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Covert Cadillac Bee Cave - Service Center

Austin, TX

4.6
131 Reviews
Call Service Center (512) 900-7062

131 Reviews of Covert Cadillac Bee Cave - Service Center

Sort by
September 13, 2025

Very happy with the service, washed the vehicle before returning. 15 words is a bit much More

by RM_COLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Sep 22, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words. We are so glad to know you were happy with the service and appreciated the vehicle wash before it was returned. At Covert Cadillac Bee Cave we love adding those extra touches to make the experience even better. We truly value your feedback and look forward to assisting you again.

September 11, 2025

Always get top-notch service and feel right at home everybody who works there is great and I like coming in occasionally I like to go test drive the cars too More

by isbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragen Shein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Depew matt LeBlanc
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing such a kind review. We are thrilled to know that every visit leaves you feeling right at home and that our team at Covert Cadillac Bee Cave consistently provides the top-notch service you deserve. It is wonderful to hear you enjoy stopping by to test drive vehicles as well, and we are always happy to make the experience fun and welcoming. Your loyalty and trust mean so much to us, and we look forward to seeing you again soon.

September 04, 2025

Great service experience for my Cadillac XT-4 as well as on my other car I take there for servicing. Friendly staff and great waiting area. First Class!!! More

by EdG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada and Wade Higginbotham
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your kind words. We are delighted to hear that both your Cadillac XT-4 and your other vehicle have received the level of care you expect from our service team at Covert Cadillac Bee Cave. It is wonderful to know you enjoy the friendly atmosphere and find our waiting area comfortable as well. Providing a first-class experience is always our goal, and your feedback lets us know we are on the right track. We truly appreciate your trust and look forward to continuing to take great care of your vehicles.

August 28, 2025

Great service and personalized care as always. Covert is a credit to the Cadillac brand More

by DANIEL.A.ROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember names
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your thoughtful review. We are truly honored to know that you value the service and personalized care you receive at Covert Cadillac Bee Cave. Our team takes great pride in representing the Cadillac brand with the level of attention and professionalism it deserves, and your feedback means so much to us. We appreciate your trust and look forward to continuing to provide you with the same high standard of service every time you visit.

August 26, 2025

Excellent customer service. And fast service. Well done. The service writer(Wade) was very personable and attentive. More

by JCG014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham (service dept)
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your experience. We are so pleased to hear that Wade and our service team at Covert Cadillac Bee Cave provided you with excellent and efficient care. Knowing that you felt well looked after and appreciated means a great deal to us. We are grateful for your trust and look forward to continuing to provide you with the same attentive service on your future visits.

August 20, 2025

Good people . They had loaner for me . They kept my car only 3 days . . Considering for dealership that is good in my Book . Thank you More

by alikarajy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Aug 25, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience. We’re glad to hear that our team was able to provide you with a loaner and complete the service on your vehicle quickly and efficiently. Your kind words mean a lot, and we truly appreciate you choosing Covert Cadillac Bee Cave!

August 08, 2025

Michael and staff are amazing. Had a great experience. They walked me through every step. More

by pjpicasio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that Michael and our team at Covert Cadillac Bee Cave made your experience smooth and enjoyable. Walking you through every step is exactly the kind of personalized service we strive for, and we’re grateful you chose us. Enjoy your new vehicle!

August 02, 2025

Worked me in at the last minute; efficient service; pleasant waiting environment; attentive and friendly customer service, topped off with good pricing and a clean car to boot!! More

by BFRANKLIN_TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service dept…always a 10!
Report | Print
Aug 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We’re glad to hear our team at Covert Cadillac Bee Cave was able to work you in at the last minute and provide efficient service in a pleasant and comfortable environment. It’s great to know you enjoyed the attentive and friendly customer care, along with fair pricing and your freshly cleaned car. We truly appreciate your kind words and look forward to serving you again in the future!

July 29, 2025

Efficient process, pleasant surroundings; always helpful and professional. I trust them to keep my car in good shape. More

by RAYMACMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higgonbotham
Report | Print
Jul 29, 2025 -

Covert Cadillac Bee Cave responded

Thank you for the kind words! We’re so glad to hear that your experience at Covert Cadillac Bee Cave was efficient and pleasant. Our team takes great pride in providing professional, trustworthy service, and it means a lot to know you count on us to keep your vehicle in top shape. We look forward to seeing you again soon!

July 18, 2025

Usually this dealership is a 5 star, but this time the service took longer than promised More

by GPSHAVER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Jul 29, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your honest feedback. While we’re glad to hear you’ve had great experiences with us in the past at Covert Cadillac Bee Cave, we’re sorry this visit didn’t meet the usual 5-star standard. We understand how valuable your time is and apologize for the delay. We’ll use your comments to continue improving and hope to provide the prompt, top-tier service you’ve come to expect next time.

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