
Covert Cadillac
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Jason is one of the best ! Thank you Jason for going to bat for us!! We really appreciate your service. We're so happy to get the seen replaced in our ATS after it began crac Thank you Jason for going to bat for us!! We really appreciate your service. We're so happy to get the seen replaced in our ATS after it began cracking and crazing. More
Experience Jennifer is a very knowledgeable person ..always made me feel like I was part of the Covert family, treated me with excellent communication keeping m Jennifer is a very knowledgeable person ..always made me feel like I was part of the Covert family, treated me with excellent communication keeping me up to date on my car's services. More
Was not pressured The whole crew at covert Cadillac .. from Kenneth Ruiz to Cory the manager, and even Jerry the finance guy were amazing. Kenneth being the guy I was The whole crew at covert Cadillac .. from Kenneth Ruiz to Cory the manager, and even Jerry the finance guy were amazing. Kenneth being the guy I was with the whole time has a great personality and I feel genuinely wanted me to be happy. I went in there by myself(a woman) and I honestly felt I was not taken advantage of or pressured at all to purchase my car(probably cuz I have been car shopping for at least 3 months and know what I want). I got what I want with an amazing deal I feel like. Will be recommending to all my friends and family.. worth the drive from San Antonio. More
thorough, quick I found Mr. Walsh and Mr Duran very efficient, friendly, thorough, helpful, and professional at all, times. They listened to me and were able to acco I found Mr. Walsh and Mr Duran very efficient, friendly, thorough, helpful, and professional at all, times. They listened to me and were able to accommodate my wishes. More
Awesome Buying Experience!! My wife and I began our search for a late model certified pre-owned XTS about 4 months ago. The first 90 days into our search was so aggravating that My wife and I began our search for a late model certified pre-owned XTS about 4 months ago. The first 90 days into our search was so aggravating that we gave up hope and decided to stop looking for a while. We went to numerous dealerships in the Central Texas and Houston area only to experience one disappointment after another. Can you imagine driving 3 hours to look at a vehicle and being told “It was sold this morning?” or “I was certain it had a sunroof!” One dealership actually sold the XTS we were about to purchase to another customer after we wasted an entire day test driving and completing paperwork. About a month ago my wife touched base with Daniel Walsh of Covert Cadillac. She told Daniel she was looking for a black late model pre-owned XTS with a sunroof. Daniel let her know up front that he did not have any XTS’s with sunroofs at that time but he would definitely find something for her. This past Monday we got a call from Daniel letting us know he had located her dream car. We drove to Austin from the Killeen area Tuesday evening and we were headed home within a couple of hours with her vehicle. I can honestly say that Daniel Walsh made this the best car buying experience of our life. He found a vehicle that had all the bells and whistles she was looking for; the Kona Brown leather was an added bonus. He also walked us through the entire process which included a test drive/class to show us all the features the XTS had to offer. He was very patient and made us feel comfortable throughout the entire buying process. Jerry Duran in financing was also outstanding to work with. Jerry put together an outstanding package, at a fantastic rate, with an affordable monthly payment. I’m trying to keep it short but I can’t say enough good things about the Covert team that help make my wife’s 2017 Mother’s Day the best ever!! Awesome Buying Experience!! You’ve gained a customer for life! More
No pressure First time buying a cadillac and I truly had a wonderful experience at Covert Cadillac. All my questions were answered, there was absolutely no pressu First time buying a cadillac and I truly had a wonderful experience at Covert Cadillac. All my questions were answered, there was absolutely no pressure from Chris ( sales rep) , promply adressesed and resolved some car issues and best of all! They worked with us to get the best deal possible. I will definitely go back. More
Great experience Made my used car shopping an easy and enjoyable experience. Fair pricing, honest and accommodating service from sales person and management. Will defi Made my used car shopping an easy and enjoyable experience. Fair pricing, honest and accommodating service from sales person and management. Will definitely deal with them again in the future. More
Service at this place is awesome! This is the only place to buy and service a vehicle. Staff overall is very helpful, service is prompt, if they find something that needs to be fixed, This is the only place to buy and service a vehicle. Staff overall is very helpful, service is prompt, if they find something that needs to be fixed, they discuss it thoroughly. They will get you back on the road asap. The popcorn is good. More
Thank you! I had a recent experience with Cadillac and gave a poor survey response that was actually a complete misunderstanding on MY PART. Cadillac actually d I had a recent experience with Cadillac and gave a poor survey response that was actually a complete misunderstanding on MY PART. Cadillac actually did a great job and did not deserve a bad review from me. Cadillac went over and above to help me and my survey response to the survey did not reflect the great service I was provided. Every person I have worked with at this dealership has been great. I appreciate the service and attention to detail that this dealership has provided and I appreciate the great service I have been provided. I would recommend this dealership to anyone. More
Used Car Buying Experience I live in Atlanta, GA and I use auto trader to find a use car. I had a particular model and package in mind. I found what I had been looking for at Co I live in Atlanta, GA and I use auto trader to find a use car. I had a particular model and package in mind. I found what I had been looking for at Covert Cadillac. I sent them an email and Johnny baker called me back. We discussed the automobile I was interested in at great length. There were a couple of items he needed to verify. In the meantime a customer came in asking for him. Instead of making me wait he put me in touch with Corey Rutherford. I explained to Corey that I had a 2006 XLR that I was looking to trade. I sent him some pictures and explained to him all I have had done to the car. Without even having to drive it all the way to TX he made me an offer. In other words he took me at my word. That tells me something right there. Handshake is his bond. He then had me fill out a credit app and within a short time Gary Fitzpatrick called to give details and the terms. Again no pressure the figures and numbers. What impressed me the most about my experience was there was no pressure at anytime to close the deal and everyone was so friendly and just super accommodating. I would definitely buy a car from them. Steve More