Covert Cadillac

Besides the Cadillac CTS being a terrific ride loaded with 'bells and whistles', what ultimately helped us decide to go with Covert Cadillac instead of another dealer was 1) the incredible personal servi with 'bells and whistles', what ultimately helped us decide to go with Covert Cadillac instead of another dealer was 1) the incredible personal service; and 2) the great service plan that comes with the car. From the first time we entered the Covert Cadillac dealership until today when we drove away with our new Cadillac CTS, we were treated to an amazing, relaxing, car buying experience. Our car search took us to several different dealerships. The Covert Cadillac employees were genuinely warm and friendly and never subjected us to the "hard sell" or frustrating negotiations usually associated with purchasing a new car. They patiently answered all of our questions both by phone and in person and literally held our hands as we walked through our first Cadillac lease. The salesman, Joe, and the finance guy, Armand, were very professional and knowledgeable. Chad, the very patient technician, sat with us until we learned how to use all the cool stuff in our new car. The process was smooth and hassle-free. In addition to the wonderful treatment we received during our purchase process, Covert Cadillac seems to have an orderly, customer friendly process in place for servicing their cars. We were assigned a specific service advisor and a customer service manager who would be our 'go to' people should we ever need future service. We were assured that if we ever needed to drop our car for service, we would be given a loaner Cadillac. So, if you are considering a Cadillac CTS, I urge you to test drive one. It is one 'sweet' ride. If you want a dealership that will deal honestly and respectfully with you, go to Covert Cadillac. Also, ask for Joe-he's a great guy! More

First time to buy a car "on my own" . I never once was concerned I wasn't getting the best deal available. Joe and dealership handled all the issues with my leased Ford so I didn't have to fool once was concerned I wasn't getting the best deal available. Joe and dealership handled all the issues with my leased Ford so I didn't have to fool with that. In fact probably saved me $1000 if I had had to deal with the lease vehicle . great experience and glad I walked into that dealership. More

Joe did an excellent job at helping me find the right car and making sure that it was within my range. The whole staff was friendly and helpful. and making sure that it was within my range. The whole staff was friendly and helpful. More

In the search for a new car we visited a number of different dealerships in the Austin area but kept coming back to Covert Cadillac. The sales representative that we dealt with (Joe Joseph) was excell different dealerships in the Austin area but kept coming back to Covert Cadillac. The sales representative that we dealt with (Joe Joseph) was excellent and he helped us explore a number of options. We had the opportunity to take the car for an extended test period which really helped us to get accustomed to the car and be happy with our decision. The finance side (Mike & Jerry) was also made very easy for us and we never felt that we were put under pressure. Also the CTE's (Jeff & Chad) that helped with delivery were very knowledgeable. All in all we are extremely happy with our decision and highly recommend Covert Cadillac. More

I have never been treated so well by an auto dealer. Everyone there seemed eager to help with my purchase and in the after sale care. I am glad I bought a Cadillac. Thank you Covert Cadillac and Joe Jo Everyone there seemed eager to help with my purchase and in the after sale care. I am glad I bought a Cadillac. Thank you Covert Cadillac and Joe Joseph!! More

This is the second vehicle I have purchased from Joe. Car buying is typically stressful, but Joe approaches/handles the car buying experience in a way that make me, (the buyer) feel comfortable and confi Car buying is typically stressful, but Joe approaches/handles the car buying experience in a way that make me, (the buyer) feel comfortable and confident. Being in sales myself, I can tell when someone is ACTUALLY listening to my wants and concerns. In my dealings with Joe, he has done a great job in understanding my wants/concerns and has provided my viable options that I'm happy with. I have left the dealership both times happy and will continue to deal with Joe where ever he is for my automobile needs. Good salesman are hard to come by no matter what industry you are in, Joe is a rare find and it would serve Covert to employ more people like him. More

I was needing to replace a 2014 jeep wrangler with negative equity for a more comfortable and economical vehicle. Cathy and Corey worked to get us into a vehicle that met our request and needs. We pur negative equity for a more comfortable and economical vehicle. Cathy and Corey worked to get us into a vehicle that met our request and needs. We purchased a terrain, which is affordable, gas efficient, comfortable and worked with the bank! More

I've always wanted a Cadillac but life never afforded me the opportunity between kids, work and finances. Finally, the day came for me to make a call to see if I could swing getting a new ATS. We drove me the opportunity between kids, work and finances. Finally, the day came for me to make a call to see if I could swing getting a new ATS. We drove one on vacation and fell in love with everything about the car. On a Thursday morning I called and got Joe Josephs, told him about my dream, gave him my wants and wishes and he called me in the afternoon with a deal. For the most part I got everything I wanted (with the exception of heated seats which aren't too popular in Texas) and some things I didn't ask for, they took my Hyundai and got me a payment that works...so on Friday I picked up my dream car. I couldn't be happier with the car, the experience, the sales staff, the dealership. I believe that I'll be a Cadillac owner from now on. The Covert famly Rocks! More

I was considered for a base ATS by this other dealership but Covert was able to put me in the Best ATS. Exceeded expectation and reasonably priced. but Covert was able to put me in the Best ATS. Exceeded expectation and reasonably priced. More

This is the second SRX we've purchased from Covert. Our sales person, Roger Kress, was very responsive while not being too pushy. We returned to this dealer because of their good product and customer s Our sales person, Roger Kress, was very responsive while not being too pushy. We returned to this dealer because of their good product and customer service and general kindness, and we'd encourage others to check them out, too. You won't be disappointed. More