Covert Cadillac
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,021 reviews
Nothing But the Best The fact that this is now the 5th car I have purchased from this dealership in the past 10 years of which 4 of these 5 were in the last 4 years should The fact that this is now the 5th car I have purchased from this dealership in the past 10 years of which 4 of these 5 were in the last 4 years should speak volumes! I have always trusted the Covert name as the Sales staff and all other personnel are as professional and as personable as one could ask for. In this recent purchase I worked with Chris Tropiano. He and all of the other Sales professionals before him were excellent. No high pressure nonsense at this dealership. They treat you like an adult and give you the needed time to make an informed decision. I also need to give a quick shout out to Jerry for an excellent job in the finance division. He has built great relationships with many banks and made it a very easy and pain free process in securing financing my automobile. Clearly my next car for myself or my family will be back at this dealership. Also the fact that they have many manufacturers vehicles under one roof makes it about as easy a process in finding the right car as one could ask for!!!! More
Very smooth buying experience The customer service was excellent by management, sales, financing and service. They all made our buying experience very simple. We will definitely The customer service was excellent by management, sales, financing and service. They all made our buying experience very simple. We will definitely buy again from Covert Cadillac. More
Purchased a new car Cory at Covett Cadillac is one of the best professional sales people I've ever had the privilege of working with. He's very courteous, knowledgeable Cory at Covett Cadillac is one of the best professional sales people I've ever had the privilege of working with. He's very courteous, knowledgeable and love his craft. I would recommend all my friends to him. More
Great Customer Service I flew in from out of town after completing most of the deal via email and phone calls. Chris picked me up from the airport and brought me to the dea I flew in from out of town after completing most of the deal via email and phone calls. Chris picked me up from the airport and brought me to the dealership where we completed the details of the purchase. I was in and out of the dealership in just over an hour. It was a wonderful experience. More
Great people and experience. My wife and I heard an radio ad for Covert Cadillac, stopped in and met Chris Tropiano. We talked a few minutes and told him what I was thinking about My wife and I heard an radio ad for Covert Cadillac, stopped in and met Chris Tropiano. We talked a few minutes and told him what I was thinking about. Chris showed us several SRXs and we picked out a certified 2016 demo. Chris was very helpful and answered all of our questions. We were on our way home in under 2 hours including a test drive. Overall, very pleased with Chris and our experience at Covert Cadillac. Jim and Debbie R. More
Quick, Friendly, and Efficient I had been on the lookout for a specific model year of Lexus IS 250 AWD, and luckily, one popped up at Covert Cadillac, just a few miles from my home. I had been on the lookout for a specific model year of Lexus IS 250 AWD, and luckily, one popped up at Covert Cadillac, just a few miles from my home. I went in to have a look and was helped by Cory Rutherford. He was immediately familiar with the details of the vehicle and was able to answer my questions easily without pressuring me to make a decision too quickly. I took a test drive that Friday and loved the car but wanted to sleep on it. After thinking it over for the weekend, I got in touch with Cory on Monday, who gave me a few tips to make the purchase process go smoothly, such as filling out an application online ahead of time - much appreciated. A few hours later I was in the office for some paperwork and to meet with Jerry Duran regarding financing. Yet another simple, smooth part of the process. Jerry explained my options, set up auto-draft for me, and sold me a customized extended warranty. Nothing over the top, and he didn't push too hard. Just helped me pick out a few options that seemed to me to be worth the money. I was handed back over to Cory to finish up the transaction, get my temporary plate on the car, and off I went! The process, from start to finish, couldn't have been easier, and the staff couldn't have been more friendly and knowledgable. I felt no pressure to move quickly at any point in the process, and I wouldn't hesitate to return for another purchase. More
Christopher made buying my Cadillac super easy! Buying my car was actually an enjoyable experience. Christopher listened to my "must have" list and came up with the perfect car for me. Hassle free n Buying my car was actually an enjoyable experience. Christopher listened to my "must have" list and came up with the perfect car for me. Hassle free negotiating from sales and financing was a bonus. I'm impressed with the overall selection of certified used cars. I highly recommend Covert Cadillac and Christopher is an amazing representative of quality customer service. ???? More
I keep coming back I have bought (now) 4 cars from Covert Cadillac and have tried other dealershipS but not one compares to their sales and service. 3 of my cars have b I have bought (now) 4 cars from Covert Cadillac and have tried other dealershipS but not one compares to their sales and service. 3 of my cars have been sold by Johnny baker and because of his excellent service he has moved on to management and now my last truck from Daniel walsh. He was able to solve my issues and provide excellent customer service. I Highly recommend him. I can't say enough about this dealership and their people. Great place. More
Satisfaction Guaranteed I had an excellent experience with this terrific staff. They were attentive, considerate and expedient. I would strongly recommend this dealership to I had an excellent experience with this terrific staff. They were attentive, considerate and expedient. I would strongly recommend this dealership to anyone. I truly felt like one of the Covert family! More
Best experience i have ever had. This was the best dealership and people i have ever had the chance to purchase a vehicle from. My salesman was Cory Rutherford and he did all the wor This was the best dealership and people i have ever had the chance to purchase a vehicle from. My salesman was Cory Rutherford and he did all the work on finding my family the best vehicle that fit our needs. The experience was painless and the process was quick. We drove in from out of town and when we got there the deal was all but done when we walked in the door. I will definitely be buying my vehicles from them in the future. Huge thank you to Cory Rutherford and Eric Long for being so professional and making our experience so easy. More