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Covert Cadillac
Austin, TX
1,019 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,019 reviews
November 18, 2020
I recently purchased a 2015 Cadillac Escalade from Covert. Very nice guys and the price was pretty good (which is reflected in my review). Just disappointed in the Customer Service side of things. Aft Covert. Very nice guys and the price was pretty good (which is reflected in my review). Just disappointed in the Customer Service side of things. After about an hour of owning the vehicle on my drive home, I noticed a piece of trim flapping in the wind. I reached out to my Sales Rep and sent a picture. The next morning, I found a piece of trim on the passenger side door handle that literally falls out if its bumped too hard, so again I sent a picture and a message. Later that same day, I noticed the trim around the speakers on the back side of the passenger seat was not attached and coming away from the speaker frame so I sent another picture and a message. This morning I was told, "I sent you a videos of the interior and exterior and we did a walk around prior to you signing any documents." Are these items a huge deal, no they aren't and I will just pay to get them fixed. Its just very disappointing that I have owned the vehicle for just over 4 days and have three items that I will have to pay to have fixed already. If I had owned the vehicle for a month and some items were noticed, that would have been one thing but less than a week, come on guys. I feel this could have been handled differently and therefore I will not be returning to Covert for any future vehicle purchases. See updates in the responses. Completely lied to, not only me but screwing over a fellow Cadillac Dealership too. That says something. More
by Josh Ryan
Employees Worked With
Jesus Bislar
November 18, 2020
This is our second car we have bought from Covert and Chris has helped us both times. He is my “go to” for making car shopping and buying stress-free. Thank Chris for pleasant and patient demeanor. Chris has helped us both times. He is my “go to” for making car shopping and buying stress-free. Thank Chris for pleasant and patient demeanor. More
by macworld
Employees Worked With
November 18, 2020
Chris is extremely professional and friendly. He worked diligently to secure a fabulous deal for us. Respects the military. Drive our car to Belton for us! Go see him!! diligently to secure a fabulous deal for us. Respects the military. Drive our car to Belton for us! Go see him!! More
by Wendy.trinity
Employees Worked With
November 09, 2020
If you looking to buy/sell a vehicle Corey is the person you want to see. He’s very professional straight forward guy. He made my experience selling my car stress free, he helped me get the price I wanted f you want to see. He’s very professional straight forward guy. He made my experience selling my car stress free, he helped me get the price I wanted for my car. I will definitely be going back to buy a car from him. Head on over and let Corey know that Virginia sent you. More
by vloving123
Employees Worked With
Cory Rutherford
November 02, 2020
Chris was very thorough and consultative. He got us into the perfect car. Even better he let us test drive over night to get us fully comfortable. To top it off he brought a loaner to our house and let us the perfect car. Even better he let us test drive over night to get us fully comfortable. To top it off he brought a loaner to our house and let us sign the paperwork in our driveway so he could get the car fully prepared for us. All around amazing experience. More
by scovillclay
October 28, 2020
We traveled from Gulf coast MS to purchase a 2007 Toyota Convertible. Chris picked us up at the airport and we were impressed by his energetic demeanor. In addition the Covert Dealership was first rate in t Convertible. Chris picked us up at the airport and we were impressed by his energetic demeanor. In addition the Covert Dealership was first rate in their handling of our paperwork. We drove 600 miles back to MS and the car performed without a hitch. If your in the market vehicle, call Chris Tropiano at Covert Cadillac. You won't be disappointed. Orrin & Elizabeth More
by orrinms
October 25, 2020
Your sales professional, Cory Rutherford, treated us like family and took amazing care of us during the process of putting us in our preowned Cadillac. family and took amazing care of us during the process of putting us in our preowned Cadillac. More
by Mike
October 22, 2020
We purchased a Certified Pre-Owned Cadillac from Chris recently. He made the buying experience stress-free and very easy. He was knowledgeable, professional, and very accommodating, even delivering the recently. He made the buying experience stress-free and very easy. He was knowledgeable, professional, and very accommodating, even delivering the final paperwork to our home. Many thanks for your exceptional service, Chris! More
by rach16
Employees Worked With
October 22, 2020
We purchased a cadillac ats over the phone with Cory. Everything was done fast and easy, car was delivered with full tank of gas and spotless clean. The buying experience was quick and easy from 700 mi Everything was done fast and easy, car was delivered with full tank of gas and spotless clean. The buying experience was quick and easy from 700 miles away. Professional and courteous and very helpful to a out of state buyer. We highly recommend Cory Rutherford. More
by geterdone30
Employees Worked With
Cory Rutherford
October 21, 2020
Chris made selling my vehicle so easy! Had an offer right away and even hand delivered the check to my house- many thanks to you, Chris! away and even hand delivered the check to my house- many thanks to you, Chris! More
by Holly
Employees Worked With
