Covert Cadillac

First of all I’m from Houston Texas and had some rather non positive experiences with two GMC dealerships. Purchased one vehicle which was great but when it came to service both came up short. Purchased a non positive experiences with two GMC dealerships. Purchased one vehicle which was great but when it came to service both came up short. Purchased a new Cadillac where other dealerships were charging well above msrp. Not only did they sell me a new blackwing but without asking they dropped the price from the original msrp. So I gave the service department a shot at my gmc truck and without worries my truck was fixed and serviced with no issues on my out of town extended warranty . Thanks Clint Collins for the service and my apologies if I spell the gentleman's name wrong, as for who sold us the new black wing Kris Kerfoot. I will be bring my business and service back 190 miles to this location. Because of these guys! Najera Family thanks y’all! More

Took my 2020 Encore in for it's 30k service. My advisor was thorough and attentive. The work was done in less time than I anticipated and their shuttle service came to pick me up. Thanks! My advisor was thorough and attentive. The work was done in less time than I anticipated and their shuttle service came to pick me up. Thanks! More

Great service and clean area very knowledgeable and makes sure everything is done right all the time sure everything is done right all the time More

The service is just the very best. Three years ago when I first brought my Yukon in, the service was awful. I don't know what you've done, but it's working. Kenneth Barnes was the best Three years ago when I first brought my Yukon in, the service was awful. I don't know what you've done, but it's working. Kenneth Barnes was the best! More

Derick Mcnabb , Sales from Covert Cadillac in Austin, TX was instrumental with his constant contact and my decision making to buy a brand new 2024 Cadillac XT5 Premium Luxury for my spouse. Having communic was instrumental with his constant contact and my decision making to buy a brand new 2024 Cadillac XT5 Premium Luxury for my spouse. Having communicated the same what I was looking for with Cadillac dealers in San Antonio, TX and actually living much closer to San Antonio, TX. It's a no wonder I was more that happy to drive much further and purchase from Covert. Sincerely, Rodriguez. Military Retiree. More

Jason has been very diligent and effective in everything. His communication with me has been constant. I am very grateful for his help! His communication with me has been constant. I am very grateful for his help! More

Always a good experience at Covert Austin 183. Has been for over 10 yrs. Wouldnt shop anywhere else! Has been for over 10 yrs. Wouldnt shop anywhere else! More

I attempted to purchase a 2018 Cadillac CTS ZSport from Covert today. The ZSport does not come from the factory with a spare tire, pump or jack. There isn’t even a place on the car to set a jack. They are Covert today. The ZSport does not come from the factory with a spare tire, pump or jack. There isn’t even a place on the car to set a jack. They are sold with run-flat tires. The used car I tried to buy from them did not have run-flats so a person who bought the car and had a flat would be stranded. Not only that but the ZSport is a performance auto capable of speeds in access of 170 MPH. It is tuned to run on these stiffer tires so it won’t handle as it is designed to without run-flats. It is conceivable that it may even be dangerous to operate the car without OEM tires. They said that they would sell me replacement tires. I refused saying that they are a Cadillac dealer and know better than to sell me a car without proper tires. They bought it with the wrong tires. It is their responsibility to replace with proper tires. They said tires were “off the table”. What does that tell you about Covert Cadillac? It told me to look elsewhere to purchase a car. More

Thanks Shane & Brian! You guys are the best! Will definitely be coming back here again for my next car. You guys are the best! Will definitely be coming back here again for my next car. More