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Covert Cadillac
Austin, TX
1,027 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,027 reviews
January 12, 2024
I live in California and purchased a vehicle from Covert in Austin TX. Shane Hauser was very helpful, sending me videos and helping me get the shipping arranged after the sale. I am very happy with my exper in Austin TX. Shane Hauser was very helpful, sending me videos and helping me get the shipping arranged after the sale. I am very happy with my experience with this dealer! More
by Lambert.calvert14
Employees Worked With
Shane Hauser
January 11, 2024
Shane was great. Everyone so helpful and easy transaction. Thank you for helping make buying a car a pleasant experience! Everyone so helpful and easy transaction. Thank you for helping make buying a car a pleasant experience! More
by Rebecca
January 03, 2024
Thank you Shane and Brian for making my buying process smooth and simple! All I had to do was come sign the paperwork! I highly recommend them! They were very professional and listen to my needs and wants smooth and simple! All I had to do was come sign the paperwork! I highly recommend them! They were very professional and listen to my needs and wants!I will definitely work with both them again in the future! I am pleased with my purchase. I am forever grateful ! More
by Jehryca
Employees Worked With
Other Employees :
Shane Hauser
November 16, 2023
They are terrible at setting customer expectations. about cost and duration of needed service. Went in for a flat tire. Took all day and said simple puncture could not be repaired. Total cost over $300 about cost and duration of needed service. Went in for a flat tire. Took all day and said simple puncture could not be repaired. Total cost over $300. More
by grammycodger
Verified CustomerNovember 13, 2023
The processed was smooth. The only cons is the trade-in price for my Cadillac was a little low. The only cons is the trade-in price for my Cadillac was a little low. More
by websayt
Employees Worked With
October 31, 2023
David was so amazing to work with! We called asking about an Escalade ESV well after 6p. He got us pictures, video and got my car appraised site unseen with pics and info we shared. He We called asking about an Escalade ESV well after 6p. He got us pictures, video and got my car appraised site unseen with pics and info we shared. He also got numbers together that night so we could drive the next morning from Houston to Austin to sign the paperwork and drive our new vehicle home! We couldn’t have asked for a better first experience. It was well worth the 2.5 hour drive there to be able to work with David! We loved Armen our finance guy as well! Very knowledgeable and they were both a pleasure to deal with! More
by R.E.ANGULO80
Employees Worked With
October 11, 2023
I have purchased a number of Cadillac cars from Covert. The experience has always been a pleasure. The sales team is professional and especially Tony. Thanks Covert The experience has always been a pleasure. The sales team is professional and especially Tony. Thanks Covert More
by Spearsml320
Employees Worked With
September 05, 2023
They tried to squeeze every penny out of you for a highly overpriced car. Started at $5,000 over book value!!!! Very poor car salespeople in the company. Don't know how the negotiate for a reasonable deal overpriced car. Started at $5,000 over book value!!!! Very poor car salespeople in the company. Don't know how the negotiate for a reasonable deal More
by smarter than you
Employees Worked With
August 14, 2023
We saw a Cadillac in Cargurus so we decided to visit the dealer. When we got there we came in waited for someone to come help us but no one came we were just standing there in the entrance. There was this g dealer. When we got there we came in waited for someone to come help us but no one came we were just standing there in the entrance. There was this girl there who passed by us 2 times and she didn’t even say anything she was in her phone and sat back to her desk. We decided to take a look outside since no one seemed eager to help us. When we were outside we looked around for 5 minutes approximately and the same girl came outside to ask us if we needed help but we refused since she saw us looking at the cars then she wanted to help us. More
by ouabrida16
Employees Worked With
I dont know her name
