Covert Cadillac

Great Experience, Great Car We recently purchased an ATS from Covert Cadillac, and couldn't be please with the experience. Our salesperson, Chris Tropiano, was excellent. We did We recently purchased an ATS from Covert Cadillac, and couldn't be please with the experience. Our salesperson, Chris Tropiano, was excellent. We did not feel pressured into a sale. We looked at a few other car manufactures, but the ATS quickly rose to the top of the list. We are very pleased with car and entire purchasing process at Covert. We would definitely recommend Covert. More

2013 Cadillac SRX The overall experience was wonderful I just couldn't help thinking how easy and pleasant the transaction was. From my Salesman to the Finance Manager. The overall experience was wonderful I just couldn't help thinking how easy and pleasant the transaction was. From my Salesman to the Finance Manager. We truly left knowing we will be back to purchase our next car from Covert. Believe it or not we live in Houston Texas and didn't mind the drive to Austin Texas because of our experience. Thank you Mr. Rene padilla More

Excellent Customer Service I worked with Daniel Walsh. I had met with him a few months prior and he did some research for me on a few vehicles, but we couldn't find that right I worked with Daniel Walsh. I had met with him a few months prior and he did some research for me on a few vehicles, but we couldn't find that right deal initially. He was very professional and kept me up to speed on other used vehicles that arrived in their inventory until we found one that was close to my budget, and fit all my other needs. He picked up the vehicle for me from another lot, inspected it, and made sure he felt it was something I would like to test drive and took care of everything for me. He did not rush me during the process and we worked together until we got the financing right. He was very professional through the entire process. I will absolutely give him a shot at my business first when I am ready to purchase again. More

Got a great car and great service! I recently bought my Jag from Covert located in Austin and I live in Minnesota. Dana was great through the entire process. Car was better than represe I recently bought my Jag from Covert located in Austin and I live in Minnesota. Dana was great through the entire process. Car was better than represented! Airport pick up was really appreciated. Awesome dealership and great people. Highly recommend! More

Excellent Customer Service Many Thanks to Joe for helping us find the perfect 2013 GMC Yukon Denai that we were looking for; extremely friendly customer service, Joe and Jerry m Many Thanks to Joe for helping us find the perfect 2013 GMC Yukon Denai that we were looking for; extremely friendly customer service, Joe and Jerry made this transaction exactly what we wanted- Fast & Efficient! More

My used vehicle purchase On January 15 I was involved in an accident and totaled my vehicle. I started checking on line for a replacement and found several to my liking and in On January 15 I was involved in an accident and totaled my vehicle. I started checking on line for a replacement and found several to my liking and initiated on-line contact with the dealerships. I called the listing for a vehicle in Bastrop at a Covert Group dealer. He stated the particular vehicle was at the Cadillac Used Cars on Research in Austin. I contacted them and made arrangements to test drive the vehicle. On arrival at the dealership, I was lost as there were three new car dealerships and used cars under the Covert Grp banner. I entered one of the buildings and was greeted by Kenneth Ruiz wanting to know if he could assist me. Found out later he was just checking on other paperwork. Any way, we went to his area discussing my wants and desires. He promptly showed the vehicle I was interested in, We drove the vehicle, I loved it, my wife would love it as it was her favorite color. We got down to business and I made my offer, Kenneth said he would have to discuss it with the Sales Mgr and I thought, Okay, here goes the pressure sales pitch. Was I surprised, Eric Long, Sales Mgr, came back with a response close to what I offered. Kenneth and I discussed everything very low key and I bought the vehicle. Great service from Kenneth Ruiz and his Sales Mgr, Eric Long. Kudos to everyone. Glen Redmon, proud owner of Covert Cadillac used car. More

Customer is Number One My Cadillac purchase experience was excellent from beginning to end. Chris Tropiano is very focussed on providing exceptional customer service. Everyo My Cadillac purchase experience was excellent from beginning to end. Chris Tropiano is very focussed on providing exceptional customer service. Everyone was very professional and they earned my trust...and my future business. I would recommend Covert to anyone in search of a vehicle. And I LOVE my new car ! More

Outstanding Service Well, where do I start......the experience at Covert was absolutely lovely. We were shopping around for an ATS Sedan and honestly had no intentions of Well, where do I start......the experience at Covert was absolutely lovely. We were shopping around for an ATS Sedan and honestly had no intentions of traveling far from Harker Heights(near Killeen, lol) to find one. However, after researching the Covert website and seeing all the irresistable specials, we decided to take the trip. Upon arrival, we met with Jeff Cunningham who showed us around to several vehicles. Finally, I found one that I could drive. Every individual we worked with, was well knowledgeable and very, very hospitable. Jeff Cunningham was excellent in his service to us. We were treated like royalty. To say the least, "IT WAS WORTH THE TRIP!" and yes we purchased the car, lol. "THANK YOU COVERT!" More

Very motivated and knowledgable No matter what I am looking for I will go to Bradley Allen first. If he does not have my answer to my question he works on getting it to me fast. I No matter what I am looking for I will go to Bradley Allen first. If he does not have my answer to my question he works on getting it to me fast. I feel confident with his professionalism that I am in honest hands and with someone who is out to be far with his clients. More

Nora Chavez I was not planning to buy the SUV that day eventhough I had been shopping for a while. The staff was very professional and friendly. I particularly I was not planning to buy the SUV that day eventhough I had been shopping for a while. The staff was very professional and friendly. I particularly would like to recognize my salesman Bradley Allen who was very helpful. I spent about 2 hours there and came out with an Escalade. I would recommend Colvert and Bradley Allen to my friends and family. More