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Covert Cadillac

Austin, TX

4.4
1,024 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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11750 Research Blvd

Austin, TX

78759

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Showing 1,024 reviews

December 28, 2021

Now starting my third week they have had my new CT5 for its six month check up and 3 small punch list items. Took a month to get it scheduled and looks like another month to get it back. Service manager More

by peterccarrothers
Recommend Dealer
No
Employees Worked With
Nathan
Dec 28, 2021 -

Covert Cadillac responded

We are very sorry for the inconvenience this has been for you! Unfortunately, the shortage of loaners and backorder of parts have created a backlog for many. Nathan and team are working hard to accommodate all. We appreciate your business and hope in the future you have a better experience. Best Regards!

December 28, 2021

Great salesman. I came in with expectations for my trade-in value and fin as l financing amount. Gavin made them come in just as I had wanted. H Ed should be considered a great asset to Covert Cadil More

by TF55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary Hesser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Munoz, Greg Vasquez
Jan 04, 2022 -

Covert Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Covert Cadillac

December 28, 2021

Great service. Everyone was very helpful and polite. Didn’t feel rushed at all by anyone More

by Jen Miles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Benitez
Jan 04, 2022 -

Covert Cadillac responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2021

I can see why Covert is rated the number one dealership in the state! From the reception, the sales group, the finance department to the general manger. All were very helpful and professional! I would high More

by Derek_Holtman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Benitez
Dec 21, 2021 -

Derek_Holtman responded

Awesome group!

December 22, 2021

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Gavin was very thorough and knowledgeable. He was able to find me a vehicle that suited my need. I was afr More

by ojane49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Duran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jackson
Jan 04, 2022 -

Covert Cadillac responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

December 20, 2021

Pedro was polite and to the point. I came in with an idea of what I wanted and Pedro met all my needs. More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez, Greg Vasquez
Jan 04, 2022 -

Covert Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Covert Cadillac! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2021

All I can say is 4 cars 4 years....you guys make dreams come true... More

by Big Bo$$
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rodgers
Jan 04, 2022 -

Covert Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Cadillac and we hope to see you again soon!

December 16, 2021

I love this dealship I bought 15 cars and they were noice. i want to buy more cars please they are so cheap at covert starting price 100000 dollars!!!!! for a camery More

by anonimus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kerfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kris kerfoot
Jan 04, 2022 -

Covert Cadillac responded

Thank you for choosing Covert Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 15, 2021

Nathan the Service Manager called and explained all the issues they were facing with parts shortages and the issues it was causing and I am very sympathetic to the problems he is facing. I appreciate the More

by peterccarrothers
Recommend Dealer
Yes
Employees Worked With
Oscar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Covert Cadillac responded

We appreciate you understanding and allowing Nathan to discuss your concerns and needs! Have a wonderful Holiday Season!

December 14, 2021

Gavin was consistent, knowledgeable, and attentive to exactly what I needed. It took us weeks to find the winner but we did it, together. Ty Gavin. More

by Sierra D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Covert Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

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