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Covert Cadillac
Austin, TX
1,024 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,024 reviews
February 05, 2023
good service outstanding bought a catilac from kristopher kerfoot and had outstanding service, will buy again! kerfoot and had outstanding service, will buy again! More
by o3ieb
Employees Worked With
September 04, 2022
Over the years I have made several vehicle purchases from Covert family dealers and this was my first from Covert Cadillac. The vehicle is beautiful and according to Carfax they properly prepared the car I b Covert family dealers and this was my first from Covert Cadillac. The vehicle is beautiful and according to Carfax they properly prepared the car I bought for sale. While I am overall happy with my car purchase, I believe the sales managers could have made the process smoother not only to be more transparent and not fall into the typical car sales mentality that turns people off. It is for this reason that I did not give a perfect rating. While I still believe I did not receive the best deal that reflected my past loyalty, I found it acceptable. The sales person was excellent and if it wasn’t for her customer skills and personality, I most likely would have walked out of the dealership and looked elsewhere. I also give the finance manager kudos for his professionalism and making this process smooth. What I did learn, is that go prepared, go patient and go to Covert Cadillac ready to negotiate and certainly ready to counter and walk out. More
by PeterM
Employees Worked With
Christian - finance mgr and Melinda - internet sales, Violeta Sosa
August 04, 2022
Kayla at service counter was very rude. Practically threw keys at my husband. Covert has always had best customer service until yesterday, Practically threw keys at my husband. Covert has always had best customer service until yesterday, More
by Cindy
Employees Worked With
March 13, 2022
Brian was great, courteous, communicated well, but listened to the desired outcome. Worked diligently to get me car I wanted @ a price I could afford listened to the desired outcome. Worked diligently to get me car I wanted @ a price I could afford More
by Rabbit
Employees Worked With
February 11, 2022
Great guy Chris , 3rd out of 4 vehicles purchased with Chris .. great service before and after the sale .. answered all questions even on his day off ! Chris .. great service before and after the sale .. answered all questions even on his day off ! More
by Brown 1292
Employees Worked With
February 04, 2022
Business was fast and they had the perfect car for me. Would look for a car in the future here if I can. Would look for a car in the future here if I can. More
by Nathalia Gomez
Employees Worked With
February 02, 2022
Keith took the time, effort and passion to do his due diligence going the extra mile to help make it possible to secure the pleasure and happiness of his customers. I applaud Keith and the Covert Cadilla diligence going the extra mile to help make it possible to secure the pleasure and happiness of his customers. I applaud Keith and the Covert Cadillac dealership in making things come true for people like me. More
by RodneyH2O
Employees Worked With
Keith Rodgers
February 01, 2022
Jd was very helpful ............. he is a Active listener...100 % customer care........excellent 5 star rating........Excellent customer service listener...100 % customer care........excellent 5 star rating........Excellent customer service More
by paulose
Employees Worked With
January 30, 2022
La verdad más complacida y satisfecha no podemos estar ya que gracias a Jose logramos uno de nuestros sueños,hizo un trabajo espectacular nos ayudó muchísimo al elegir nuestro nuevo vehículo, le damos un 100 que gracias a Jose logramos uno de nuestros sueños,hizo un trabajo espectacular nos ayudó muchísimo al elegir nuestro nuevo vehículo, le damos un 100 por su empeño de complacer a sus clientes, gracias More
by dayanarosello666
Employees Worked With
