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Covert Cadillac
Austin, TX
1,024 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,024 reviews
March 06, 2024
Be very careful bought a Cadilac from here and before I got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant leak , Infotainment center won't work and an oil leak. This is ridiculous at only 44k miles. I will never get a cheaply made Cadilac again. Be aware. I brought it in again after they charge me $1200 to replace spark plugs saying they were fouled it lasted 2 days I brought it back in they said that spark plugs they put in weren't seated correctly it lasted 3 days I brought it back and it's been in there since now they're warranty is trying not to cover saying I put in some kind of stop leak when they are the only ones that worked on this car. They are now trying to tell me I owe $5,900 for a car they only has 44,000 miles . I bought the premium warranty for it because I was told when I bought the car it was the best warranty the car could get. Do not fall for the extended warranty from them it'd be very aware that they will try anyway they can to get around the warranty. More
by andyanjin
Employees Worked With
January 28, 2024
Our sales representative Shane made our purchase easy and low stress. We found just the car we were looking for and everyone at the dealership was very professional. We currently live out of state and Shan low stress. We found just the car we were looking for and everyone at the dealership was very professional. We currently live out of state and Shane answered all of our questions, sent a video of the car we were buying and was always timely with communication. More
by DJ
January 21, 2024
Shane was great and everyone at the dealership was friendly and professional. I could not recommend Covert more highly. friendly and professional. I could not recommend Covert more highly. More
by tomgardner2007
January 14, 2024
From the very moment we meet our sales person Shane Hauser he made us feel comfortable. He showed us several vehicles and let us make up our own mind as to which car we would be interested in without a Hauser he made us feel comfortable. He showed us several vehicles and let us make up our own mind as to which car we would be interested in without any pressure. The application process was straight forward and professional. Overall, we were treated like family. I would recommend Covert Cadillac to my friends and family. I would also like to thank The Finance manager Brian Huerta for understanding our need for good Car deal More
by jperez203
January 12, 2024
I live in California and purchased a vehicle from Covert in Austin TX. Shane Hauser was very helpful, sending me videos and helping me get the shipping arranged after the sale. I am very happy with my exper in Austin TX. Shane Hauser was very helpful, sending me videos and helping me get the shipping arranged after the sale. I am very happy with my experience with this dealer! More
by Lambert.calvert14
Employees Worked With
Shane Hauser
January 11, 2024
Shane was great. Everyone so helpful and easy transaction. Thank you for helping make buying a car a pleasant experience! Everyone so helpful and easy transaction. Thank you for helping make buying a car a pleasant experience! More
by Rebecca
January 03, 2024
Thank you Shane and Brian for making my buying process smooth and simple! All I had to do was come sign the paperwork! I highly recommend them! They were very professional and listen to my needs and wants smooth and simple! All I had to do was come sign the paperwork! I highly recommend them! They were very professional and listen to my needs and wants!I will definitely work with both them again in the future! I am pleased with my purchase. I am forever grateful ! More
by Jehryca
Employees Worked With
Other Employees :
Shane Hauser
