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Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
148 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 148 reviews

August 31, 2024

Great service and customer care! I will always comeback to Covert! For all my car needs. More

by alexandrakenuam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adler Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Alexandra, Thank you for your kind words! We’re thrilled to hear that you received great service and customer care at Covert Cadillac Bee Cave. Your loyalty means a lot to us, and we look forward to being your go-to dealership for all your car needs. See you again soon!

August 30, 2024

Matt called me back and asked to do a drive along to find the problem. He went out of his way to make sure we were taken care of. Well done! More

by JEFFREYSMITH703
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Jeffrey, Thank you for sharing your experience! We’re thrilled to hear that Matt went above and beyond to ensure you were taken care of at Covert Cadillac Bee Cave. His commitment to resolving your issue, including taking the time for a drive-along, truly reflects our dedication to customer satisfaction. We appreciate your kind words and look forward to assisting you in the future!

August 30, 2024

Covert Bee Cave is always quick to get our car in and gets the service done in a timely manner. We do not mind the hour drive to take it out to bee cave to be serviced. More

by melissa almaraz-franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Melissa, Thank you for your review! We’re thrilled to hear that you find Covert Cadillac Bee Cave's service quick and efficient, even worth the hour drive. We appreciate your loyalty and are glad to provide a service experience that makes the journey worthwhile. We look forward to serving you again in the future!

August 30, 2024

I enjoyed my experience with the dealership. It was very easy to complete my vehicle transaction. More

by marivel.hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Marivel, Thank you for your feedback! We’re pleased to hear that you enjoyed your experience at Covert Cadillac Bee Cave and found the vehicle transaction process easy and straightforward. Your satisfaction is our priority, and we look forward to assisting you with any future needs.

August 29, 2024

Customer service is excellent. Quality of work is second to none and the atmosphere is always friendly and professional More

by hhglkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Salmela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your wonderful review! We’re delighted to hear that you experienced excellent customer service and top-notch quality of work at Covert Cadillac Bee Cave. Our team takes great pride in maintaining a friendly and professional atmosphere, and it’s fantastic to know that this shines through during your visits. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

August 29, 2024

Matt LeBlanc was great! He had a loaner car delivered to my wife and took our Escalade and had it detailed, inspected and service all in one . Brought our car back to us and More

by JUSTICE_LYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Report | Print
Aug 29, 2024 -

Covert Cadillac Bee Cave responded

Justice, Thank you for the fantastic review! We’re thrilled to hear that Matt LeBlanc provided such exceptional service during your visit to Covert Cadillac Bee Cave. It’s wonderful to know that he went above and beyond by delivering a loaner car, detailing and servicing your Escalade, and ensuring a smooth process all around. We truly appreciate your feedback and are delighted that you found our service to be thorough and attentive. If you have any more needs or questions in the future, please don’t hesitate to reach out. Thanks again for choosing Covert Cadillac Bee Cave!

August 29, 2024

Great experience, attentive staff with timely service to my vehicle. Lounge room made the wait even easier. More

by SERGIO.M.NAVARRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Leblanc
Report | Print
Aug 29, 2024 -

Covert Cadillac Bee Cave responded

Sergio, Thank you for sharing your positive experience with us! We're thrilled to hear that your visit to Covert Cadillac Bee Cave was enjoyable and that our attentive staff and timely service made a difference. It’s also great to know that our lounge helped make your wait more comfortable. We’re grateful for your feedback and look forward to serving you again in the future. If you have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing Covert Cadillac Bee Cave!

August 28, 2024

The whole team was excellent good spirited and knowledgeable, respectful I have no complaints about the experience. More

by thester511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Trujillo, Bryce Ishak, Christian Rupp
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Aug 28, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your positive feedback! We're delighted to hear that you had an excellent experience with our team at Covert Cadillac Bee Cave. It's wonderful to know that you found our staff knowledgeable, respectful, and spirited. We strive to provide a top-notch experience for all our customers, and it's great to see that reflected in your visit. If you have any further needs or questions, don’t hesitate to reach out. We look forward to assisting you again in the future!

August 28, 2024

Zach was wonderful, I have no complaints at all :-), Keep up the good work! I will be coming back for any service I need! More

by tinaguzman131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach King
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Aug 29, 2024 -

Covert Cadillac Bee Cave responded

Tina, Thank you for the fantastic feedback! We’re thrilled to hear that Zach provided you with such wonderful service at Covert Cadillac Bee Cave. It’s great to know that you had a seamless experience and have no complaints. We truly appreciate your kind words and look forward to assisting you with any future service needs. If you need anything else or have any questions, feel free to reach out. Thanks again for your support and for choosing Covert Cadillac Bee Cave!

August 28, 2024

I like Covert Bee Cave because it is close to home, people are friendly, and the service is excellent. More

by DFUGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
Report | Print
Aug 29, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your wonderful review! We’re delighted to hear that you appreciate the convenience of Covert Cadillac Bee Cave being close to home and that you find our team friendly and our service excellent. Your satisfaction is our top priority, and it’s fantastic to know that we’re meeting your expectations. If you need anything else or have any questions in the future, please don’t hesitate to reach out. Thanks again for your support and for choosing Covert Cadillac Bee Cave!

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