Covert Cadillac
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Derek McNabb went above and beyond! ! Because of his availability and because he answered all our questions, we felt comfortable in doing business with Derek and Covert. Derek even foun ! Because of his availability and because he answered all our questions, we felt comfortable in doing business with Derek and Covert. Derek even found a lower interest rate than anyone else. He answered questions late at night. He's wonderful!! More
Covert Cadillac goes beyond and is helpful in every way even finding a lower interest rate than what we found. Derek McNabb is our salesman and we highly recommend him. He answered all questions and even r even finding a lower interest rate than what we found. Derek McNabb is our salesman and we highly recommend him. He answered all questions and even responded late at night. He is a wonderful representative of Covert. More
Derek was and still is very helpful and did an amazing job in our decision-making of our purchase of a new 2024 Lyriq vehicle. Derek actually listened to our needs and wants. We love our new car ! Dere job in our decision-making of our purchase of a new 2024 Lyriq vehicle. Derek actually listened to our needs and wants. We love our new car ! Derek went above and beyond, helping us in all areas. Including the purchase of DV CHARGER in your parts department & delivery. Thank you for everything Derek & the Team at Covert Cadillac !! More
Jason, you gave us GREAT customer service experience, always there for us & answering our questions. Jason you made us feel special. Thank you for a smooth, pleasant experience. I strongly recommend a always there for us & answering our questions. Jason you made us feel special. Thank you for a smooth, pleasant experience. I strongly recommend and refer Covert Cadillac of Austin because of employees like you. We appreciate you and the hard work you and your team do. Thank you, Sophia & Ernest Lyons More
Excellent service because ALL staff are friendly…that’s it! They have mastered the… ‘be kind and friendly to everyone’! Jason is my service advisor and I appreciate the fact that ‘he knows me’ when I dr it! They have mastered the… ‘be kind and friendly to everyone’! Jason is my service advisor and I appreciate the fact that ‘he knows me’ when I drive in. Establishing a relationship is VERY IMPORTANT for client satisfaction. We will be buying our next car here, for sure! More
First of all I’m from Houston Texas and had some rather non positive experiences with two GMC dealerships. Purchased one vehicle which was great but when it came to service both came up short. Purchased a non positive experiences with two GMC dealerships. Purchased one vehicle which was great but when it came to service both came up short. Purchased a new Cadillac where other dealerships were charging well above msrp. Not only did they sell me a new blackwing but without asking they dropped the price from the original msrp. So I gave the service department a shot at my gmc truck and without worries my truck was fixed and serviced with no issues on my out of town extended warranty . Thanks Clint Collins for the service and my apologies if I spell the gentleman's name wrong, as for who sold us the new black wing Kris Kerfoot. I will be bring my business and service back 190 miles to this location. Because of these guys! Najera Family thanks y’all! More
Took my 2020 Encore in for it's 30k service. My advisor was thorough and attentive. The work was done in less time than I anticipated and their shuttle service came to pick me up. Thanks! My advisor was thorough and attentive. The work was done in less time than I anticipated and their shuttle service came to pick me up. Thanks! More
They switched and baited me on my vehicle. LED to believe I was getting everything that I requested which was not the case. The worst part they didn’t care and wouldn’t return my calls. LED to believe I was getting everything that I requested which was not the case. The worst part they didn’t care and wouldn’t return my calls. More
The service is just the very best. Three years ago when I first brought my Yukon in, the service was awful. I don't know what you've done, but it's working. Kenneth Barnes was the best Three years ago when I first brought my Yukon in, the service was awful. I don't know what you've done, but it's working. Kenneth Barnes was the best! More