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Covert Cadillac
Austin, TX
1,024 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,024 reviews
July 02, 2024
They switched and baited me on my vehicle. LED to believe I was getting everything that I requested which was not the case. The worst part they didn’t care and wouldn’t return my calls. LED to believe I was getting everything that I requested which was not the case. The worst part they didn’t care and wouldn’t return my calls. More
by Jchabon
Employees Worked With
All employees I worked with are
June 17, 2024
The service is just the very best. Three years ago when I first brought my Yukon in, the service was awful. I don't know what you've done, but it's working. Kenneth Barnes was the best Three years ago when I first brought my Yukon in, the service was awful. I don't know what you've done, but it's working. Kenneth Barnes was the best! More
by nlhecht
Employees Worked With
Kenneth Barnes
May 04, 2024
Derick Mcnabb , Sales from Covert Cadillac in Austin, TX was instrumental with his constant contact and my decision making to buy a brand new 2024 Cadillac XT5 Premium Luxury for my spouse. Having communic was instrumental with his constant contact and my decision making to buy a brand new 2024 Cadillac XT5 Premium Luxury for my spouse. Having communicated the same what I was looking for with Cadillac dealers in San Antonio, TX and actually living much closer to San Antonio, TX. It's a no wonder I was more that happy to drive much further and purchase from Covert. Sincerely, Rodriguez. Military Retiree. More
by irod3000
April 26, 2024
Jason has been very diligent and effective in everything. His communication with me has been constant. I am very grateful for his help! His communication with me has been constant. I am very grateful for his help! More
by Awilda Rodriguez
Employees Worked With
April 15, 2024
Always a good experience at Covert Austin 183. Has been for over 10 yrs. Wouldnt shop anywhere else! Has been for over 10 yrs. Wouldnt shop anywhere else! More
by Robert N.
Employees Worked With
March 30, 2024
I attempted to purchase a 2018 Cadillac CTS ZSport from Covert today. The ZSport does not come from the factory with a spare tire, pump or jack. There isn’t even a place on the car to set a jack. They are Covert today. The ZSport does not come from the factory with a spare tire, pump or jack. There isn’t even a place on the car to set a jack. They are sold with run-flat tires. The used car I tried to buy from them did not have run-flats so a person who bought the car and had a flat would be stranded. Not only that but the ZSport is a performance auto capable of speeds in access of 170 MPH. It is tuned to run on these stiffer tires so it won’t handle as it is designed to without run-flats. It is conceivable that it may even be dangerous to operate the car without OEM tires. They said that they would sell me replacement tires. I refused saying that they are a Cadillac dealer and know better than to sell me a car without proper tires. They bought it with the wrong tires. It is their responsibility to replace with proper tires. They said tires were “off the table”. What does that tell you about Covert Cadillac? It told me to look elsewhere to purchase a car. More
by dewitt
Employees Worked With
Daniel
March 25, 2024
Thanks Shane & Brian! You guys are the best! Will definitely be coming back here again for my next car. You guys are the best! Will definitely be coming back here again for my next car. More
by Freddygomez84
March 25, 2024
Shane was such a great help. The financing process was the fastest we’ve ever had. Would definitely recommend Covert. The financing process was the fastest we’ve ever had. Would definitely recommend Covert. More
by tracim1997
March 06, 2024
Be very careful bought a Cadilac from here and before I got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant leak , Infotainment center won't work and an oil leak. This is ridiculous at only 44k miles. I will never get a cheaply made Cadilac again. Be aware. I brought it in again after they charge me $1200 to replace spark plugs saying they were fouled it lasted 2 days I brought it back in they said that spark plugs they put in weren't seated correctly it lasted 3 days I brought it back and it's been in there since now they're warranty is trying not to cover saying I put in some kind of stop leak when they are the only ones that worked on this car. They are now trying to tell me I owe $5,900 for a car they only has 44,000 miles . I bought the premium warranty for it because I was told when I bought the car it was the best warranty the car could get. Do not fall for the extended warranty from them it'd be very aware that they will try anyway they can to get around the warranty. I would give zero Stars if possible please be aware More
by andyanjin
Employees Worked With
