/Irene
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Aug 28, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Jeremy, Thank you for your wonderful review! We're thrilled to hear that Jamie and Irene provided you with excellent service at Covert CDJR Bee Cave. It's fantastic to know that you enjoyed working with them and that you're considering buying from us again. We look forward to the opportunity to assist you in the future. If you need anything or have any questions, please don’t hesitate to reach out. Thanks again for your support!

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