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Covert Cadillac

Austin, TX

4.4
1,027 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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11750 Research Blvd

Austin, TX

78759

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Showing 1,027 reviews

January 22, 2022

Chris was incredibly professional, courteous, and respectful during entire car buying process. Absolutely no pressure or at all and made me feel very comfortable. I was very happy to choose Covert ov More

by gbjmurphy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vasquez
Jan 30, 2022 -

Covert Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Cadillac and we hope to see you again soon!

January 20, 2022

JD helped us now with 3 family SUVs and are very grateful and impressed with his professionalism and knowledge! Will be sending our family and friends to JD! More

by Elena.gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Thank you for choosing Covert Cadillac as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Covert Cadillac

January 20, 2022

I felt safe and I did not feel pressured with JD Jose Diaz. I kept his contact information. More

by Jinger.poth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Hello, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Covert Cadillac!

January 19, 2022

Chris was very professional and courteous. He did not apply any pressure and was respectful to us throughout the whole process. More

by JSch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

January 19, 2022

Great customer service. Assisted with my purchase. Process was smooth and speedy. I will do business with again. More

by Loblow76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 18, 2022

Thank you Jose Diaz very much for all your help and making the purchase of the car a pleasant moment. The best experience ever!! More

by Faralacu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Covert Cadillac responded

Hi, we are so pleased you enjoyed your visit to Covert Cadillac! Thank you again for leaving us this response!

January 18, 2022

I highly recommend Jose Diaz! Very professional, skilled and efficient! He made my dream car become a reality in only 3 hours! He goes above and beyond and made all my expectations fulfilled! Do not hesita More

by Annaliet2882
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vasquez
Jan 20, 2022 -

Covert Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Covert Cadillac. We're happy we could meet your expectations! We hope to see you soon!

January 18, 2022

Was a super easy process...they even delivered the vehicle for free 100 miles from their dealership. JD was great and responded fast. More

by mark.owen1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Covert Cadillac responded

Hi there, thank you so much for your positive comments about Covert Cadillac! If you have any further questions, please don't hesitate to reach out!

January 17, 2022

I beloved it was going to be an easier process than the first truck we got but my husband felt pointed at and like trying to find every negative thing they could to cancel our purchase but it worked out an More

by Fatimarodriguez714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Covert Cadillac responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 15, 2022

A very comprehensive and helpful. Helped me end up in the best car for me and went above and beyond. More

by Maggie Bryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Munoz
Jan 20, 2022 -

Covert Cadillac responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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