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Covert Cadillac

Austin, TX

4.4
1,024 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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11750 Research Blvd

Austin, TX

78759

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Showing 1,024 reviews

January 30, 2022

My wife and I purchased a used Jeep Gladiator through Chris Tropiano and had the easiest, smoothest car buying process we've ever had. We don't live near the dealership so most was done over phone or em More

by Russell.Ahrens12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vasquez
Feb 03, 2022 -

Covert Cadillac responded

Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2022

As always Covert Cadillac and Chris my sales representative did not disappoint me with there excellent customer service and friendly helpful assistance with my car buying experience. More

by Will3134
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Covert Cadillac responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

January 29, 2022

Great friendly service Answered all of our questions Great friendly service Answered all of our questions Made the purchase easy Greatest service ever More

by Jtafaoa2457
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Covert Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Covert Cadillac. We sincerely value your business and look forward to your next visit!

January 28, 2022

I had a great experience with JD and the entire staff. It was a tight-knit crew and they all worked together to get me taken care of. 10 out of 10 would recommend! More

by james.dean6str
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

January 27, 2022

Jose exhibited exceptional customer service skills throughout the process. He he contacted me on his off day. Kudos to Jose. Respectfully, AB More

by Abarrington723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Covert Cadillac. We're happy we could meet your expectations!

January 25, 2022

JD did an incredible job guiding us through the process of purchasing our new-to-us Escalade. We did not know exactly what car we wanted when we arrived at the dealership. I knew what we needed for our fam More

by Rachael Hayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vasquez
Jan 30, 2022 -

Covert Cadillac responded

Hi there, thank you so much for your positive comments about Covert Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2022

Chris was incredibly professional, courteous, and respectful during entire car buying process. Absolutely no pressure or at all and made me feel very comfortable. I was very happy to choose Covert ov More

by gbjmurphy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vasquez
Jan 30, 2022 -

Covert Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Cadillac and we hope to see you again soon!

January 22, 2022

En este concesionario el trato,y la calidad humana,es exelente muy agradecidos a José y todo su equipo de trabajo siempre lo recomendaré.. More

by Amavalle55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Covert Cadillac responded

Hola, reseñas como esta nos motivan y nos ayudan a garantizar que brindamos atención de alta calidad. Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

January 20, 2022

JD helped us now with 3 family SUVs and are very grateful and impressed with his professionalism and knowledge! Will be sending our family and friends to JD! More

by Elena.gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Thank you for choosing Covert Cadillac as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Covert Cadillac

January 20, 2022

I felt safe and I did not feel pressured with JD Jose Diaz. I kept his contact information. More

by Jinger.poth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Hello, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Covert Cadillac!

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